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Radisson Blu Hotel, Marrakech Carre Eden

5-star hotel
166-176 Bd Mohamed Zerktouni, Marrakech 400000525-077000
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1,335 reviews
Polished property featuring a hip restaurant/bar & a day spa, plus a gym & an outdoor pool.

8 top things to know

Guests praised the beds
the staff so nice and professional The bed so confortable and room so clean The swimming pool, small but very nice
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5 min drive to Cyber Park
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One of the few hotels in the area with room service
Good breakfast, rooms clean, Service ok
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Guests praised the trendy restaurant
We really enjoyed the breakfast buffet as well.
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Guests mentioned "shopping malls" 11 times
... service in genral, location is amazing on top of shopping centre where you would find burger King and dominos as well...
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Guests praised the breakfast
The hotel itself is lovely, rooms are spacious and clean, the food is amazing and the location is 10/10.
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One of the few hotels in the area with a fitness center
Nice gym, nice food, clean, spacious, excellent support services
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This hotel typically costs between MAD 1,615–MAD 2,229 per night for the dates you selected.
MAD 1,963 is typical
MAD 1,615
MAD 2,229
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Sustainability: Energy efficiencyWater conservation and 2 more

Location summary

Neighborhood: Gueliz
Great for visitors
Upscale area with art galleries, trendy bars & global dining, plus the landscaped Majorelle Garden.
hotel's location on maphotel's location on map

Map data ©2022
Map data ©2022
500 m 
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Lila Restaurant & Patio
Restaurant
4 sec
Le Catanzaro
Pizza restaurant
2 min
Le Loft
French restaurant
2 min
Le Tire Bouchon Marrakech
French restaurant
3 min
Mamma Mia
Italian restaurant
2 min
Le Petit Cornichon
Restaurant
3 min
Entrepotes
Tapas bar
2 min
Bagatelle
Restaurant
3 min
Grand Café de la Poste
Restaurant
4 min
La Collégiale
French restaurant
2 min
Marrakesh Menara Airport
Taxi
17 min
Transit
25 min
Caree Eden
Walking
4 min
Grand Poste
Walking
4 min
Caree Eden
Walking
32 sec
Ben Tbib
Walking
14 min
Gare Oncf
Walking
13 min

Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more

People often mention

Fitness
Mentioned in 106 Google reviews
16% unfavorable73% positive
Pool
Mentioned in 57 Google reviews
11% unfavorable79% positive
Bar
Mentioned in 35 Google reviews
31% unfavorable63% positive
Service
Mentioned in 261 Google reviews
15% unfavorable82% positive
Location
Mentioned in 167 Google reviews
6% unfavorable87% positive
Accessibility
Mentioned in 22 Google reviews
55% unfavorable23% positive
Property
Mentioned in 219 Google reviews
11% unfavorable87% positive
Bathroom
Mentioned in 36 Google reviews
72% unfavorable25% positive
Food
Mentioned in 53 Google reviews
21% unfavorable68% positive
Amenities
Mentioned in 31 Google reviews
45% unfavorable52% positive
Atmosphere
Mentioned in 58 Google reviews
2% unfavorable97% positive
Breakfast
Mentioned in 87 Google reviews
10% unfavorable87% positive
Nightlife
Mentioned in 20 Google reviews
25% unfavorable70% positive
Business
Mentioned in 15 Google reviews
20% unfavorable73% positive
Safety
Mentioned in 16 Google reviews
25% unfavorable62% positive
Cleanliness
Mentioned in 85 Google reviews
14% unfavorable86% positive
Wellness
Mentioned in 17 Google reviews
12% unfavorable88% positive
Family
Mentioned in 19 Google reviews
26% unfavorable47% positive
Parking
Mentioned in 10 Google reviews
20% unfavorable70% positive
Restaurant
Mentioned in 39 Google reviews
3% unfavorable92% positive
Sleep
Mentioned in 27 Google reviews
44% unfavorable56% positive
Gym
Mentioned in 11 Google reviews
9% unfavorable91% positive
Spa
Mentioned in 11 Google reviews
9% unfavorable91% positive
Transit
Mentioned in 10 Google reviews
20% unfavorable50% positive
Kitchen
Mentioned in 9 Google reviews
33% unfavorable56% positive
Air conditioning
Mentioned in 5 Google reviews
40% unfavorable60% positive

Photos

Exterior
Food & Drink
Amenities
Bedroom

About this hotel

Within the Carré Eden shopping center, this contemporary hotel is 2 km from the 5-hectare Jardin Majorelle and 3 km from bustling Jemaa el-Fnaa square.

Check-in time: 2:00 PM
Check-out time: 12:00 PM

Popular amenities

  • Pool
  • Spa
  • Breakfastfree
  • Wi-Fifree

Web results

 https://www.radissonhotels.com › ... › Marrakech
Radisson Blu Hotel, Marrakech Carre Eden
En séjour à Marrakech ? Découvrez notre hôtel 5 étoiles haut de gamme moderne situé dans Gueliz, à deux pas des sites touristiques et des activités ...
 https://www.booking.com › ... › radisson-blu-marrakec...
Radisson Blu Marrakech, Carré Eden - Booking.com
Doté d'une piscine extérieure et d'un restaurant, le Radisson Blu Hotel Marrakech Carré Eden est situé à Marrakech.
 https://www.tripadvisor.fr › ... › Hôtels Marrakech
Radisson Blu Hotel, Marrakech Carre Eden - TripAdvisor
Personnel charmant, les chambres sont parfaitement nettoyées, la piscine chauffée, le service d Ichaam au bord de langoustine parfait, les repas délicieux, le ...

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Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
Rooms3.0Location4.8Service4.4

Reviews on other travel sites

Ratings by traveler type

  • Families
    4.1/5
    Rooms
    2.7
    • Guests liked the large rooms, though some said cleanliness & maintenance could be improved
    • Some guests mentioned the bathrooms could be improved
    Location
    4.8
    • Shopping nearby
    Service
    4.2
    • Guests appreciated the friendly, professional staff
    • Guests spoke highly of housekeeping
  • Couples
    4.0/5
    Rooms
    2.6
    • Guests liked the large rooms, though some commented maintenance could be improved
    • Some guests mentioned the bathrooms could be improved
    Location
    4.8
    Service
    4.4
    • Guests appreciated the friendly, professional staff
    • Guests spoke highly of the reception staff
  • Solo
    3.9/5
    Rooms
    2.3
    • Some guests commented cleanliness & maintenance could be improved
    • Some guests mentioned the bathrooms could be improved
    Location
    4.8
    Service
    4.2
    • Guests appreciated the friendly, professional staff
  • Business
    4.1/5
    Rooms
    2.8
    Location
    4.8
    Service
    4.2
    • Guests appreciated the friendly, professional staff

Reviews

People often mention

Fitness
Mentioned in 106 Google reviews
16% unfavorable73% positive
Pool
Mentioned in 57 Google reviews
11% unfavorable79% positive
Bar
Mentioned in 35 Google reviews
31% unfavorable63% positive
Service
Mentioned in 261 Google reviews
15% unfavorable82% positive
Location
Mentioned in 167 Google reviews
6% unfavorable87% positive
Accessibility
Mentioned in 22 Google reviews
55% unfavorable23% positive
Property
Mentioned in 219 Google reviews
11% unfavorable87% positive
Bathroom
Mentioned in 36 Google reviews
72% unfavorable25% positive
Food
Mentioned in 53 Google reviews
21% unfavorable68% positive
Amenities
Mentioned in 31 Google reviews
45% unfavorable52% positive
Atmosphere
Mentioned in 58 Google reviews
2% unfavorable97% positive
Breakfast
Mentioned in 87 Google reviews
10% unfavorable87% positive
Nightlife
Mentioned in 20 Google reviews
25% unfavorable70% positive
Business
Mentioned in 15 Google reviews
20% unfavorable73% positive
Safety
Mentioned in 16 Google reviews
25% unfavorable62% positive
Cleanliness
Mentioned in 85 Google reviews
14% unfavorable86% positive
Wellness
Mentioned in 17 Google reviews
12% unfavorable88% positive
Family
Mentioned in 19 Google reviews
26% unfavorable47% positive
Parking
Mentioned in 10 Google reviews
20% unfavorable70% positive
Restaurant
Mentioned in 39 Google reviews
3% unfavorable92% positive
Sleep
Mentioned in 27 Google reviews
44% unfavorable56% positive
Gym
Mentioned in 11 Google reviews
9% unfavorable91% positive
Spa
Mentioned in 11 Google reviews
9% unfavorable91% positive
Transit
Mentioned in 10 Google reviews
20% unfavorable50% positive
Kitchen
Mentioned in 9 Google reviews
33% unfavorable56% positive
Air conditioning
Mentioned in 5 Google reviews
40% unfavorable60% positive
Nassira Serbout2 months ago on Google
5/5
Absolutely love this hotel! Staff are super friendly and accommodating. The hotel manager Marouane was very helpful and sorted out any issues directly. The hotel itself is lovely, rooms are spacious and clean, the food is amazing and the …
Absolutely love this hotel! Staff are super friendly and accommodating. The hotel manager Marouane was very helpful and sorted out any issues directly. The hotel itself is lovely, rooms are spacious and clean, the food is amazing and the location is 10/10. Highly recommend staying at this hotel if you want a hassle free, comfortable and convenient stay. Will be back next year !
Trip typeFriends
Rooms5.0
Service5.0
Location5.0
Response from the ownera month ago

Dear Nassira,

Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for taking the time to write this excellent review. We are pleased that you have appreciated the service by Marouane and our teams, always available with our “Yes I Can!” spirit of service. We are looking forward to welcoming you again next year and offering you a new memorable experience.

Very kind regards.

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Racheli Y.S.S2 months ago on Google
1/5
Old hotel and very poor level of cleanliness!! A three star hotel not five.
Breakfast every day the same thing dry and inedible except for an omelette that …
Old hotel and very poor level of cleanliness!! A three star hotel not five.
Breakfast every day the same thing dry and inedible except for an omelette that is made on the spot, Small pool there is never room and chairs to sit
Old dirty rooms smell of urine in the toilet no water pressure coming down…
In conclusion: don't waste your money, very disappointed!!! Only the location is good, central near a mall and shops
The only plus is the location that is close to everything
It is important that they know that this may be a five-star hotel, but it is very far from it
We suffered so much from the dirt and the lack of hygiene there, we simply suffered
Response from the owner2 months ago

Dear Rachel,

We would like to thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for sharing your comments. We are extremely sorry that we had not reach your expectations during your stay and for being suffering from quite unusual issues, especially related to the cleanliness and the equipment in your room. Your remarks have been reported to the concerned head of departments in order to make the necessary adjustments. All our teams are at your disposal, always in our spirit "Yes I Can!" hoping that you would give us another chance to catch up and give you a new experience, and this time, a completely positive and memorable one.

Very kind regards.

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malky yomtov2 months ago on Google
5/5
Hotel staff were so courteous and nice.
We needed help with a situation and they helped us resolve the matter. Hotel is clean and very well kept
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 months ago

Dear Malky,

It is a delight that you have appreciated your stay in Radisson Blu Hotel, Marrakech Carré Eden and we thank you for sharing it through this review. We are looking forward to serving you again, in our usual spirit of service “Yes I Can!” and offering new memorable moments.

Kind regards.

Benzion Milecki4 months ago on Google
5/5
Absolutely fantastic hotel. We had a problem with our room. We had booked third floor to make it easy to climb stairs on Shabbat when we are not permitted to use lift. Unfortunately the room was not available. We arrived only half an hour …
Absolutely fantastic hotel. We had a problem with our room. We had booked third floor to make it easy to climb stairs on Shabbat when we are not permitted to use lift. Unfortunately the room was not available. We arrived only half an hour before Shabbat and were in a panic so took whatever was available. The hotel manager Rajib came and personally assisted us, upgrading us to a much larger and truly exceptional corner room on the the third floor, telling us how important it was for the hotel to show respect and make comfortable those of the Jewish faith.
Quite apart from our wonderful personal experience above, the hotel is truly five-star. Because of Kashrut laws we could not eat the breakfast, but it was visibly of superior quality, as was the luxurious pool dining area.
Response from the owner4 months ago

Dear Benzion,

All our teams are glad that you have enjoyed your stay and shared your satisfaction through this positive review. Thank you. The staff of Radisson Blu Hotel, Marrakech Carré Eden will be more pleased to welcome you again and offer you a new experience full of memorable moments.

Best regards.

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raja3 months ago on Google
1/5
We booked 1 junior suite and 1 normal room for 6 nights. Front desk staff need to be trained. They don’t know how sort it out customers problem. Only they can easily sorry for each time. But never try to solve customers problem. I want to …
We booked 1 junior suite and 1 normal room for 6 nights. Front desk staff need to be trained. They don’t know how sort it out customers problem. Only they can easily sorry for each time. But never try to solve customers problem. I want to reception for samples problem many times but they never take care. Just they saying sorry for everything. I would stay this Raddison blu not 5 star service hotel. May be 2 or 3 Star. They should change the front staff or Raddison blu will loose many customers. Customer service is very very poor. I never recommend this Raddison blu Marrakesh to my friends and families.
Trip typeFriends
Rooms3.0
Service1.0
Location5.0
Response from the owner3 months ago

Sir,

Sorry you could not appreciate our “Yes I Can !” spirit enjoyed by most of our guests in our 5*.

And please let me explain you again as my staff did many times at our front desk: Moroccan low does not allow us to let any visitor to get in our guests rooms without being registered and some invitors are indeed not allowed. You may be upset about it but it is not an internal hotel rule, it is Moroccan legislation.

Regards,

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Nicolae Pa month ago on Google
4/5
+ very good location, breakfast and size of the rooms
- the towels need to be changed, at the restaurant nobody can be sure if they have enough beers or same wine like yesterday, in the room they did not supply …
+ very good location, breakfast and size of the rooms
- the towels need to be changed, at the restaurant nobody can be sure if they have enough beers or same wine like yesterday, in the room they did not supply every day shampoos, or one day shampoo and not shower gel, not every day ear sticks, and for a 5 stars hotel is not acceptable.
Trip typeVacation · Family
Rooms4.0
Service4.0
Location5.0
Response from the ownera month ago

Dear Nicolas,

We thank you for your choice of the Radisson Blu Hotel, Marrakech Carré Eden as well as for this constructive and positive feedback. We sincerely apologize for having experienced these issues. All your comments are considered and reported to all concerned head of departments to make the necessary adjustments. We reiterate our apologies and would like to welcome you back to serve you, always in our “Yes I Can!” spirit, and provide you with a positively memorable experience.

Very best regards.

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Nitin Agrawala week ago on Google
4/5
I liked this property due to its location ... multiple restaurant around ... carrefour carre Eden is in same vicinity ... …
I liked this property due to its location ... multiple restaurant around ... carrefour carre Eden is in same vicinity ...
The room are comfortable and tha breakfast assortment was good as well...
Response from the ownera week ago

Dear Nitin,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this positive review. All our staf hope that we will have you back among us and serve you, with our usual spirit of “Yes I can!”, and offer you a memorable experience.

Thank you.

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Charles Hawortha week ago on Google
4/5
Really nice hotel which we stayed at for a business meeting. Conference facilites were good and great service.
Response from the ownera week ago

Dear Charles,

We thank you for your sharing in favor of the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted that your stay has gone very well and we look forward to seeing you back with us for another memorable experience.

Thank you.

Leo Mickelsson Oren6 months ago on Google
5/5
Great service, very clean and spacious rooms, I even saw the rooms being painted daily from marks left by uncareful guests slamming their suitcases into the walls. We really enjoyed the breakfast buffet as well. The staff is so friendly and hospitable. I felt sorry that they had to wear masks all day. One of the best hotels in Marrakech.
Response from the owner6 months ago

Dear Leo,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this excellent review. We are delighted that you had been among us as part of our dear guests. It will be always a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.

Thank you.

Adem Erdoğan5 months ago on Google
5/5
I would rated with 10 star but it is limited with 5. I dont know where to start. Location, rooms, breakfast, staff. Everything is very nice. Not need a car to reach touristic places if you like walking along the street.
Response from the owner5 months ago

Dear Edem,

We are delighted to learn that your experience at the Radisson Blu Hotel, Marrakech Carré Eden went very well. All our teams also thank you for this positive feedback in favor of our establishment in the hope of seeing you again soon for a new memorable experience.

Thanks.

Ellie Worldwide5 months ago on Google
1/5
Shockingly disappointed with this hotel. The staff were astonishingly rude when we checked in (after we waited for over an hour), we had all our ID, check in details, visas and pldriving licenses but my fiance couldn't find his passport so …
Shockingly disappointed with this hotel. The staff were astonishingly rude when we checked in (after we waited for over an hour), we had all our ID, check in details, visas and pldriving licenses but my fiance couldn't find his passport so they refused to check us in, saying nobody was even allowed in the hotel bar without a passport (which is untrue as we had been for drinks the night before with no problems). I asked if I could check in and bring my partner as my guest and they laughed and said they didn't care if I was a diplomat, I wasn't allowed any guests. While we were looking again for my partner's passport they then called security and escorted my partner from the hotel, leaving me alone. This was utterly unnecessary and shocking when all we were doing is trying to find his passport. For information, the website explicitly states that the only thing that MIGHT be needed is 'government issued ID ' but this is not a requirement.
When I got to my room the internet was not working, the phones were not working so I had to go back to reception for help. I was told 'do you really need internet?' and 'sorry we don't offer internet in the rooms'. We only chose this hotel specifically because it states free wireless and wired internet in the rooms' as well as a business centre. I was told at reception that this was old information and there was no wired internet available, the 'business centre' is a computer next to the check in desk in reception, and that the IT manager wouldn't be able to fix my internet until tomorrow afternoon. She again said 'are you sure you need internet now?', I replied yes I really urgently needed it for several meetings, she said she would contact the manager. I waited for an hour and watched her check in other guests.
While waiting, I went to the bar and asked for a glass of milk. Security followed me and the barman refused to serve me.
This is the single worst experience I have had at any hotel, let alone any of the Radisson Blu hotels I have stayed in all over the world. I am still waiting in reception with no internet and nobody helping. My partner was not allowed back into the hotel for over an hour.
Response from the owner5 months ago

Dear Ellie,

Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden. We have received your constructive opinion with great interest and we thank you for it. We are extremely sorry that at the time of your check in you did not agree to present your identity document, and we assure you that this is the regulation usually applied with all our dear resident and visitors guests, and imposed by the Moroccan authorities. We also apologize for the problems encountered regarding the internet connection and your exchanges with our teams. As discussed upon your check out with our Front Office Manager Marouane, we hope that we were able to compensate you regarding those issues. All of our teams, with our usual "Yes I Can!" spirit of service, will be delighted if you would give us another opportunity to welcome you and make you live, this time, a stay full of positively memorable moments.

Many thanks.

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Darren D4 months ago on Google
5/5
FANTASTIC SERVICE PROVIDED BY MR H ZAAKRI THE MANAGER AT THE RADISSON BLU, HE WAS EXTREMELY HELPFUL AND ACCOMMODATING, GOING ABOVE AND BEYOND TO PROVIDE AN EXCELLENT STAY AT THE HOTEL. I DEFINITELY RECOMMEND THIS HOTEL IF YOU ARE LOOKING FOR A GREAT SERVICE IN A LUXURIOUS SETTING. I WILL DEFINITELY BE BACK TO STAY AGAIN. THANK YOU
Trip typeSolo
Rooms5.0
Service5.0
Location5.0
Response from the owner4 months ago

Dear Daren,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this very positive review. Hamid and all our staf hope that we will have you back among us and serve you, with our usual spirit of “Yes I can!”, and offer you a memorable experience.

Thank you.

Satish Patel3 months ago on Google
5/5
On a sweltering day and you're dead on your feet, there is a calm oasis outside of the hustle and bustle of Marrakech. …
On a sweltering day and you're dead on your feet, there is a calm oasis outside of the hustle and bustle of Marrakech.
We came for lunch after a busy day of sight seeing and a little bit of shopping.
Take lift to the second floor, step out and be welcomed to the Lila bar and restaurant. We all had lunch and a few drinks. I had the wok chicken which was fabulous and flavoursome. Everyone loved their meals and with great service from Faical (proun. Fay-sal)all delivered with a great sense of humour and charm.
Shukran Faical, shukran.
Trip typeVacation · Family
Service5.0
Location5.0
Response from the owner3 months ago

Dear Satish,

We have read your review with great delight and we thank you for this positive review, also shared with Faical and all our staff. We will always be at your disposal in case of need and we invite you to come back in Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live other memorable moments.

Thank you.

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Divya Chawla8 months ago on Google
5/5
Excellent hotel with great service.
We stayed there for four nights and had breakfast included. The breakfast had …
Excellent hotel with great service.
We stayed there for four nights and had breakfast included. The breakfast had various options and also had an egg station! You could eat outside in the warmth.
The rooms were cleaned every day and were extremely comfortable.
The pool side was super fun! We enjoyed the drinks by the pool and had snacks there too! The staff were amazing.
The location is the best, there are several restaurants in the neighborhood and tons of shops too. It was very clean and comfortable.
We recommend staying here 10/10!
Response from the owner8 months ago

Dear Guest,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this excellent review. We are delighted that you enjoyed your experience among us as part of our dear guests. It will be always a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.

Thank you.

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Qamar Gilani7 months ago on Google
3/5
Generally staff apart from reception are quite nice and friendly, but check in took ages as we were told something was wrong with the booking. Which was a mistake made by booking.com. …
Generally staff apart from reception are quite nice and friendly, but check in took ages as we were told something was wrong with the booking. Which was a mistake made by booking.com.
Room was OK, nothing special, breakfast was minimal, waiters in a big hurry to clean tables and finish breakfast.
Not a 5 star around 3 star at best. Swimming pool is very small.
Would not stay again.
Response from the owner7 months ago

Dear Qamar,

Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for sharing your comments. We apologize for these setbacks during your stay, which are quite unusual. Having as a priority the constant improvement of our services, we assure you that we have taken all these remarks into consideration, with the aim of total satisfaction of our guests, and this always in our "Yes I Can!" spirit. We reiterate our most sincere apologies and invite you to grant us another opportunity to welcome you and offer you a stay full of memorable positive moments.

Very kind regards.

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Ammar Orfahlia year ago on Google
5/5
Excellent hotel in the heart of Gueliz. Staff were very accommodating and friendly. The rooms were nice and well decorated with an interesting layout and a big balcony. Breakfast was lovely but could do with some more variety. The pool was …
Excellent hotel in the heart of Gueliz. Staff were very accommodating and friendly. The rooms were nice and well decorated with an interesting layout and a big balcony. Breakfast was lovely but could do with some more variety. The pool was nice but small. Location was great and everything is a short walk away. Would definitely stay here again!
Response from the ownera year ago

Dear Ammar,

Thank you for sharing this feedback after your stay in Radisson Blu Hotel, Marrakech Carré Eden. All your remarks have been taken into consideration. We also thank you for being one of our dear guests and we are looking forward to welcoming you again and offering you another experience, full of joy and memorable moments.

Kind regards.

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Tangulia Dansby3 weeks ago on Google
3/5
This hotel was ok. The servers should attemp to learn more languages
Trip typeVacation · Family
Rooms3.0
Service3.0
Location3.0
Response from the owner2 weeks ago

Dear Tangulia,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this constructive review. Your remark is well noted and we assure that we have been, and still affording many trainings to all our staff. It will be always a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.

Thank you.

Zineb Jebbaria year ago on Google
3/5
+ :
Very very good location.
Quick chech in and check out. …
+ :
Very very good location.
Quick chech in and check out.
Heated Pool.
-:
Breakfast to improve (quality and organisation)
The rooms are definitely not satisfying for a 5 star hotel
To sum up, It’s a business hotel, doesn’t worth more than 1000 MAD for a night.
Response from the owner11 months ago

Dear Zineb,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this positive review. We will be delighted to have you back among us and offer you a memorable experience.

Thank you.

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Nabeel Choudhrya year ago on Google
5/5
One of the better hotels I stayed during my trip to Morocco in July 2021. Beautiful rooms and very nice pool. Hotel staff was welcoming and professional. Breakfast could be better, but not bad with variety of foods. Very convenient location near to train station with a lot of resturants around. Definitely recommended.
Response from the ownera year ago

Dear Nabeel,

We have read your review with delight and we thank you for this positive share. We will always remain at your disposal in case of need. We invite you to come back to Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live among us other memorable moments.

Thank you.

Maria Andronoiua year ago on Google
5/5
LOVED this hotel so much. Everyone that worked there, from the security to the chefs, were amazing! Everyone made sure we had the best stay. The concierge team, especially Abdelaziz (If I remember correctly) was so kind and helpful! …
LOVED this hotel so much. Everyone that worked there, from the security to the chefs, were amazing! Everyone made sure we had the best stay. The concierge team, especially Abdelaziz (If I remember correctly) was so kind and helpful!
Honestly 5 stars does not do it justice. If I could give 10 I would! Cleanliness 10/10, Food 10/10, Service 10/10.
I cannot wait to be back.
Trip typeVacation
Response from the ownera year ago

Dear Maria,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay. We are glad that you totally appreciated your experience, especially the kindness and helpfulness of our staff. We had also transmitted your kind message to our bell boy Abdelaziz. All our teams will always be delighted to serve you, in our usual spirit of « Yes I Can ! » and to deliver again real memorable moments.

Very kind regards.

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Jamaleddine HADINI10 months ago on Google
4/5
The Staff are very welcoming and professional, 5 stars. The only downside is the elevator system where only one can get you to the parking, wich is not very efficient on checkout time.
Response from the owner10 months ago

Dear Jamaleddine,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this positive review. We also have taken into consideration your remarks and we do apologize for the inconvenience caused while using the elevator. Always in our usual spirit of “Yes I can!”, we will be delighted to have you back among us and offer you a memorable stay.

Thank you.

Mitham Hadi hassana year ago on Google
5/5
Stayed at the hotel was really nice. Clean good service in genral, location is amazing on top of shopping centre where you would find burger King and dominos as well as h&m and nike amongst many other shops 10min taxi ride to the madina or …
Stayed at the hotel was really nice. Clean good service in genral, location is amazing on top of shopping centre where you would find burger King and dominos as well as h&m and nike amongst many other shops 10min taxi ride to the madina or a 30min walk.
The highlight is the glass see through swimming pool, the water is clean and well the marrakech weather just a bonus...
Recommended.
Response from the ownera year ago

Dear Hassan,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden and for your positive feedback. We are delighted that you have appreciated our property, in particularly the hotel location and the swiming pool. We will be more pleased to receive you again for your next visit to Marrakech and make you live a new memorable stay.

Best regards.

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Jb Bernard11 months ago on Google
1/5
At all radissons members: stay away!!! This is not radisson blu!! They have to get a downgrade to radisson park-in at least!! no respect for golden members. The swimming pool is small and from 14h in the shadow. The reception is very …
At all radissons members: stay away!!! This is not radisson blu!! They have to get a downgrade to radisson park-in at least!! no respect for golden members. The swimming pool is small and from 14h in the shadow. The reception is very chaotic (you get stress when entering the building: very crowded)
They make promises untill you check out (15% reduction for golden members on food and drinks is not true, while they promise you in the beginning)
when complaining of the bathroom floating over after showering no solution! Alcohol only possible when you order food?
1 word: terrible
Response from the owner11 months ago

Dear Jense,

We would like to thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for sharing your comments. We are extremely sorry that you have had to face some very unusual concerns. We have taken note of it to remedy it as quickly as possible and we offer you our most sincere apologies. All our teams are at your disposal, always in our spirit "Yes I Can!" hoping that you would give us another chance to catch up and give you a new experience, and this time, a completely positive and memorable one.

Very kind regards.

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Asad Khan2 years ago on Google
5/5
I don’t normally write reviews for five star well rated establishments as there really isn’t a need. However, after really struggling with the services of at my other hotel. I had had enough and brought my things to Radisson. Amazingly, …
I don’t normally write reviews for five star well rated establishments as there really isn’t a need. However, after really struggling with the services of at my other hotel. I had had enough and brought my things to Radisson. Amazingly, despite thinking I would be turned away at 1AM I was welcomed by Ahmed the Night Manager who accommodated me exceptionally well. Despite the late hour - I was very humbled to find his demeanour most hospitable. Great work Radisson on selecting truly compassionate staff.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Asad,

Thank you for choosing Radisson Blu Hotel Marrakech Carré Eden for your stay and also for sharing with us this positive review. We are delighted that you globally have liked our property and have been amazed by the welcoming of our night manager Ahmed, always conducted by our spirit of “Yes I Can!” as per all our staff members.

We fully remain at your disposal in case of need, hoping to have you again among us for another memorable stay.

Very best regards.

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Sarah Assouel3 years ago on Google
1/5
Truly one of the most inhospitable visits I have ever experienced. I had booked two rooms for my children and my husband and I. I had requested my children’s room and our room be near each other. Upon my arrival, the staff didn’t comply …
Truly one of the most inhospitable visits I have ever experienced. I had booked two rooms for my children and my husband and I. I had requested my children’s room and our room be near each other. Upon my arrival, the staff didn’t comply with my request despite the fact that not only had we made the reservation two months ago we had already paid for a service that wasn’t being delivered. After about 15 minutes of arguing, I was told it was possible (why didn’t you just tell me this in the first place instead of deceiving me so that you may do less work). HOWEVER, the room wouldn’t be available until 6. I brushed this off, however, when 6 rolled around, the room wasn’t available and I was given a room two floors apart from my children’s room. Please let me know who this would be acceptable to, as a mother. Only after I contacted customer service in Europe and an intense 30 minute phone chat was I able to get my situation fixed. It is now 10 pm and I have yet to see my room. Absolutely horrendous service. If I could, I would cancel and take my business elsewhere. This may be labelled a 5 star hotel but it provides the service of a mere motel and has a despicable, arrogant staff working the front desk.
Trip typeVacation · Family
Service1.0
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Khulood Bennett3 years ago on Google
5/5
Really nice hotel. Great location. Staff amazingly friendly and helpful. The only downside i had was i had my 13 month old son with me and with the bathroom not being separate made it a bit awkward and he kept hitting his head on the side of the sink. Id advise if you are with children to get the room with separate bathroom
Osman Ahmeda year ago on Google
5/5
Fantastic place. Clean rooms! Very spacious. Food was awesome. Service top class. Will definitely stay here again when I come to marakech
Response from the ownera year ago

Dear Osman,

We are pleased to know that you enjoyed your experience in Radisson Blu Hotel, Marrakech Carré Eden. Thank you for your delighting comment and we look forward to welcoming you soon again and offering you among us other memorable moments.

Best regards.

Kale Braden4 months ago on Google
5/5
Nice rooms. Fantastic breakfast buffet.
Trip typeVacation · Family
Rooms4.0
Service4.0
Location5.0
Response from the owner4 months ago

Dear Kale,

We have read your review with great delight and we thank you for this positive share. We will always be at your disposal in case of need. We invite you to come back in Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live other memorable moments.

Thank you.

Becky Jamieson5 months ago on Google
5/5
Stayed for five nights, great location, food and service.
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

Dear Becky,

We have received your review with great delight and we thank you for this excellent share. All our staff will always remain at your disposal and invites you to come back in Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech, to make you live other memorable moments.

Thank you.

Shahaveer Hussaina year ago on Google
5/5
Only reason for 5 star is because of Adil Rmidi (the Banquet manager) and his team …
Only reason for 5 star is because of Adil Rmidi (the Banquet manager) and his team
They are very accommodating and helpful.
I was discussing soups with Adil, he mentioned he will make me soup. I thought his just being friendly. Following morning, Adil finds where I’m sitting and serves me a authentic Moroccan breakfast, from Harrira to the tea etc.
I was going to write few niggly things about the hotel but they make it up for it.
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
Response from the ownera year ago

Dear Hussain,

All our teams are glad that you have enjoyed your stay and shared your satisfaction through this positive review. Thank you. In the meanwhile, and driven by our spirit of “Yes I Can!”, we are not sparing any effort to make sure that you are fully enjoying your experience. Adil and all the staff of Radisson Blu Hotel, Marrakech Carré Eden will be more pleased to welcome you again and offer you a new experience full of memorable moments.

Best regards.

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Jumanah Al Hiassat11 months ago on Google
5/5
Great location, very professional and friendly employees, I always leave happy and satisfied from the service and the stay. Not to forget that the food is incredibly delicious.
Response from the owner11 months ago

Dear Jumanah,

It is a delight that you have appreciated your stay in Radisson Blu Hotel, Marrakech Carré Eden and we thank you for sharing it through this review. In the meantime, we apologize for the caused inconvenience while you were requesting services from some of our staff members. We are looking forward to serving you again, in our usual spirit of service “Yes I Can!” and offering you joyful and memorable moments.

Kind regards.

Mandip Kaur3 years ago on Google
5/5
Amazing hotel and excellent staff - Khalid made our stay very memorable and really looked after us after a poor experience at another hotel. We walked into the Radisson Blu hotel as we were trying to find an alternative hotel due to the …
Amazing hotel and excellent staff - Khalid made our stay very memorable and really looked after us after a poor experience at another hotel. We walked into the Radisson Blu hotel as we were trying to find an alternative hotel due to the first hotel booked being in a unsatisfactory state - after explaining the situation to Khalid he immediately arranged a room for us to bring all of our belongings into. We flew in on the same day for a wedding in the evening and Khalid madesure we were atleast settled once we arrived so we could prepare for the wedding. The staff in general were fab food was lovely and the room was nice. We would highly recommend this hotel for the lovely staff and location - the staff really go above and beyond. I was sent some complimentary mini deserts as i had to wait longer for some towels which was the sweetest!! We had a room with a lovely view of the pool.
Trip typeVacation · Couple
Rooms4.0
Service5.0
Location5.0
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Dr Matt3 years ago on Google
4/5
The room was excellent. The room service was average; forgot to bring some items on one day. One day there was no coffee in the room, which is a bit poor for Business Class. …
The room was excellent. The room service was average; forgot to bring some items on one day. One day there was no coffee in the room, which is a bit poor for Business Class.
The drinks at the bar are OUTRAGEOUS. 80MAN for a small beer. 9MAN in the supermarket downstairs (in the same building!).
Great location - local food in the local area 120MAD for 2 with drinks.
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Hassan Aanbar4 years ago on Google
2/5
Other than breakfast, everything else sucked big time at this hotel. We were charged more than the going rate of a "double room". …
Other than breakfast, everything else sucked big time at this hotel. We were charged more than the going rate of a "double room".
I came here with my wife and daughter, we were given the smallest room available with a sink sitting literally over our heads.
there was a foul smell in the hallways that wouldn't go away.
Other than that, we asked for an extra bed for the little one, that took more than 3 calls and reminders and 2 days to arrive.
Bad experience. In a city full of amazing hotels that are far cheaper and offer more value.
Response from the owner4 years ago

Dear Hassan,

Thank you for taking the time to reach out to us.

We regret to hear about your disappointment in the room you received as well as the conditions. We are sorry if the service level did not meet your expectations.

We take the time to listen to your constructive comments, so we can continually improve our services.

We hope for another chance in the future.

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A.R. Dajani3 years ago on Google
1/5
The worst experience I have ever had and I am a seasoned traveler . Room smelled like sewage. I asked for maintenance for two days and nothing happened. Finally they moved me after they saw how upset I am. Very bad attitude from …
The worst experience I have ever had and I am a seasoned traveler . Room smelled like sewage. I asked for maintenance for two days and nothing happened. Finally they moved me after they saw how upset I am. Very bad attitude from supervisors and managers. The staff is friendlier than their superior. Absolutely the last time I will ever stay in Radisson hotels anywhere around the world. Bad management is the key word here.
Response from the owner3 years ago

Dear M. Ardajani,

First and foremost, I want to thank you for staying with us at the Radisson Blu Marrakech, Carré Eden recently.

We were deeply sorry about the inconvenience you met the first night due to a technical issue and were pleased to reallocate you indeed in another room with a free upgrade like in the first room you were registered

Regarding the management you are referring, If you consider you were not treated correctly, I would be very keen to receive more details about the inconveniences you experienced in order to act in consequence. Please feel free to contact me directly on fabrice.castellorizios@radissonblu.com

Very best regards,

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J Patch3 years ago on Google
4/5
Late flight, came in at 3 am instead of 10 PM the night before. They gave me a free late checkout. The breakfast buffet was incredible! Omelets to every Moroccan breakfast dish. Very nice hotel. Great staff.
KING WBM3 years ago on Google
1/5
The room was supposed to be a superior room but it was completely the opposite. The shower room was filthy, it had black mould everywhere and smelt terrible, i felt like puking. The lights werent working and the lamps had to be repaired. …
The room was supposed to be a superior room but it was completely the opposite. The shower room was filthy, it had black mould everywhere and smelt terrible, i felt like puking. The lights werent working and the lamps had to be repaired. Then the phone isn't working because the wiring is falling off the wall, which can be dangerous for my 6 month old son.
Went to complain several times got told someone was going to come. Still no one came.
Absolutely terrible! I booked the radisson thinking that it was going to be a quality hotel.
Instead what I got was a filthy, dangerous and overpriced hotel with bad customer service. Totally ruining our holiday.
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
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RAMON Galbert8 months ago on Google
5/5
Very chic Radisson hotel in the center of guliez. The movie art posters are an interesting exhibition of Marrakesh's fascination by movie makers. …
Very chic Radisson hotel in the center of guliez. The movie art posters are an interesting exhibition of Marrakesh's fascination by movie makers.
The pool is see through, so be careful😀 there is an audience of admirers sitting with a view!
Response from the ownera year ago

(Translated by Google) Dear Ramon,

Thank you for your very positive sharing following your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to have you among our dear customers and we look forward to welcoming you back to us and providing you with an experience full of memorable moments.

Yours truly.

(Original)

Cher Ramon,

Merci pour votre partage très positive suite à votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes ravis de vous compter parmi nos chers clients et nous espérons vous accueillir de nouveau parmi nous et vous offrir une expérience pleine de moments mémorables.

Bien à vous.

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E Muggz4 months ago on Google
5/5
Great location clean rooms great staff
Rooms5.0
Service5.0
Location5.0
Response from the owner4 months ago

Dear Guest,

We have read your review with delight and we thank you for this positive share. We will always remain at your disposal in case of need. We invite you to come back to Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live among us other memorable moments.

Thank you.

Yassine Chaouia year ago on Google
5/5
The staff is so profesionnal, i travel a lot, i visit lot of hotels, but i never met someone as nice as NAUFEL, who works in the restaurant, so professional, so kind, he treated me so well, giving me all the time i need.. i will go back soon
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

Dear Yassine,

We are pleased to know that you have been delighted with your experience in Radisson Blu Hotel, Marrakech Carré Eden. We thank you for being one of our dear guests and we are looking forward to welcoming you again and offering you another experience, full of joy and memorable moments.

Very best regards.

just mee5 years ago on Google
1/5
Very dirty rooms
We changed our rooms twice and each one was just as bad as the other one! …
Very dirty rooms
We changed our rooms twice and each one was just as bad as the other one!
Shower too small and so is the toilet.
Very hard to use
Parking is a nightmare
The elevators are crazy, you’ll spend 10 minutes just to get in or out
It’s frustrating!
Way too much noise day and night
Water leaking everywhere from both the shower and the sink and there is nothing they can do about!! It’s the stupid design, so get ready to watch your steps while walking on wet floor, I won’t be surprised if they got sued for slip and fall
Customer service here is beyond horrible!
No hot water, took shower in cold water
When complained they catch attitude.
I got to the breakfast buffet 10 minutes before it ended, the girl tells me you have 5 minutes to eat please hurry up
😳 Yes drill sergeant
By the time they made my omelette and I grabbed some hummus they took the bread away, I asked the girl for some bread, she goes let me see if I can get one for you😖
Are you serious what am I suppose to eat humus and eggs with
She came back with a small piece of dry bread
Imagine this: while standing in line at the front desk I looked away for a second, the girl whistle at me then without saying anything she finger gesture come here!! 🤔 how about some respect, I was surprised but I let go and said good morning, guess what her response was, “ what can I do for you” dry as hell.
All I can think about is the soup Nazi.
Response from the owner5 years ago

We appreciate you taking the time to write your review. We apologize you were disappointed with the cleanliness and design of your room, as well as with the service you received throughout your stay. Thank you for sharing your feedback and have passed your comments on to hotel management to review.

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Mario Mantovani4 years ago on Google
4/5
Very conveniently located, close to a mall and other shops and facilities. The medina can be reached with a short walk. The personnel is well trained, kind and helpful. The rooms are spacious and fully equipped, family rooms are actually …
Very conveniently located, close to a mall and other shops and facilities. The medina can be reached with a short walk. The personnel is well trained, kind and helpful. The rooms are spacious and fully equipped, family rooms are actually two rooms. Rich breakfast buffet. The swimming pool and the surrounding area are small and easily overcrowded
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Filipe de Souza Santosa month ago on Google
5/5
Amazing place, a real paradise in the desert
Rooms5.0
Service5.0
Location5.0
Response from the ownera month ago

Dear Filipe,

Thank you for your visit to the Radisson Blu Hotel, Marrakech Carré Eden, as well as for your excellent review. We are glad that you were satisfied with your stay. All our teams, in the spirit of “Yes I can!”, are available to welcome you back and make your experience an unforgettable one and very positively memorable.

Thank you.

Stevie Wilson2 years ago on Google
5/5
This is one of the best hotels I have ever visited the decor may bs a little dated carpet etc a bit shabby but what makes the difference is the fantastic staff. THIERpoliteness friendliness and keenness to please in what can be a slightly unusual country for Europans is truly remarkable. Can't wait to go back
Response from the owner2 years ago

Dear Stevie Wilson,

Thank you for your feedback and for taking the time to write about your experience.

We are delighted to read that you enjoyed your overall stay especially the professionalism and the "Yes I Can! " attitude of our staff.

We look forward to your next stay.

Kind regards,

Andreas Fluckiger11 months ago on Google
5/5
Top level hospitality - excellent F&B and Housekeeping services. An Oasis in the bustling Gueliz area. Highly recommended!
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner11 months ago

Dear Andreas,

We have read your review with great delight and we thank you for this positive share recommending our property. Driven by our usual spirit of “Yes I Can!”, We will always be at your disposal in case of need. We invite you to come back in Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live other memorable moments.

Thank you.

Rahat Mozhera year ago on Google
5/5
Lovely stay with beautiful connected rooms.
Staff are very helpful and friendly
Masks required all the time in Covid
Lovely area around the pool and very clean
Response from the ownera year ago

Dear Rahat,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden and for your positive feedback. We are delighted that you have appreciated our property, in particularly our caring staff with the “Yes I Can” attitude, the hygiene and security measures and the pool area. We will be more pleased to receive you again for your next visit to Marrakech and make you live a new memorable stay.

Best regards.

1/5
We ( 2 adults and 1 child) stayed Wednesday to Sunday, later June 2019.
On arrival, first our room wasn’t ready, the we got such a small room, even though we had booked a large family room, we were told, if we wanted an upgrade we …
We ( 2 adults and 1 child) stayed Wednesday to Sunday, later June 2019.
On arrival, first our room wasn’t ready, the we got such a small room, even though we had booked a large family room, we were told, if we wanted an upgrade we would have to pay an additional £50 per night. We weren’t happy but thought that the room was definitely too small and we have already spent all this money to come here, so what’s another £50 per night.
On Thursday(the 2nd day of our holiday) we left our room to go down for breakfast, obviously our money and passport were in the locker, we took our phones, my daughter left her £200 iPods on charge along with 2 battery packs, 45 min later after breakfast we came up to our room, surprisingly our room was done, beds made etc, just a few bathroom towels were missing.
We quickly picked up our battery packs and left for the days adventure.
We completely forgot about the iPod.
On our way out the bedroom door, I said to my husband, these two men have been cleaning that window for 2 day, I noticed then on Wednesday and Thursday morning, but didn’t think anything else.
On our return that evening my daughter asked me to pass her the I pods, I bent down to pick them up, but nothing was there, we searched the whole room, all our pockets, the locker.
We went down to the main desk, we spoke to all 3 guys (Ahmed) on the desk, Thursday night, Friday, Saturday and Sunday, nothing has been done, they said they asked the cleaning staff, but nobody has said anything, they took our email address but nothing.
Please be cautious, if you stay at this hotel, be careful for the room, make sure to check the size of the room and please don’t leave anything, even lock your suitcase, even when going down to breakfast and report anyone hanging around the corridors.
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Peter Lightbody5 years ago on Google
2/5
The hotel is nice, but do not book the airport transfers from the hotel. I paid an extortionate price for a private car to the airport and what I got was a shared car with 4 other people that was 35 minutes late. They also put a hold on …
The hotel is nice, but do not book the airport transfers from the hotel. I paid an extortionate price for a private car to the airport and what I got was a shared car with 4 other people that was 35 minutes late. They also put a hold on your card when you check in, however, they failed to release the hold on my card on checkout, leaving me unable to use my card for over a week.
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Dominic Daly5 years ago on Google
5/5
I had a lovely time staying at the Radisson Blu hotel in Marrakech. My wife and I stayed there for part of our honeymoon and the staff made sure to make it special for us. Hope to be able to stay in a Radisson for the next part of our …
I had a lovely time staying at the Radisson Blu hotel in Marrakech. My wife and I stayed there for part of our honeymoon and the staff made sure to make it special for us. Hope to be able to stay in a Radisson for the next part of our honeymoon journey!
Rooms:
- Rooms were lovely with good air conditioning. We started off with a double room, which had a lovely open shower room, and a wonderful view of the pool. We were then upgraded to a junior suite due to some issues with our toilet which the staff quickly resolved.
Facilities:
- Pool was lovely and there were always fresh towels next to the pool in the morning for use and there was always someone around to grab you one if you needed it. One thing they do need to sort out is a proper changing area for the pool as it doesn't really exist except for a toilet cubicle, which isn't the nicest place to change.
- the spa was really first class. It is slightly expensive but it was worth it. The deep tissue massage was really relaxing and the hammam left me feeling fresh.
- didn't really spend much time in the bar but the mocktails I had had some fantastic flavours
Food:
- only had breakfast at the hotel, which was good for the five days we were there but did start to get a bit monotonous towards the end. They could do with changing up their menu throughout the week.
Staff:
- by far the best part of this hotel and the reason for my rating. The staff were always lovely and keen to help. Whether it be by helping to get a taxi or during out issues in the hotel, we always got a swift response. I wish I could single some out but that wouldn't do the rest of the staff justice.
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Angela Nakiyingi3 years ago on Google
4/5
In depth breakdown of my review as follows:
(You can type: Angela Nakiyingi Marrakesh travel vlogs on YouTube to see …
In depth breakdown of my review as follows:
(You can type: Angela Nakiyingi Marrakesh travel vlogs on YouTube to see snippets of hotel)
LOCATION: Perfect! So many shops and restaurants around. 30 minute walk /10 minute drive to Medina. Little mall 2 minutes away with supermarket downstairs that closes late. Many currency exchange places available which was handy.
PRICE: Very affordable, we booked on on the beach website. £250 each for 4 nights & bed and breakfast- cheaper than booking direct.
STAFF: Very friendly and attentive. A bit slow when we went down for a spontaneous dinner. We got upgraded to a pool view balcony room but had to wait 2 hours to check in.
We were also asked to pay a £400 pound deposit which we had not been made aware of prior. Unfortunately we decided not to pay and reassured we wouldn't use the bar tab or fridge contents in our room. Overall nice staff.
CLEANLINESS: I'm very particular when it comes to cleanliness. The hotel room was cleaned every day we were there. I have no issues at all about it.
DINNER FOOD: The dinner from the menu was absolutely tasty! It was presented very nicely with nice flavours. We had a burger and a Wrap. I really wanted to try the Tagine but it was 220 Dirhams which is approximately £20- too expensive! I can tell that the Tagine would taste out of this world.
BREAKFAST FOOD: Mediocre at least. Nothing in the breakfast buffet was nice to my tastebuds. There is the option of fresh Omlette. The lady didn't cook it well so it was a bit runny. Drinks weren't special either. We only had breakfast once out of the 4 nights and decided to eat elsewhere-waste of money
OVERALL THOUGHTS: It's labelled 5* but I didn't really see a 'wow factor'. It was comfortable and a nice stay overall. If I am to return to Marrakech I'll probably stay in a better 5* hotel. Lovely staff, pool and dinner.
RATING out of 5: 4/5
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Ren5 years ago on Google
4/5
This is European style hotel. The rooms are beautify decorated in a modern style. There's a restaurant, bar, & separate elevators for guest in order to restricted entry to hotel. I would have given it a 5 star rating, but they don't have courtesy transportation to/from the airport (which will put you at the mercy of Marrakech taxis).
Ioanna B3 years ago on Google
5/5
We have just spent 5 days at this property with my family. We had two rooms overlooking the pool. …
We have just spent 5 days at this property with my family. We had two rooms overlooking the pool.
Room
Very well equipped with nespresso coffee machines, fridge, iron & iron board, large balcony, seating futons and a large desk/office space that made me wish I was there on business rather than leisure. The bathroom is massive with a walk in shower, drying rack, two sinks, bathrobes and separate toilet. All very chic and minimal.
Food
We had breakfast, lunch, room service, all amazing. In comparison to the UK prices are good but comparing to Marrakesh prices are spicy. Good quality however.
Location
The hotel is about 20 minutes walk from the Médina, 5-10 by taxi (pay max 20 DHR for 2 ppl, 50 DHR for large taxi 4 ppl +). We enjoyed being at this location more rather than staying in the Médina. While the souks are good fun it does get a bit tiring so getting out of there felt nice.
The area, Gueliz, is very nice, felt safe, with plenty of restaurants and shops. It is also about 15 mins to the airport (70 DHR by taxi).
Spa
Amazing massage. Again, very good prices in comparison to the UK. It was about 450 DHR for 30 mins, 660 DHR for 60’ and 990 DHR for 90’. Didn’t get to try the Hammam and to our disappointment one couldn’t use it with a massage. But the massage itself was amazing. Would definitely recommend.
Pool & Entertainment
This was one of the main reasons we had booked and didn’t regret. Felt very good to come and soak in the pool after spending many hours walking in 30-40 degrees. They also had a table tennis 🏓.
After reading all reviews I was looking forward to seeing the band but it must have been due to Ramadan that they did not play one night. No biggy but would have liked to see them since everyone is raving how good they are. Guess I have to go back again for that only!
All in all a beautiful hotel, with good service and all you need for a successful stay in Marrakesh.
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Marcus Gregg2 years ago on Google
4/5
In Marrakech on a day that was too hot to move so we spent the day by the pool in the Radisson Blu. Best decision I made this holiday. The hospitality and welcome was outstanding, the spa facility was lush and the waiting staff around the …
In Marrakech on a day that was too hot to move so we spent the day by the pool in the Radisson Blu. Best decision I made this holiday. The hospitality and welcome was outstanding, the spa facility was lush and the waiting staff around the pool were 1st class. Seriously, the guy needs a massive pay rise.
Thoroughly recommend this place to stay, day or night.
Response from the owner2 years ago

Dear Gregg,

Thank you very much for choosing Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are glad to read that you have enjoyed your overall stay especially the hotel location, our staff professionalism, and the pool.

We are very happy that your stay at Radisson Blu Hotel, Marrakech Carré Eden was enriched with memorable moments.

We hope to have the pleasure to welcome you again.

Best regards,

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F J3 years ago on Google
4/5
Nice modern hotel in the heart of the city centre. Its got a pool and rooms with balconies. The rooms have teas and coffees, water and welcome cakes. The staff is very helpful and friendly. It comes highly recommended
Asma Belarbi11 months ago on Google
4/5
I loved our stay there. However, it's kinda overpriced considering the size of the rooms.
Response from the owner11 months ago

Dear Asma,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden and for your positive feedback. We are delighted that you have appreciated your stay. We will be more pleased to receive you again for your next visit to Marrakech and make you live a new memorable stay.

Best regards.

Roopa Seshan4 years ago on Google
5/5
The hotel is centrally located in the modern Gueliz area so you’re close to modern amenities. This also means having to use the taxi service frequently as it’s about a 10 minutes drive to the Medina. The room was quite comfortable come comfortable and well serviced.
Alun Rees2 years ago on Google
4/5
Good food at breakfast and a seriously cool pool. It's well located. But you get a generic bedroom / bathroom. And you're in Marrakech! Would be nice to have a bit more about it that stock Radisson Blu
Response from the owner2 years ago

Dear Alun Rees,

Thank you very much for choosing Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are glad to read that you have enjoyed your overall stay especially the breakfast, the hotel location, and the pool.

It is a great pleasure to know that we were able to meet our customers' expectations and that we enriched their stay with memorable moments.

We hope to have the pleasure to welcome you again at Radisson Blu Hotel, Marrakech Carré Eden.

Best regards,

hurricanetheatre3 years ago on Google
5/5
Fantastic food at the restaurant and the service was impeccable. Naoufal went out of his way to make our evening very enjoyable with his attention to detail. Impeccable service with great food ( I had the grilled salmon) & the band were super too!
Trip typeVacation
Service5.0
Location5.0
Tina Maré5 years ago on Google
5/5
I really felt comfortable in this hotel. Everyone was very friendly! Rooms have very clean. Wlan was fast. Breakfast was good. They gave the best to give me a good time... Shopping mall in the basement of this building. Hotel starts in 2nd floor. Pool is heated and visible.
Irfaantg Salyani2 years ago on Google
3/5
The hotel is good and in a great location. Their hammam experience is completely overpriced. After paying 800 Morrocan Dirhams, it ended up being a scrub down and shower, no moisturizing or massage leaving the body completely dry and parched
Trip typeVacation · Friends
Rooms4.0
Service3.0
Location4.0
Response from the owner2 years ago

Dear Irfaantg Salyani,

Thank you for taking the time to share with us this comment about your recent stay at Radisson Blu Hotel, Marrakech Carré Eden.

We are saddened by the fact that some of our services did not meet your expectations.

Our main aim is to create memorable moments to each one of our customers.

Waiting to welcome you again to make your future stay richest with memorable moments.

Cordially,

Kamuela5 years ago on Google
4/5
This part of Morocco has changed since my last visit 20 years ago!!! It's almost unrecognizable.....this hotel is nicely placed among shops cafes arts and craft's. However once inside you can not hear the hassle and bussle of the main road. …
This part of Morocco has changed since my last visit 20 years ago!!! It's almost unrecognizable.....this hotel is nicely placed among shops cafes arts and craft's. However once inside you can not hear the hassle and bussle of the main road. In fact once in the pool and patio area it's almost a world away. A private oasis. The only thing I would say would have been nice would be face towels and slippers. Ok so I'm A Little spoiled!!!! All in all a friendly helpful establishment. So glad I choose this particular hotel..give it a try.
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Tor Tennvassås3 years ago on Google
5/5
This is the secound time I stay at Radisson this year. Best location! Friendly staff. Breakfast was excellent. But they should replace this coffemashin from 1970s... I would like to have a good cup of coffe. Nice pool facilities in the midle of the city.
Saf UK3 years ago on Google
5/5
First class service received. Had a lovely time staying with Raddison. Great hospitality. Everything was just perfect! Special thanks to Marouane Nifaoui, Khalid and Aissam from reception, and Ahmed Sakhi from housekeeping for the very warm …
First class service received. Had a lovely time staying with Raddison. Great hospitality. Everything was just perfect! Special thanks to Marouane Nifaoui, Khalid and Aissam from reception, and Ahmed Sakhi from housekeeping for the very warm welcome. It was a pleasure. I will recommend this hotel to family and friends.
Looking forward to staying with you again. Thank you.
Safira
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
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Astghik A5 years ago on Google
5/5
A very good hotel with excellent location, pool and food, but what makes the real value for the hotel is the staff. The best service one can experience abroad! Always friendly and always with smiles and really helpful, especially Amina and Loubna, thanks ladies for doing so much for us! Would recommend the to everyone.
Srin 684 years ago on Google
1/5
Good central location, but despite rooms being as nicee as they are, (typical Radisson Blu feel), they stink of raw sewage. Complained and requested a room change. Manager came up and apologised profusely without even questioning it, which …
Good central location, but despite rooms being as nicee as they are, (typical Radisson Blu feel), they stink of raw sewage. Complained and requested a room change. Manager came up and apologised profusely without even questioning it, which leads me to believe they know of this problem. Took a while to get a another room, which wasn't suitable since shower was only at waist height. Then told they were fully booked. I reiterated tjat being a Radisson member and a professional this was not acceptable. Another room immediately found and by this stage I had had enough of the messing about, so just accepted it. Room had been sprayed with air freshener which masked the smell. By morning this was also giving a stench....poor from a 5 star established brand. Hotel not 5 star and facilities not up to that standard. Disappointed to be writing this review, but I will not stay here again. First time a Radisson Blu hotel has fell well below the normal high standards it has set over the years.
Response from the owner4 years ago

Dear Srin,

Thank you for taking the time to share your experience. We are glad you liked the location of the hotel and the design of your room. We apologize you were disappointed with the condition of your room and the subsequent rooms you received. We appreciate your comments and have shared your feedback with hotel management.

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isra_travelproa year ago on Google
5/5
So beautiful hotel
Big welcome to Morocco we have a lot of programmes for travelling with @isra_travelpro in Marrakech city big welcome inytaime
Response from the owner11 months ago

Dear Guest,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this excellent review. We are delighted that you had been among us as part of our dear guests. It will be always a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.

Thank you.

Brianna Chapman3 years ago on Google
5/5
I had a great experience. I thought the food was wonderful and our room was clean and comfortable. Most staff speak english. The pool and patio are very nice.
Majid Hussain4 years ago on Google
3/5
Not at all satisfied with my stay at this supposedly 5 star hotel.
There were no slippers in my room when I checked in.
Went in the balcony for a smoke and could not find any chairs when looking …
Not at all satisfied with my stay at this supposedly 5 star hotel.
There were no slippers in my room when I checked in.
Went in the balcony for a smoke and could not find any chairs when looking around all the other rooms had chairs in the balcony.
On the day of check out tried to contact concierge and also their so called One Touch Service to ask them to send the bell boy to bring down our luggage but even after trying for over 20 minutes there was no one to answer my call.
So finally had to carry my own luggage.
HOPELESS SERVICE.
Majid Hussain
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Fatimae daghastania year ago on Google
5/5
Everything Was amazing we stayd 3 weeks for our special occasion , from amine in front desk who was happy doing his job going among it and all concierge team ...réception oumaoma who did our check in and she was helpful choosing the places …
Everything Was amazing we stayd 3 weeks for our special occasion , from amine in front desk who was happy doing his job going among it and all concierge team ...réception oumaoma who did our check in and she was helpful choosing the places where to go for dinner guving her the Best in profitional manner Mehdi we always call him but he was just giving the Best answer and Wealling to help khaled was helping us changing the room with a big smile in his face we wanted higher floor he gives us very Nice room Abdelatif in breakfast was always checking after us Lady in oumlet station sorry forget hér name doing my hasband delecious oumlet asma in room service thankyou so much fanida in houskeeping also ....finally of course ill not firget him Maroune manager of FO i cant thank him enough !!!for all his assistant from day he Know my hasband birthday it was just waaw no comment...sorry if i did not mention everyone names but thankyiu all
Response from the ownera year ago

Dear Fatimae

It’s a great pleasure to know that you had an amazing experience among us, and that our staff with their “Yes I can” attitude met your expectations, and made you live a memorable experience for your weeding day. We will definitely share your encouragements with all our mentioned colleagues who will be very pleased to have contribute to create memorable moments for you.

We hope to have the pleasure to welcome you again at Radisson Blu Hotel, Marrakech Carré Eden.

Best regards,

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Mehdi EL HARRASa year ago on Google
1/5
Worst reception ever. I've been given a room that stinks cigarettes. And the staff are really not welcoming. Seriously, will never go back there again.
Response from the ownera year ago

Dear Mehdi,

Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in Marrakech. Obviously, your experience was not at all up to your expectations and we are extremely sorry for this situation. We hope you would give us another chance to catch up with us and you can be sure that with our teams, in our usual spirit "Yes I Can!" », We will spare no effort this time to provide you with a totally and positively memorable experience.

Very kind regards.

Essam Elgamal2 months ago on Google
4/5
It's good hotel
Rooms4.0
Service3.0
Location4.0
Response from the owner2 months ago

Dear Essam,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this positive review. We hope that we will have the opportunity to welcome you back and we will surely make you live a memorable experience.

Thank you.

Kenneth Tangerois3 Maroc4 years ago on Google
5/5
A filmmaker friend invited me and a friend to Marrakech in early August 2018, for six days, and he put us in a deluxe suite at the Radisson Blu Hotel in Gueliz on Avenue Mohammed V. …
A filmmaker friend invited me and a friend to Marrakech in early August 2018, for six days, and he put us in a deluxe suite at the Radisson Blu Hotel in Gueliz on Avenue Mohammed V.
The suite had two baths (a half bath off the small entrance hall and the spacious stone tiled bath had a double sink, toiletries (shampoo, conditioner and body gel, hand soap), lots of white towels and bath mats, a full bath tub to relax in, a large walk-in shower and separate toilet room that also had a telephone, and which is accessed through a mirrored door.
The suite included a sitting room with French wooden double doors that slid into the walls, and a flat-screen television. There was also efficient very welcome air-conditioning in hot Marrakech (44 C), with each room having a separate thermostat.
Additionally, the Radisson Blu suite had tasteful and comfortable furniture, and there was a large terrace about 25 feet long with rattan furniture, a digital combination safe, several closets, an iron and ironing board, a mini bar and an espresso machine.
The king-sized bed was actually two twin beds, with very comfortable mattresses, and each bed had two feather down pillows, a light fluffy white duvet blanket and two reading lamps with on and off switches within easy reach. The bed room had another flat-screen television, subdued recessed ceiling lights that were not glaring, and the salon or living room had a comfortable sofa and round table with several chairs.
Another feature of the Radisson Blu Hotel is the soundproof double-glazed glass windows and sliding glass doors, making it very quiet and restful.
The incredible buffet breakfast is quite extensive with cooks making eggs or omlette to order, freshly squeezed Orange juice, coffee with hot milk, salads, cheeses, butter, turkey, real bacon, cereals, fruits, and almost anything else from mushrooms to fresh garlic and yogurt. I must have gained an entire pound each morning from my breakfasts, with friendly and polite uniformed waiters.
I almost forgot to mention that breakfasts included fresh croissants, marmalades or confitures, honey, assorted whole grain breads and different kinds of baguettes.
It is an elaborate and wonderful breakfast that you will certainly enjoy whether you sit inside on comfortable seats or at booths, with cloth or linen napkins, and salt and pepper mills. If you choose, you may also eat outside around the large swimming pool in the inner courtyard.
You can't find a better contemporary hotel in Marrakech, and it is located at the Carte Eden Shopping Mall and close to excellent and upscale shops, restaurants and cafes. Of course there are porters to help with baggage and hailing a taxi, and good security. The hotel has several modern elevators.
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Moha Morocco tours4 months ago on Google
5/5
Good hotel where everything is good.
Response from the owner7 months ago

Dear Guest,

We thank you for your choice of Radisson Blu Hotel, Marrakech Carré Eden as well as for this excellent sharing. We can only be delighted to have you among us and all our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.

Thank you.

Amine Ktiouet3 years ago on Google
4/5
Very good location. You have almost everything around and the ancient medina is not far. The hotel has everything needed to make you fully enjoy the city.
Patrick McCormick5 years ago on Google
4/5
Very nice hotel about 20 minutes walking from the old city. Clean rooms cold ac small pool comfortable bedding and friendly staff. The included breakfast is amazing.
Eli Green4 years ago on Google
5/5
The rooms are very nice, the beds are very comfy, the service is just great.
Ahmed is the night manager, he is a great person anything you need he is the men.
musta ch2 years ago on Google
4/5
Great experience and customers services, but the menu options are limited and paragoned with the price is expensive without offering the luxury food's expectations. The location is great and central to the action centre of Marrakech.
Response from the owner2 years ago

Dear Musta ch,

Thank you for sharing with us your impressions. We are happy that you had a great experience and appreciated the customers services. Meantime, we take into considerations your reamarks and keep improving our menu options and serve our Dear Guests with our "Yes I Can!" Spirit.

We keep looking forward to welcoming you again in Radisson Blu Hotel, Marrakech Carré Eden!

Kind regards,

Todd3 years ago on Google
4/5
Very nice hotel in a good location. Mall underneath the building and behind is convenient. Buffet breakfast with plenty of options. Good starting point to explore marrekech.
Response from the owner2 years ago

Dear Todd Bucher,

Thank you very much for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are delighted that you appreciated your experience at Radisson blu Hotel, Marrakech Carré Eden especially the hotel's Location, and the breakfast buffet.

We look forward to welcoming you again soon for an even more memorable stay!

Best regards,

UĞUR TURHAN4 days ago on Google
5/5
Music and club are wonderful
Rooms5.0
Service5.0
Location5.0
Response from the ownera day ago

Dear Ugur,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this excellent review. We are delighted that you had enjoyed your exprerience among us as part of our dear guests. It will be always a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.

Thank you.

Ahmed Haggag3 weeks ago on Google
5/5
Excellent place to stay
Trip typeBusiness · Friends
Rooms5.0
Service5.0
Location5.0
Response from the owner3 weeks ago

Dear Ahmed,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay. It is a pleasure to know that you have enjoyed your experience and to share it through this positive feedback. We hope that we will have you back in our property to make you live other memorable moments.

Very kind regards.

Shelly-Ann Edwards4 years ago on Google
4/5
It's lovelyl hotel situated on a popular main road with malls, cafe's restaurants and local shops within easy walking distance. It also have a supermarket in the mall next to the hotel. The hotel's location is not far from the old city of …
It's lovelyl hotel situated on a popular main road with malls, cafe's restaurants and local shops within easy walking distance. It also have a supermarket in the mall next to the hotel. The hotel's location is not far from the old city of Medina/Souks. An average of 20mins walk will get you to the Medina. The good thing about it is, it's a straight road from the hotel to the old city of Medina. If you don't want to walk you can opt for a taxi ride which is roughly 5mins. If your stay included breakfast, there's a variety to choose from to start your day.
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Merce Capdevila3 months ago on Google
5/5
A great experience!!!
Very professional!
Rooms4.0
Service4.0
Location4.0
Response from the owner3 months ago

Dear Merce,

We have read your review with great delight and we thank you for this positive share. We will always remain at your disposal in case of need. We invite you to come back in Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live other memorable moments.

Thank you.

Yoseef Bahi11 months ago on Google
5/5
Excellent service clean place and worthy .a special thanks to the server Zakaria was so polite and professional.
Response from the owner11 months ago

Dear Yoseef,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden and for sharing this positive review. Zakaria and all our teams will be always available, in our usual spirit of “Yes I can!”, to serve you and offer a memorable experience.

Thank you.

Gavin Grewal3 years ago on Google
5/5
Bar area is lovely. Been a few years running and the pool sadly has slipped on the cleaning front. Aside from that. A lovely hotel!
Mohamed Issa3 years ago on Google
4/5
One of the best hotels in Marrakesh. The rooms are a little bit expensive. However, the staff is so kind and helpful. The food at the restaurant of the hotel is so good and there is also a gym and a pool.
Response from the owner2 years ago

Dear Mohamed Issa,

Thank you very much for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are delighted that you appreciated your experience at Radisson blu Hotel, Marrakech Carré Eden particularly the rooms, the staff and their "Yes I CAn!" attitude, the gym, and the pool.

We look forward to welcoming you again soon for an even more memorable stay!

Best regards,

Amina Nada4 years ago on Google
5/5
I stayed at the Radisson for almost 4 month, working on a project in Marrakech. All the Radisson stuff made me feel like home... we were like a family by the end of my stay. Special thanks for cheif Adel and Hamid and the for the amazing …
I stayed at the Radisson for almost 4 month, working on a project in Marrakech. All the Radisson stuff made me feel like home... we were like a family by the end of my stay. Special thanks for cheif Adel and Hamid and the for the amazing hospitable waiters and waitress Zakia , Yassin, Mohamed and Boushra. They went above and beyond to make sure we where taken care of!!!
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Bjørn Heggelund2 years ago on Google
5/5
Very good hotel. excellent rooms! excellent service. cant fault the hotel in any way.just book
Response from the owner2 years ago

Dear Bjørn Heggelund,

Thank you very much for choosing Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are glad to read that you have enjoyed your overall stay especially the hotel location the rooms and the service of our staff and their “Yes I Can!” attitude.

It is a great pleasure to know that we were able to meet our customers' expectations and that we enriched their stay with memorable moments.

We hope to have the pleasure to welcome you again at Radisson Blu Hotel, Marrakech Carré Eden.

Best regards,

Holly Northcutt3 years ago on Google
5/5
Typical Radisson, which means beautiful accommodations and good service. The breakfast is excellent, as are the rooms and facilities. The location is fantastic, as well.
yasmina fekkak2 years ago on Google
5/5
the staff so nice and professional
The bed so confortable and room so clean
The swimming pool, small but very nice
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Madam Fekkak,

Thank you for taking this time to share with us this review. We are delighted that you enjoyed your stay and appreciated, most of all, our professional staff, clean rooms and also our very nice transparent swimming pool. Thanks to your loyalty, we will keep serving our Dear Guests with a spirit of “Yes I Can!".

We hope that we will be able to welcome you again in Radisson Blu Hotel, Marrakech Carré Eden.

Kind regards.

Anass Benayadaa year ago on Google
1/5
Service not good asked for 3 person suit they give us one person bathroom and they add few mattresses to it and they make me pay extra money for that
Response from the ownera year ago

Dear Anass,

Thank you for your feedback and for choosing Radisson Blu Hotel, Marrakech Carré Eden. We are extremely sorry for the encountered inconvenience. We kindly ask you to come back among us and we will deploy all efforts, always in our spirit of "Yes I Can!", to catch up cencerning the issues you had and make you live very positive and memorable experience.

Very kind regards.

Latoya F4 years ago on Google
5/5
Amazing hotel. Perfect for my holiday. Couldn't ask for anything more. Great staff and so helpful with local information
Adamo Mosena year ago on Google
5/5
Very nice and polite staff
Great room service
Highly recommended
Response from the ownera year ago

Dear Adamo,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this positive review. We are delighted that you had been among us as part of our dear guests. It will be a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.

Thank you.

Ilyan4 weeks ago on Google
5/5
Very good
Response from the owner3 weeks ago

Dear Ilyan,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for writing this positive review, shared also with all our staff and It will be always a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.

Thank you.

Priyanka Tuteja3 years ago on Google
1/5
Money wastage... Cheap people works here... . They don't know how to serve.... They have bossy nature....
Management and security does not care for customers...
Food quality is not that great and quantity is also too less (drinks)
Response from the owner3 years ago

Dear Tuteja Priyanka,

We appreciate you taking the time to provide us with such candid feedback of your stay, thank you. As it is absolutely not the usual comments we receive, and as all constructive comments are essential, I would be very pleased to have some additional details about what happened if you could contact me on fabrice.castellorizios@radissonblu.com

I fully remain.

Best regards,

Nidal Lahlimi3 years ago on Google
5/5
Thanks for making our stay memorable!
Loved every detail in this hotel.
I highly recommand!
Michael Roberts4 years ago on Google
4/5
Clean, trendy, excellent service. Food a bit bland, little salad to be had. Great pool and excellent location
Boris Safaniev3 years ago on Google
1/5
Worst hotel ever. Everyone that works here are Bunch of thieves. Wanted to extort money for a room from me. Manager told me to wait 45 mins to speak to him. Horrible.
Response from the owner3 years ago

Dear Boris,

Thank you for taking the time to write your review. We are sorry to hear your stay did not meet your expectations. Our aim is to provide "Yes I Can!" service and we apologize if we fell short on this occasion. Your feedback is important to us and if you are in the area again, we hope for another opportunity to welcome you back.

OLI's VLOGS9 months ago on Google
3/5
I would like to come this hotel.
I'm thinking about distance.how far from maracas city or minara
Response from the owner9 months ago

Dear Guest,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your experience. We are located in the heart of Gueliz, downtown of Marrakech city. Driven by our usual spirit of “Yes I can!”, we will be pleased to have you among us and we will deploy all our efforts to offer you very memorable moments.

Thank you.

SHILEY ROYALa year ago on Google
5/5
Radisson Blu Hotel is more than a 5 star hotel.... I love the hotel and I am rating it 7 star ✨✨ ✨✨✨✨✨
Response from the ownera year ago

Dear Shiley,

We are pleased to know that you have been delighted with your stay in Radisson Blu Hotel, Marrakech Carré Eden. We thank you for being one of our dear guests and we are looking forward to welcoming you again and offering you another experience, full of joy and memorable moments.

Very best regards.

Tala anahia year ago on Google
5/5
Great and friendly employees, hotel is very clean
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Response from the owner11 months ago

Dear Tala,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden and for sharing this positive review. Driven by our usual spirit of “Yes I can!”, we will be always delighted to have you back among us and offer you a memorable stay.

Thank you.

Hermann Pecnika year ago on Google
4/5
Good breakfast, rooms clean, Service ok
Response from the owner11 months ago

Dear Hermann,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay. It is a pleasure to know that you have enjoyed your experience, especially our breakfast, and to share it through this positive feedback. We hope that we will have you back in our property to make you live other memorable moments.

Very kind regards.

Olga P4 years ago on Google
1/5
Radisson reputation is being ruined by its personnel. Reliability means a lot in your business, especially for corporate clients. How can you afford your employees to steal personal belongings??? NO TRUST!
Response from the owner4 years ago

Dear Mrs Olga Platonova,

Thanks for letting me know about the issue you met. I had been immediately informed and you know that a full investigation has been done.

Despite the fact it is recommended to our guests to use the safe deposit remaining at their disposal for their valuables, we also have many means to verify if something wrong could have happened in a room. I confirm that nothing abnormal appeared when we checked our lock reading and CCTV videos. Besides,the lady in charge of cleaning the room is also someone having this position till the opening of our hotel 2 years ago and we have never met any issue with her.

Safety and security are in the center of our priorities, and as we strongly care for our guests and their belongings, we take a very high attention to the teams we recruit and that’s the positive reputation we have for this topic.

If you want to contact me directly to figure out what could have happened, I fully remain at your disposal at Fabrice.castellorizios@radissonblu.com

Very best regards,

Fabrice Castellorizios

General Manager

Julian Aldridge3 years ago on Google
5/5
An excellent hotel. A little bit further from the centre than we were expecting but the exercise is doing us good!!
Utku Sevik7 months ago on Google
5/5
Excellent service with great accommodation,
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the owner6 months ago

Dear Utku,

We are pleased to know that you have been delighted with your stay in Radisson Blu Hotel, Marrakech Carré Eden. We thank you for your visit and we are looking forward to welcoming you again, always in our “Yes I Can!” spirit, and to offering you another experience, full of joy and memorable moments.

Very best regards.

Karim Ahniche3 years ago on Google
5/5
very central hotel if you want to stay downtown, good shopping area, breakfast is amazing, rooms are very comfy, will definitely go back there
Response from the owner2 years ago

Dear Karim Ahniche,

Thank you very much for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are delighted that you appreciated your experience at Radisson blu Hotel, Marrakech Carré Eden especially the hotel's location, the breakfast, and the rooms.

We look forward to welcoming you again soon for an even more memorable stay!

Best regards,

Naska Pavlova3 years ago on Google
5/5
Nice hotel, polite and helpful staff, food amazing. Strongly recommend
Response from the owner2 years ago

Dear Atanaska Georgieva,

Thank you very much for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are delighted that you appreciated your experience at Radisson blu Hotel, Marrakech Carré Eden especially the professionalism and the "Yes I Can" attitude of our staff, and the food.

Thank you as well for your recommandations.

We look forward to welcoming you again soon for an even more memorable stay!

Best regards,

Mr. G Mac3 years ago on Google
4/5
Was in town for a few days, had drinks and listened to live music here. Modern atmosphere. Drinks are expensive. Service was good.
Mak anfy2 years ago on Google
1/5
Very expensive for it s standard!
Very bad service and management.. we don't step this hotel again
Trip typeFriends
Response from the owner2 years ago

Dear Mak,

We thank you for sharing with us your review. In the meantime, we apologize for the inconvenience encountered during your visit to our hotel. All the remarks are being very seriously taken into consideration and if you have the possibility, I would be more than pleased to know a little bit more about your experience. Indeed, after more than 100 days of forced closing, we are deploying all efforts and have performed many trainings for our teams to maintain our service standards with our “Yes I Can” spirit in order to always deliver memorable moments for our Dear Guests, and especially during these first days of opening. Yesterday was the very first one.

It will be a pleasure to meet and welcome you again to Radisson Blu Hotel, Marrakech Carré Eden to try to change your feeling, and more importantly to reach out with your expectations. With this hope, I fully remain at your disposal at fabrice.castellorizios@radissonblu.com

Best regards,

Asma Khouni3 years ago on Google
5/5
Perfect location, extremely friendly and helpful staff. Very clean facility. Can only recommend it
Alexander Muller3 years ago on Google
5/5
the staff is great , the food is amazing , and the location of the hotel is great near the shopping center and the mall , totally worth it !
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Ofir Kapon4 months ago on Google
5/5
Very nice and clean
Response from the owner4 months ago

Dear Ofir,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for writing this positive review, shared also with all our staff and It will be always a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.

Thank you.

Paul Martin3 years ago on Google
5/5
Very expensive drinks but overall a good place, pools a bit weird I felt like a penguin at a zoo with it being an open front and everyone is watching
Enzo demonte3 years ago on Google
1/5
I do not recommend this hotel, very bad service. If you are looking for luxury this is wrong hotel!
Trip typeVacation
Rooms1.0
Service2.0
Location1.0
Kent Harris4 years ago on Google
5/5
Good business hotel - comfortable rooms, great pool, tasty breakfast, twenty minutes walk to the Medina - what's not to like?
bob barco3 years ago on Google
5/5
Hotel is a great place to stay. Great gym, staff is professional and a variety of tasty food!!
Alex Swa3 years ago on Google
3/5
Besides the location, nothing much to write about. Breakfast one of the worst for a five star hotel, Staff don't speak English in Dinning room and don't help. Rooms so so.
Response from the owner2 years ago

Dear Alex Swa,

Thank you very much for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are delighted that you appreciated your experience at Radisson blu Hotel, Marrakech Carré Eden particularly the hotel's location.

Also, we are sorry to read that some of our services have not lived up to your and assure you that your remark was redirected directly to the concerned department for more actions and attention.

We look forward to welcoming you again soon for an even more memorable stay!

Best regards,

Reda Benbrahim4 years ago on Google
5/5
I love the hotel .Nice view .Good location. Pretty good Lilas shop and lounge
Can Erkli4 years ago on Google
5/5
Nice hotel in the heart of the city. Good food, not too big, direct access to lively Marrakech streets.
Peter Vipavc3 years ago on Google
4/5
Good location, level of service average, rooms are big with good bathrooms
Response from the owner3 years ago

Dear Peter,

Thank you so much for your positive comments. We are glad to hear that your stay with us has exceeded your expectations! We are also very happy with your wonderful feedback.

Best,

T
Trip.com Member3 years ago on Trip.com
4.5/5
L’hotel si trova nella parte nuova di Marrakech , ci sono stato alcune volte, l’unica cosa che mi lascia sempre perplesso è ilPersonale alla reception
gk K3 years ago on Google
4/5
Very good hotel in one of the best locations, so much happening here.
Terry Hedgespeth3 years ago on Google
3/5
Weird set up with elevators and bath room in individual rooms are scattered all over the place. Not user friendly at all
Abdulaziz Turki (Aziz)a year ago on Google
5/5
Love it ! They have bicycle 🚲 you can discover old town with it 👍🏽👍🏽
Response from the ownera year ago

Dear Abdulaziz,

Thank you visiting Radisson Blu Hotel, Marrakech Carré Eden and for sharing your delight by this positive review. It is a real pleasure to know that you totally enjoyed your stay and appreciated the bicycle to discover the Medina. With all our teams, we surely will be delighted to have you again among us and deliver vey memorable moments.

Thank you.

Pravakar Kumar9 months ago on Google
1/5
Good location but personally I felt suffocating inside.
Response from the owner9 months ago

Dear Kumar,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this review. We hope that we will have you back among us and serve you, with our usual spirit of “Yes I can!”, and offer you a memorable experience.

Thank you.

Abhishek sharma3 years ago on Google
1/5
Bad hospitality services received from the team....
These guys don't know how to serve.... Stupid attitude... …
Bad hospitality services received from the team....
These guys don't know how to serve.... Stupid attitude...
High prices and almost 0 service.... quantity of drinks and quality of food is also horrible
Response from the owner3 years ago

Sir,

Indeed security and responsible business are in our DNA and that’s for your safety and also for ethical and legal reasons our Night Manager had to refuse you, 3 nights in a row, that you entered in your room with “girls” to say things nicely. Last night, our Night Manager remained very calm facing a drunk person who was insulting and spiting on him. That’s why, with our chief of security, we invited you to leave the hotel and that you apologized before, afraid by our call to police.

Read more
Read less
Goudmani Saida year ago on Google
1/5
A hotel not worthy of anyone's standard
Rooms1.0
Service1.0
Location1.0
Arik Boukara2 years ago on Google
5/5
Great location ,clean rooms with good service
Response from the owner2 years ago

Dear Arik Boukara,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay with us perticularly the hotel location, the rooms and the professionalism of our staff.

We look forward to your next stay.

Cordially,

Hisham Magdy3 years ago on Google
2/5
Good place but bad food and very bad beds. Service is good to be honest.
Response from the owner3 years ago

Dear Hisham,

Thank you for having taken time to express us of your experience among us which is crucial for us and will allow us to improve constantly our service.

We deeply regret your disappointment and hope to get back to your confidence during a next visit.

In the pleasure to welcome you again very soon.

younes HAMMOUDa year ago on Google
5/5
Amaizing location, super friendly staff, and very clean
Response from the ownera year ago

Dear Younes,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay. It is a pleasure to know that you have enjoyed your stay and to share it through this positive feedback. Thank you. We also will be more delighted if you let us have you back in our property to make you live other memorable moments.

Very kind regards.

Lade Ibikunlea year ago on Google
4/5
Super gorgeous. Service is also great!!!
Response from the ownera year ago

Dear Lade,

We are pleased to know that you have been delighted with your stay in Radisson Blu Hotel, Marrakech Carré Eden. We thank you for being one of our dear guests and we are looking forward to welcoming you again and offering you another experience, full of joy and memorable moments.

Very best regards.

Isma Bouzinou3 years ago on Google
5/5
Very nice rooms and service as well as location
Rime Souihel3 years ago on Google
5/5
Gorgeous, ladore the music at the lounge and i love it when the band is there, great quality
Response from the owner2 years ago

Dear Rime Souihel,

Thank you very much for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are delighted that you appreciated your experience at Radisson blu Hotel, Marrakech Carré Eden particularly the Live band's music.

We look forward to welcoming you again soon for an even more memorable stay!

Best regards,

Nawal Lkhala year ago on Google
5/5
Great experience! Super friendly staff.
Response from the ownera year ago

Dear Nawal,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden and for your positive feedback. We are delighted that you have appreciated our property, in particularly the friendliness of our staff with the “Yes I Can” attitude. We will be more pleased to receive you again for your next visit to Marrakech and make you live a new memorable stay.

Very kind regards.

Sou Kaina3 years ago on Google
5/5
The view is goals. High quality hotel, I adored everything about it
Response from the owner3 years ago

Dear Sou Kaina,

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay at the Radisson Blu Hotel Marrakech Carré Eden! I hope your next stay is just around the corner. Looking forward to welcoming you back soon.

Best,

Frank Jaeger Grayfox3 years ago on Google
5/5
Lovely hotel in guiliez. Good breakfast and very classy.
Bilal QAdir2 years ago on Google
5/5
Friendly staff good location clean rooms
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Bilal Qadir,

Thank you for your feedback and for taking the time to write about your experience a Radisson Blu Hotel, Marrakech Carré Eden.

We are delighted to read that our facilities and services met your expectations particularly the professionalism of our staff and their “Yes I Can!” attitude, the excellent location of our hotel, and the rooms.

We look forward to your next stay.

Kindest regards,

J x2 years ago on Google
5/5
Very polite well trained staff. Great decor.
Response from the owner2 years ago

Dear J C,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay especially the profesionalism and the "Yes I CAN!" attitude of our staff, and the decor.

We look forward to your next stay to make it even more memorable.

Kind regards,

mordechi l4 years ago on Google
5/5
It's a very good place special thank for ahmed the night manager he is very kind and helpful and very professional
Mwemezi Kaino3 years ago on Google
5/5
Nice gym, nice food, clean, spacious, excellent support services
Response from the owner2 years ago

Dear Mwemezi Kaino,

Thank you very much for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are delighted that you appreciated your experience at Radisson blu Hotel, Marrakech Carré Eden particularly the gym, the food, the cleanliness of our hotel, and the ewcelent service of our staff.

We look forward to welcoming you again soon for an even more memorable stay!

Best regards,

SA Baig3 years ago on Google
5/5
Very beautiful hotel with luxury and a great atmosphere.
Younes Online6 years ago on Google
5/5
Great modern 5 star Hotel, great staff, amazing location.
Randy Shaw2 years ago on Google
5/5
Great location, the staff are super friendly and supportive
Response from the owner2 years ago

Dear Randy Shaw,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay with us especialy the great location of our hotel and the professionalism of our staff.

We look forward to your next stay.

Cordially,

Simon SCHWALL6 years ago on Google
5/5
Great service by a very friendly and competent team. Central location and beautiful design
calvin Geng3 years ago on Google
5/5
Nice Hotel and good everythin。safe service
Mohsin Khana year ago on Google
4/5
They hold a substantially large deposit for incidentals.
Response from the ownera year ago

Dear Mohsin,

It is a pleasure to learn that you have appreciated your stay in Radisson Blu Hotel, Marrakech Carré Eden. We also apologize for any caused inconvenience while our receptionist took the incidentals deposit. All our staff is fully available, with our usual spirit of “Yes I Can”, to welcome you again and make you enjoy another memorable stay.

Kind regards.

Prince C2 years ago on Google
5/5
Great location and breakfast buffet was something else!
Response from the owner2 years ago

Dear Prince C,

Thank you for your feedback and for taking the time to write about your experience.

We are delighted to read that you enjoyed your overall experience especially the great hotel location and the breakfast buffet.

We look forward to your next stay.

kind regads,

AHMAD ALMUTAIWAEI3 years ago on Google
5/5
Nice Clean hotel with so friendly staff.
Michel morgel2 years ago on Google
5/5
Clean and fresh rooms, plus amazing room service
Response from the owner2 years ago

Dear Michel morgay,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay with us especially the lean and fresh rooms, and the the room service.

We look forward to your next stay.

Kind regards,

Cristiana Félix3 years ago on Google
5/5
Very good Hotel modern, clean and quite!
Khalid FAKHAR (Leo)2 years ago on Google
4/5
In the center of Marrakech... Good for some days if you want to visit the city by walk.
Response from the owner2 years ago

(Translated by Google) Dear Khalid,

Thank you for taking the time to share this positive review regarding your recent visit to the Radisson Blu Hotel, Marrakech Carré Eden.

We are delighted to learn that we were able to meet your expectations during your last stay and that you appreciated our central location.

Hoping to have the pleasure of welcoming you again very soon at the Radisson Blu Hotel, Marrakech Carré Eden to make your next stay even more memorable.

Good for you,

(Original)

Cher Khalid,

Nous vous remercions d’avoir pris le temps de partager ce commentaire positif concernant votre récente visite au Radisson Blu Hotel, Marrakech Carré Eden.

Nous sommes tout à fait ravis d’apprendre que nous avons pu répondre à vos attentes lors de votre dernier séjour et que vous ayez apprécié notre emplacement centra.

En espérant avoir le plaisir de vous accueillir de nouveau très bientôt au Radisson Blu Hotel, Marrakech Carré Eden pour rendre votre prochain séjour encore mémorable.

Bien à vous,

B M3 years ago on Google
5/5
Came here for a drink and watch football, very helpful and friendly staff.
Youssef Khayali2 years ago on Google
5/5
Very quite, perfect place to spend time in as couple.
Response from the owner2 years ago

Dear Youssef Khayali,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay with us.

We look forward to your next stay.

Best regards,

Anna Tkachuk3 years ago on Google
3/5
Dirty plates and cups, they don't have acceptable coffee
Kayo Shinagawa2 years ago on Google
5/5
Room is so big!
Restaurant is good!!
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Shinagawa,

We are happy that you have liked your stay in our hotel, especially the room and Lila Restaurant. We also thank you for this review, which is an encouragement for our trained and willing staff to keep serving with a “Yes I Can!” attitude.

We hope that we will have the opportunity to welcome you again in Radisson Blu Hotel, Marrakech Carré Eden for your next visit to Marrakech.

Kind regards,

adnane snoussi3 years ago on Google
4/5
Nice place good bar to enjoied your time
Response from the owner2 years ago

Dear adnane snoussi,

Thank you for your feedback and for taking the time to write about your experience.

We are delighted to read that you enjoyed your overall stay with us.

We look forward to your next stay.

kind regards,

BORDERLESS PRIORITY.a year ago on Google
5/5
I love this place it's second to NON... It's a place to be...
Response from the ownera year ago

Dear Guest,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden and for sharing this positive review. We will be delighted to have you back among us and serve you, with our usual spirit of “Yes I can!”, and offer you a memorable stay.

Thank you.

Yassine Hamdouch3 years ago on Google
5/5
Top service and quality. Good value for money
Matt Oz4 years ago on Google
1/5
I'm convinced this place made me sick, also the address on Google maps is wrong, so if you're trying to get back using maps you won't :D
Response from the owner4 years ago

Dear Matt,

Thank you for your review. We regret to hear you were disappointed with your stay and apologize for the issue with the address. We value your comments and will use your feedback to improve our guest experience.

Koen Van Tornhaut5 months ago on Google
5/5
Really nice
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

Dear Koen

We are pleased to know that you have been delighted with your stay in Radisson Blu Hotel, Marrakech Carré Eden. All our teams, in our “Yes I can!” spirit of service, are available to welcome you back and make your experience memorable one.

Thank you.

Eder Rugiero4 years ago on Google
5/5
Nice hotel and nice shop with nice moroccan products
Emicky Chirenowall5 years ago on Google
5/5
Top notch service and modern rooms.
Saleh Alamoudi2 years ago on Google
1/5
I booked there, and it was my worst experience ever ,
Response from the owner2 years ago

Dear Mr Alamoudi,

Thank you for sharing with us your impressions. We are really sorry that we could not reach your expectations during your last stay in Radisson Blu Hôtel Marrakech Carré Eden. May you please give us more clarifications and indications about the issues you encountered in order that we react immediately and avoid the happening of such inconvenience. Please reach me on marouane.nifaoui@radissonblu.com. I hope I will have the opportunity to meet you during your future visit to Marrakech and this you can be certain that we’ll deploy all efforts to serve you with our usual spirit of “Yes I Can!” and make you live memorable moments.

Thank you.

Lea Guldberg Sander3 years ago on Google
5/5
Beautiful, great staff, good food
Response from the owner3 years ago

Dear Lea,

Thank you very much for the great review and for choosing the Radisson Blu Hotel Marrakech Carré Eden. I am pleased by how much you have enjoyed your experience with us and I hope it won't be the last.

Best,

the bearded photographer5 months ago on Google
5/5
Highly recommended
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

Dear Guest,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for writing this positive review, shared also with all our staff and It will be always a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.

Thank you.

svg 7775 years ago on Google
5/5
Staff cannot do enough especially Ismail the guest relations manager
Rocky Saman4 years ago on Google
5/5
But no privacy in the bathroom plus no water for washing
Response from the owner4 years ago

Dear Rocky,

We are grateful for the 5 stars review. We hope you enjoyed your stay with us as much as we enjoyed catering to your needs. About the privacy, we also have rooms with closed bathrooms that we can offer you the next time you stay with us. We hope to see soon.

All the best,

C Irnich3 years ago on Google
5/5
Very good place zu stay in Marrakesh.
Response from the owner2 years ago

Dear C Irnich,

Thank you very much for choosing Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are glad to read that you have enjoyed your overall stay with us.

We hope to have the pleasure to welcome you again at Radisson Blu Hotel, Marrakech Carré Eden.

Best regards,

Simo Advice10 months ago on Google
1/5
Bad customer experience 👎
Response from the owner9 months ago

Dear Simo,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this review. We apologize for not having reach out your expectations, which is unusual to our level of service. We hope that we will have the opportunity to welcome you back and this time, we will surely make you live a memorable experience.

Thank you.

Shlomi B2 years ago on Google
4/5
‏great place clean little bit disorganized
Response from the owner2 years ago

Dear Shlomi B,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay at our hotel.

We look forward to your next stay.

Best regards,

vineet gauhar3 years ago on Google
4/5
Excellent location/pricing and facilities
Abdulkarim Al Zaroonia year ago on Google
4/5
Very good location and facility.
Response from the ownera year ago

Dear Abdulkarim,

Thank you for writing this positive review. It is a pleasure to know that you have appreciated your stay in Radisson Blu Hotel Marrakech Carré Eden and to have you as one of our dear guests. You will always be welcome among us hoping to receive you again for another memorable experience.

Best regards

G kahn2 years ago on Google
4/5
Excellent location very good service
Response from the owner2 years ago

Dear Shamim Kaan,

Thank you very much for choosing Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are glad to read that you have enjoyed your overall stay especially the hotel location, and our staff who always prove that “Every Moment Matters”. We are glad that it have filled you with memorable moments while celebrating your partners’ birthday.

We hope to have the pleasure to welcome you again at Radisson Blu Hotel, Marrakech Carré Eden.

Best regards,

mimi badra year ago on Google
5/5
the best 5 stars i gueliz
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

Dear Badr,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this excellent review. We will be delighted to have you back among us and offer you a memorable stay.

Thank you.

Jaouad EZZARHOUNI3 years ago on Google
4/5
Good hotel and great location
Naw S2 years ago on Google
3/5
perfect for weekend ! urban ...next to commodities...
Response from the owner2 years ago

Dear Naw S,

Thank you very much for choosing Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are glad to read that you appreciated the Hotel location.

We hope to have the pleasure to welcome you again at Radisson Blu Hotel, Marrakech Carré Eden.

Best regards,

Nika Kadirova3 years ago on Google
5/5
Good for relex with price you can pay
wayne2 years ago on Google
5/5
Excellent service perfect location
Response from the owner2 years ago

Dear Wayne,

Thank you very much for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are delighted that you appreciated your experience at Radisson blu Hotel, Marrakech Carré Eden particularly the “Yes I Can!” attitude of our staff and the hotel location.

We look forward to welcoming you again soon!

Best regards,

mr Sahota5 years ago on Google
4/5
Great service butt hallway smells
Ismail Berkiaa year ago on Google
5/5
The perfect location, the perfect price
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

Dear Ismail,

We are pleased to know that you have enjoyed your stay in Radisson Blu Hotel, Marrakech Carré Eden and especially appreciated our location and room rates. Thank you! We are looking forward to welcoming you soon for your next visit to Marrakech and make you live very memorable experience.

Best regards.

Abdelghafour Saidi3 years ago on Google
4/5
Maybe the best hotel in the area
Response from the owner2 years ago

Dear Abdelghafour Saidi,

Thank you very much for choosing Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are glad to read that you appreciated the Hotel.

We hope to have the pleasure to welcome you again at Radisson Blu Hotel, Marrakech Carré Eden.

Best regards,

Nassar Alia year ago on Google
5/5
Nice place and clean
Response from the ownera year ago

Dear Ali,

We have read your review with delight and we thank you for this positive share. We will always remain at your disposal in case of need. We invite you to come back to Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live among us other memorable moments.

Thank you.

Uttam Dey3 years ago on Google
5/5
Great place to stay.
Wonderful
Response from the owner7 months ago

Dear Guest,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this positive review. We hope that we will have the opportunity to welcome you back and we will surely make you live a memorable experience.

Thank you.

Erick Arsenault6 months ago on Google
5/5
Love this place
Rooms5.0
Service5.0
Location5.0
Response from the owner6 months ago

Dear Erick,

Thank you for your very positive sharing following your experience at the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to count you among our dear guests and we hope to welcome you back and offer you an experience full of memorable moments.

Thank you.

Samia Ela year ago on Google
5/5
Amazing💕😍
Response from the ownera year ago

Dear Samia,

We are pleased to know that you have enjoyed your experience in Radisson Blu Hotel, Marrakech Carré Eden. Thank you for your delighting comment and we are looking forward to welcoming you soon and offering you among us other memorable moments.

Best regards.

Ramadan Attia3 years ago on Google
5/5
Lobby under renovation during my stay
Dave Koelewijn3 years ago on Google
5/5
Good hotel Nice people
Wayne Davenporta year ago on Google
5/5
Loved it!
Response from the ownera year ago

Dear Wayne,

We have read your review with great delight and we thank you for this positive share. We will always be at your disposal in case of need. We invite you to come back in Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live other memorable moments.

Thank you.

Az-eddine Ben Jouhra10 months ago on Google
5/5
Nice hotel
Response from the owner10 months ago

Dear Az-eddine,

We thank you for your sharing in favor of the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted that your stay has gone well and we look forward to seeing you back with us for another memorable experience.

Thank you.

النفس الطيبةa year ago on Google
1/5
Extremely bad experience
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
Yacin Ryan10 months ago on Google
5/5
Awesome, professional
Response from the owner10 months ago

Dear Yasin,

We have read your review with great delight and we thank you for this positive share. We will always be at your disposal in case of need. We invite you to come back in Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live other memorable moments.

Thank you.

Adnane Chergui Darif4 years ago on Google
5/5
Very nice hotel
abdelhak oldjilalia year ago on Google
1/5
Response from the ownera year ago

Dear Abdelhak,

Thank you for your feedback and for choosing Radisson Blu Hotel, Marrakech Carré Eden. We are extremely sorry for the encountered inconvenience. We kindly ask you to give us more details about your experience and reach us on my email address fabrice.castellorizios@radissonblu.com. We reiterate our apologies and remain fully available for any assistance.

Very kind regards.

Jeff Go&rich4 years ago on Google
5/5
Excellent live band
Taoufik Aboudia3 years ago on Google
5/5
One of the best in the country!
Response from the owner2 years ago

Dear Taoufik Aboudia,

Thank you very much for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are delighted that you appreciated your experience at Radisson blu Hotel, Marrakech Carré Eden and that we were able to meet your expectations.

We look forward to welcoming you again soon for an even more memorable stay!

Best regards,

Wim Van den Bossche4 years ago on Google
5/5
Great hotel.
med achoubie2 years ago on Google
5/5
Top.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear med achoubie,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our overall services.

We look forward to your next stay.

kind regards,

Yvonne Wert3 years ago on Google
5/5
Response from the owner2 years ago

Dear Yvonne Batiz,

Thank you very much for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are delighted that you appreciated your experience at Radisson blu Hotel, Marrakech Carré Eden and that we were able to meet your expectations.

We look forward to welcoming you again soon for an even more memorable stay!

Best regards,

amine aqebli2 years ago on Google
5/5
Response from the owner2 years ago

Dear Mister Amine,

Thank you for your visit to Radisson Blu Hotel, Marrakech Carré Eden. We are honored that you have loved the moments you spent among us and grateful that you took this time to write this positive review.

All our teams will be pleased to receive you again and deliver memorable moments in our Hotel!

Thank you.

4/5
Good builden
zakari ben3 years ago on Google
5/5
Great hotel
Thiago Alves3 years ago on Google
5/5
Very nice place
Sou Sou2 years ago on Google
5/5
Good
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Sou Sou,

Thank you for sharing this positive review. It is a delight to know that you appreciated your stay at Radisson Blu Hotel Marrakech Carré Eden. We fully remain available, hoping to welcome you again in our property for another memorable stay.

Best regards.

mounia aoufoussia year ago on Google
5/5
Great place
Response from the ownera year ago

Dear Mounia,

It is a delight that you have appreciated your stay in Radisson Blu Hotel, Marrakech Carré Eden and we thank you for sharing it through this very positive review. We are looking forward to welcoming you again and offering you joyful and memorable moments.

Very kind regards.

Martine Wyme2 years ago on Google
5/5
Fantastic
Response from the owner2 years ago

Dear Martine,

We are grateful that you took this time to share with us this positive review. It is a delight to know that you have met your expectations concerning your stay in Radisson Blu Hotel Marrakech Carré Eden. Our teams are looking forward to welcoming you again for another memorable stay, always in a “Yes I Can!” spirit. We fully remain available if you have any request.

Thank you.

Aria billa3 years ago on Google
5/5
Response from the owner2 years ago

Dear Areej Vakkali,

Thank you very much for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are delighted that you appreciated your experience at Radisson blu Hotel, Marrakech Carré Eden and that we were able to meet your expectations.

We look forward to welcoming you again soon for an even more memorable stay!

Best regards,

Don Sohaib3 years ago on Google
4/5
Nice hotel
Mohamed Timoulal2 years ago on Google
5/5
Response from the owner2 years ago

Dear Mohamed Timoulal,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our overall services.

We look forward to your next stay.

Amine Amrani2 years ago on Google
5/5
Thx for the upgrade.
Response from the owner2 years ago

Dear amine amrani,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay especialy the offered upgrade.

We look forward to your next stay.

Best regards,

joseph berkowitz3 years ago on Google
5/5
Service at the best
aissam aarabe3 years ago on Google
5/5
Beautiful
oussama elabbassi4 months ago on Google
4/5
Chbarkellah
Trip typeBusiness · Friends
Rooms4.0
Service4.0
Location4.0
Response from the owner4 months ago

(Translated by Google) Dear Osama,

We are delighted to learn that your experience at the Radisson Blu Hotel, Marrakech Carré Eden went perfectly and we thank you very much for this very positive comment. We hope to see you again soon for another memorable experience.

Thanks.

(Original)

Cher Oussama,

Nous apprenons avec enchantement que votre expérience au Radisson Blu Hotel, Marrakech Carré Eden s’est parfaitement déroulée et nous vous remercions vivement pour ce commentaire très positif. Dans l’espoir de vous retrouver à nouveau prochainement pour une nouvelle expérience mémorable.

Merci.

Tema B5 years ago on Google
5/5
Excellent
שחר זגוריa year ago on Google
1/5
Great location
Response from the owner2 years ago

Dear Guest,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay with us especialy the hotel great location.

We look forward to your next stay.

Cordially,

jamaa anegmar3 years ago on Google
5/5
Serge Yvan Mackanga3 years ago on Google
4/5
itzhaka year ago on Google
5/5
nice place
Response from the ownera year ago

Dear Itzhak,

We are pleased to know that you enjoyed your experience in Radisson Blu Hotel, Marrakech Carré Eden. Thank you for your delighting comment and we look forward to welcoming you soon again and offering you among us other memorable moments.

Best regards.

Juan Jose3 years ago on Google
5/5
Chakib Hachimi Idrissi2 years ago on Google
5/5
Nice place 👏👌
Response from the owner2 years ago

Dear Chakib Hachimi Idrissi,

Thank you for your feedback and for taking the time to write about your experience a Radisson Blu Hotel, Marrakech Carré Eden.

We are delighted to read that our facilities and services met your expectations and that you have enjoyed your overall saty with us.

We look forward to your next stay.

Kindest regards,

Majid MOUMNI4 years ago on Google
5/5
Exelent Hôtel
Ecole Racine Plus3 years ago on Google
5/5
Good place
Amer Almokbel2 years ago on Google
4/5
Nice location
Response from the owner2 years ago

Dear Amer Almokbel,

Thank you for your feedback and for taking the time to write about your experience.

We are delighted to read that you enjoyed your overall stay with us especialy the hotel's location.

We look forward to your next stay.

kind regards,

Amine Mohamed Rachid2 years ago on Google
4/5
Perfect location
Response from the owner2 years ago

Dear Amine Mohamed Rachid,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay particularly the great hotel location.

We look forward to your next stay.

Best regards,

Dosunmu oluwatobi3 years ago on Google
5/5
Nice place
MULTIHUB LOGISTICS4 years ago on Google
5/5
Really Cozy...
Søren Falk5 years ago on Google
4/5
Fin service
Temiee Olatinwo5 years ago on Google
5/5
FANTASTIC!!!!!
Łukasz Hajduk2 weeks ago on Google
1/5
Hotel does not deserve 5 stars but was ok. I am very disappointed with the service after stay. I have not received an invoice for the room and I haven't receive any response for my e-mails for 11 days. Additionally, there was incorrect data in the invoice for the bar.
Trip typeBusiness
Rooms3.0
Service3.0
Location4.0
Response from the ownera week ago

Dear Łukasz,

Thank you for your constructive feedback following your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We are extremely sorry that you had to several times to receive your invoice. All our teams and I remain available to assist you and deliver all needed information. For this, you can notify us at marouane.nifaoui@radissonblu.com. We reiterate our sincere apologies and we wish you can grant us with a new opportunity to welcome you back and we will ensure that you will be well served and have positively memorable experience.

Thank you.

AdvisorBM3 months ago on Google
1/5
(Translated by Google) The hotel has a good bar and restaurant, there is a swimming pool, a nice big balcony and a view of everything..... There are far more minuses than pluses... …
(Translated by Google) The hotel has a good bar and restaurant, there is a swimming pool, a nice big balcony and a view of everything..... There are far more minuses than pluses...
Didn't like it!!!
1.When you check in they take a security deposit (no mention of it in the booking conditions) but most importantly the return of the deposit I've been waiting for more than two weeks (an employee assured that the three days maximum) and then got the refund after a long correspondence and swearing...
2. In the suite just the sockets didn't work there was no electricity, the bathroom locks didn't work.
What is strangest with the lights off, the outlets in one of the rooms did not work, there was no electricity.
3. And the best part!!!!
When I was about to leave, (I paid for the hotel parking in advance) I was blocked by parking attendants - beggars and started to demand (just demand, not ask), scaring my children to pay them 50 MAD, of course they were sent to hell, a hotel employee came out and talked to them about something...(maybe they work together). Finally, when I started to call the police, the same hotel employee said something to these jacks and they left. .....
This is not a Radisson hotel, the Radisson Blu Marrakech is an embarrassment to the Radisson hotel chain and the entire Radisson hotel group!!!!
The hotel has a good bar and restaurant, a swimming pool, a nice big balcony and a view of everything..... There are many more minuses than pluses...
Did not like -
1. When checking in, they take a security deposit (there is not a word about the court in the conditions on booking), but most importantly, I waited more than two weeks for the return of the deposit (the employee assured me that it was three days maximum) and then I received a refund after a long correspondence and swearing ...
2. In the suite, the sockets simply did not work, there was no electricity, the locks in the bathroom did not work.
The strangest thing was that when the lights were off, the sockets in one of the rooms did not work, there was no electricity.
3. And the most interesting !!!!
When I was about to leave, (I paid for the hotel parking in advance) the parking attendants blocked my way - beggars and began to demand (namely demand and not ask) scaring my children so that I pay them 50 MAD, of course they were sent to hell, the hotel employee came out and talked about something with them ... (maybe they work together). In the end, when I already started calling the police, the same hotel employee said something to these parking attendants, and they left. ....
This is not a Radisson hotel, the Radisson Blu Marrakech is a shame for the Radisson hotel chain and the entire Radisson hotel group.
(Original)
The hotel has a good bar and restaurant, there is a swimming pool, a nice big balcony and a view of everything..... There are far more minuses than pluses...
Didn't like it !!!
1.When you check in they take a security deposit (no mention of it in the booking conditions) but most importantly the return of the deposit I've been waiting for more than two weeks (an employee assured that the three days maximum) and then got the refund after a long correspondence and swearing...
2. In the suite just the sockets didn't work there was no electricity, the bathroom locks didn't work.
What is strangest with the lights off, the outlets in one of the rooms did not work, there was no electricity.
3. And the best part !!!!
When I was about to leave, (I paid for the hotel parking in advance) I was blocked by parking attendants - beggars and started to demand (just demand, not ask), scaring my children to pay them 50 MAD, of course they were sent to hell, a hotel employee came out and talked to them about something...(maybe they work together). Finally, when I started to call the police, the same hotel employee said something to these valets and they left. .....
This is not a Radisson hotel, the Radisson Blu Marrakech is an embarrassment to the Radisson hotel chain and the entire Radisson hotel group!!!!
В отеле есть хороший бар и ресторан, есть бассейн, хороший большой балкон и вид на все..... Минусов гораздо больше, чем плюсов...
Не понравилось -
1.При заселении они берут гарантийный депозит (о кортом нет ни слова в условиях на booking) но самое главное возврата депозита я ждал больше двух недель (сотрудник уверял что три дня максимум) и то получил возврат после долгой переписки и ругани…
2.В люксе просто розетки не работали не было электричества, замки в ванной не работали.
Что самое странное при выключенном свете, розетки в одной из комнат не работали, электричества не было.
3. И самое интересное !!!!
Когда я собирался уезжать, (я оплатил парковку отеля заранее) мне перегородили дорогу парковщики - попрошайки и стали требовать (именно требовать а не просить) напугав моих детей, чтоб я заплатил им 50 MAD, конечно же они были посланы куда подальше, Вышел сотрудник отеля и о чем-то с ними разговаривал...(может они вместе работают). В конце концов, когда я уже начал звонить в полицию, тот же сотрудник отеля что-то сказал этим парковщикам, и они ушли. ....
Это не отель сети отелей Radisson, отель Radisson Blu Marrakech - это позор для сети отелей Radisson и всей группы отелей Radisson.
Trip typeVacation · Family
Rooms3.0
Service1.0
Location1.0
Response from the owner3 months ago

Dear Sir,

Many thanks for your feedback. I am very sorry about what happened to you during your recent short stay and in particular I have been very concerned about the issue you met in the parking and I asked for a full investigation. As you imagine, we have plenty of cameras in our CCTV system and we found out what happened precisely.

Being a guest of the hotel, a free ticket to exit the parking with your car should have been taken at our front desk with our security staff member.

As you certainly did not get this info, you paid your parking and when you left, a parking agent from the mall (not from the hotel, the parking is not managed by Radisson Blu, we just have an agreement) asked you this money. It is absolutely forbidden and totally unacceptable and please accept my deep apologies for this wrongdoing. We have informed our partner from the parking mall and they are taking the necessary sanctions regarding those concerned persons.

Regarding security deposit for your room, it is the very common process and it is mentioned on booking.com condition. It is just a deposit to guarantee your night till the payment. It is a normal procedure.

Very sorry again about this parking issue especially if your children were assisting to this scene. Be ensured that we will do our upmost to avoid this kind of issue again. Our main goal is that our guests feel in total safety and live memorable positive experiences in our “Yes I Can !” spirit.

I personally remain at your disposal.

Kind regards,

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Carol3 months ago on Google
5/5
(Translated by Google) We stayed July 10-July 14. We had a good time the prenium room was very spacious and very well laid out and well equipped. The staff always at your service breakfast is complete. At the swimming pool the staff is very …
(Translated by Google) We stayed July 10-July 14. We had a good time the prenium room was very spacious and very well laid out and well equipped. The staff always at your service breakfast is complete. At the swimming pool the staff is very helpful We would like to thank them, and special attention to Kamel who welcomed us from the first day and a big thank you for his kindness and the attention he gave us. We would like to thank the management who changed our room in the 1/2 hour that followed following a problem on our balcony following the storm.
Thank you for their professionalism and responsiveness.
I recommend 100 percent we will come back.
(Original)
Nous avons séjourné du 10 juillet au 14 juillet. Nous avons passé un agréable moment la chambre prenium était très spacieuse et très bien agencé et bien équipée. Le personnel toujours à votre écoute le petit déjeuner est complet. A la piscine le personnel est très serviable Nous tenons à les remercier,et une attention particulière à kamel qui nous à accueilli dès le premier jour et un grand merci pour sa gentillesse et l'attention qu'il nous a porté. Nous tenons à remercier la direction qui nous a changé de chambre dans la 1/2h qui suivait suite à problème sur notre balcon suite à la tempête.
Merci pour leur professionnalisme et leur réactivité.
Je recommande à 100 pourcent nous y reviendrons.
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
Response from the owner3 months ago

(Translated by Google) Dear Carol,

We are delighted to learn that your stay at the Radisson Blu Hotel, Marrakech Carré Eden went well and that you particularly appreciated the room, the swimming pool as well as our staff, always available and attentive with our spirit of service " Yes I Can!". Thank you very much for your recommendations for our establishment. The entire hotel team will be delighted to welcome you again to offer you a new memorable experience.

Thanks.

(Original)

Chère Carole,

Nous apprenons avec enchantement que votre séjour au Radisson Blu Hotel, Marrakech Carré Eden s’est bien déroulé et que vous avez apprécié tout particulièrement la chambre, la piscine ainsi que notre personnel, toujours disponible et à l'écoute avec notre esprit de service "Yes I Can!". Nous vous remercions vivement pour vos recommandations en faveur de notre établissement. Toute l’équipe de l’hôtel sera ravie de vous recevoir de nouveau pour vous offrir une nouvelle expérience mémorable.

Merci.

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Sabrina SOUMARE3 months ago on Google
5/5
(Translated by Google) Perfect for a vacation. We stayed there for 1 week. The staff is available and attentive. The maids are responsive and orderly. Housekeeping is done to perfection every day. All the staff are top notch. The breakfast …
(Translated by Google) Perfect for a vacation. We stayed there for 1 week. The staff is available and attentive. The maids are responsive and orderly. Housekeeping is done to perfection every day. All the staff are top notch. The breakfast is varied and of good quality. Everything is available and always very clean. I enjoyed myself every morning.
The only downside is that, for me, the hotel is not really made for children. There is only one swimming pool (1m40 deep). Although there is a kid's club with a few games, there is no animation or animators, and during my week, the club was closed almost all week.
Despite this small inconvenience, everything was perfect! Thank you all for your dedication. We will come back with pleasure but most certainly without children.
(Original)
Parfait pour des vacances. Nous y avons séjourné 1 semaine. Le personnel est disponible et à l’écoute. Les femmes de chambres sont réactives et ordonnées. Le ménage est fait chaque jour à la perfection. Tout le personnel est au top. Le petit déjeuné est varié et de bonne qualité. Tout est à disposition et toujours très propre. Je me suis régalée chaque matin.
Le seul petit bémol est que, pour ma part, l’hôtel n’est pas vraiment fait pour les enfants.il n’y a qu’une piscine (1m40 de profondeur). Bien qu’il y ai un club kid avec quelques jeux, il n’y a pas d’animation ni d’animateurs(trices), et durant ma semaine, le club était fermé quasi toute la semaine.
Malgré ce petit désagrément, tout était parfait! Merci à tous pour votre dévouement. Nous y reviendrons avec plaisir mais très certainement sans enfants.
Trip typeVacation · Family
Rooms4.0
Service5.0
Location5.0
Response from the owner3 months ago

(Translated by Google) Dear Sabrina,

Thank you for your visit to Radisson Blu Hotel, Marrakech Carré Eden as well as for your sharing. We are delighted that you appreciated the cleanliness of the room, the variety of the breakfast, and the quality of the services offered by our staff. We are sorry that our establishment did not meet your expectations despite all the facilities for families that we receive in large numbers. We hope to have the pleasure of welcoming you again and we will, this time, make you live a positively memorable experience.

Good for you.

(Original)

Chère Sabrina,

Merci pour votre visite au Radisson Blu Hotel, Marrakech Carré Eden ainsi que pour votre partage. Nous sommes ravis que vous ayez apprécié la propreté de la chambre, la variété du petit dejeuner, et la qualité des services offerts par notre staff. Nous sommes désolés que notre établissement n’ait pas été convenu à vos attentes malgré tous les aménagements pour les familles que nous recevons en grand nombre. Nous espérons avoir le plaisir de vous accueillir à nouveau et nous saurons, cette fois-ci, vous faire vivre une expérience positivement mémorable.

Bien à vous.

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Amel Bouabid2 months ago on Google
4/5
(Translated by Google) First of all, a big thank you to the whole team of this hotel, more particularly to the manager who did not fail to greet us every day and to give time to our children. Thanks to younes at breakfast for asking about …
(Translated by Google) First of all, a big thank you to the whole team of this hotel, more particularly to the manager who did not fail to greet us every day and to give time to our children. Thanks to younes at breakfast for asking about us and asking if everything was ok!!
I recommend this hotel 100% for families, the suite is very nice. Small flat on the breakfast which was the same every day... after 7 days how to tell you that we expect a little change. Swimming pool very good but a little small which is a shame but that does not detract from the fact that we had a good day! The location of the hotel is really nice, small shopping center right next to it which is not negligible when you have children.. we will come back next year hoping to find this great team which represents our beautiful country Morocco well ..
(Original)
Tout d'abord un grand merci à toute l'équipe de cet hôtel, plus particulièrement au responsable qui n'a pas manqué de nous saluer tous les jours et d'accorder du temps à nos enfants. Merci à younes au petit déjeuner pour demander à près nous et savoir si tout se passait bien !!
Je recommande cet hôtel à 100% pour les familles , la suite est très appréciable. Petit bemol sur le petit déjeuner qui était tous les jours le même.. au bout de 7 jours comment vous dire qu'on attend un peu de changement. Piscine très bien mais un peu petite ce qui est dommage mais cela n'enlève en rien le fait qu'on a passé une bonne journée ! La situation de l'hôtel est vraiment sympa, petit centre commercial juste à côté ce qui n'est pas négligeable quand on a des enfants.. nous reviendrons l'année prochaine en espérant retrouver cette équipe géniale qui représente bien notre beau pays le maroc ..
Trip typeVacation
Rooms4.0
Service4.0
Location5.0
Response from the owner2 months ago

(Translated by Google) Dear Amel,

We are delighted to learn that your experience at the Radisson Blu Hotel, Marrakech Carré Eden went perfectly and we thank you very much for this very positive comment recommending our establishment. We have passed on your message of thanks to all our teams, who in turn hope to meet you again for your next vacation to make you live a new memorable experience.

Thank you so much.

(Original)

Chère Amel,

Nous apprenons avec enchantement que votre expérience au Radisson Blu Hotel, Marrakech Carré Eden s’est parfaitement déroulée et nous vous remercions vivement pour ce commentaire très positif et recommandant notre établissement. Nous avons bien passé votre message de remerciements à toutes nos équipes, qui à leur tour espèrent vous retrouver de nouveau pour vos prochaines vacances pour vous faire vivre une nouvelle expérience mémorable.

Merci infiniment.

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Séverine Severinea week ago on Google
5/5
(Translated by Google) Excellent family stay. Everything was perfect. Welcome, cleanliness, quality, everything is at the top. A big thank you to Hicham the pool supervisor who is just incredibly caring. …
(Translated by Google) Excellent family stay. Everything was perfect. Welcome, cleanliness, quality, everything is at the top. A big thank you to Hicham the pool supervisor who is just incredibly caring.
(Original)
Excellent séjour en famille. Tout était parfait. Accueil, propreté, qualité, tout est au top. Un grand merci à Hicham le superviseur de la piscine qui est juste incroyablement bienveillant.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera week ago

(Translated by Google) Dear Severine,

We are delighted that you were satisfied with your stay at the Radisson Blu Hotel, Marrakech Carré Eden and that you appreciated the cleanliness in our establishment, the welcome and the quality of the service. Hicham with all our teams, are delighted to count you among our dear customers in the hope of welcoming you again for a new experience full of memorable moments.

Thanks.

(Original)

Chère Séverine,

Nous sommes enchantés que vous ayez été satisfaits de votre séjour au Radisson Blu Hotel, Marrakech Carré Eden et que vous ayez apprécié la propreté dans notre établissement, l'accueil ainsi que la qualité du service. Hicham avec toutes nos équipes, sont ravies de vous compter parmi notre chère clientèle dans l’espoir de vous recevoir de nouveau pour une nouvelle expérience pleine de moments mémorables.

Merci.

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خالد محمد المطيري3 months ago on Google
4/5
(Translated by Google) Attitudes and observations, God is a witness to what he said: …
(Translated by Google) Attitudes and observations, God is a witness to what he said:
The lights in the bathroom and shower were off
Bodegaardé secured the lobby. Every time I went up or down, they looked at me with focus, they made me feel like I was a criminal 😂 and they are investigations
The reception when paying does not accept cash, ask for a visa card and take a deposit, even though the minibar is empty and has not been returned for 12 days.
The café sat for half an hour, no one crossed me 🤣
I got pregnant and went to Starbucks and the spirit was athletic
An experience that will not be repeated.
The location is very good
(Original)
المواقف والملاحضات والله على مااقوله شهيد :
اضاءة دورة المياه الدش كانت معطله
امن بوديغارديه اللوبي كل ماصعدت او نزلت عينهم علي مع التركيز حسسوني اني مجرم 😂 وهم مباحث
الريسبشين عند الدفع لايقبل الكاش ويطلب كارت الفيزا وياخذ تأمين مع ان الميني بار فاضي ولم يتم استرجاعه من ١٢ يوم .
المقهي جلست نص ساعه محدش عبرني 🤣 كأني اشحت
وحملت حالي ورحت ستار بكس والروح رياضيه
تجربه لن تتكرر.
الموقع ممتاز جدا
Rooms3.0
Service3.0
Location5.0
Response from the owner3 months ago

(Translated by Google) Dear Khaled ,

Thank you for your positive review after your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We are sorry that the service provided did not meet your expectations. We have taken note of all your comments and apologize for them. I hope to see you soon among us to make you have a completely new, positive and unforgettable stay.

Thanks.

(Original)

عزيزي خالد ،

نشكرك على مشاركتك الإيجابية بعد إقامتك في فندق راديسون بلو ، مراكش كاريه عدن. نأسف لأن الخدمة المقدمة لا تلبي توقعاتك. لقد أحطنا علما بكل ملاحظاتكم ونعتذر عنها. آمل أن أراك قريبًا بيننا لنجعلك تقضي إقامة جديدة تمامًا وإيجابية لا تنسى.

شكرًا.

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mouns bam2 months ago on Google
5/5
(Translated by Google) I have just spent 10 days in this hotel where I was pleasantly surprised by a welcome at the top of the top
I am Moroccan and I have done hotels in my country of origin but this one is …
(Translated by Google) I have just spent 10 days in this hotel where I was pleasantly surprised by a welcome at the top of the top
I am Moroccan and I have done hotels in my country of origin but this one is exceptional especially the service they were all without exception of great kindness, well located, very clean special mention big thank you to Younes du night shift room service which was very careful, Kamel from the evening reception. The whole breakfast team, cleaning agent! Big thank you I will come back soon.Mounia
(Original)
Je viens de passer 10 jours dans cet hôtel où j’étais agréablement surprise par un accueil au top du top
Je suis marocaine et j’en ai fait des hôtels dans mon pays d’origine mais celui là il es exceptionnel surtout le service ils étaient tous sans exception d’une grande gentillesse, bien situé, très propre mention spéciale grand merci à Younes du night shift room service qui été au petit soin , Kamel de la réception du soir . Toute l’équipe du petit dej ,agent de propreté ! Grand merci je reviendrais prochainement.Mounia
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 months ago

(Translated by Google) Dear Mounia,

We are very pleased to count you among our dear customers at the Radisson Blu Hotel, Marrakech Carré Eden. We also thank you for this excellent sharing. Younes, Kamal and all our teams will always be happy to serve you, in our spirit “Yes I Can! », and will be fully available to you to offer you memorable moments.

Thanks.

(Original)

Chère Mounia,

Nous sommes très enchantés de vous compter parmi nos chers clients au Radisson Blu Hotel, Marrakech Carré Eden. Nous vous remercions aussi pour cet excellent partage. Younes, Kamal et toutes nos équipes seront toujours heureuses de vous servir, dans notre esprit «Yes I Can ! », et vous seront entièrement disponibles pour vous offrir des moments mémorables.

Merci.

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ניסן סאסיa week ago on Google
1/5
(Translated by Google) No lighting at night
The distance to the rooms is far
The lobby floor above the entrance has to go through two elevators to reach the …
(Translated by Google) No lighting at night
The distance to the rooms is far
The lobby floor above the entrance has to go through two elevators to reach the floor.
Breakfast not clean
Room not like in the pictures
Bad service at reception.
(Original)
אין תאורה בלילה
המרחק לחדרים רחוק
הלובי קומה מעל הכניסה צריך לעבור שתי מעליות בכדי להגיע לקומה.
ארוחת בוקר לא נקי
חדר לא כמו בתמונות
שרות גרוע בקבלה.
Trip typeVacation
Rooms2.0
Service1.0
Location1.0
Response from the ownera day ago

Dear Guest,

We thank you for your choice of the Radisson Blu Hotel, Marrakech Carré Eden as well as for this constructive feedback. We sincerely apologize for all faced issues, having taken into consideration all your remarks. All our staff remain fully available to respond favorably to your requests. We reiterate our apologies and would like to invite you to return among us, to serve you, always in our “Yes I Can!” spirit, and provide you with a positively memorable experience.

Very best regards.

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juju draikey j.d3 months ago on Google
2/5
(Translated by Google) READ UNTIL THE END
For having done the Radisson blue Eden in Dakar on Diamandio and the one near Blaise Diagne airport, we can say that yours is of a lamentable level. To you Mr …
(Translated by Google) READ UNTIL THE END
For having done the Radisson blue Eden in Dakar on Diamandio and the one near Blaise Diagne airport, we can say that yours is of a lamentable level. To you Mr Director Mr Fabrice from Monday July 25th to Saturday July 30th, many things have happened. We had to deal with Miss Sara from France on the phone we ask to take an extra room in view of our arrival on Sunday at 1 a.m. cost of the room 174.20e trreeees exactly, + the reservation of the airport shuttle in the hotel. Booking had contacted the establishment for the reservation of the room we were in copy, so proof. The shuttle well present, arrival at the hotel we had to do Younes and not welcomed because Mr does not know how to welcome customers, from there the problems begin, Mr Younes informs us that no reservations have been made for that night that he was pad aware of our arrival ok....so the shuttle came to pick up who??? and asks us to pay 250e in the first time, followed by a souk-type commercial gesture "I go down to 200e" because my colleague Sara was wrong when she told us that it was 174.20e. We looked at a reservation on Booking at 1:30 a.m. and we found it cheaper, so we asked Dear Younes if we made the reservation so late, would he have the answer, he replied "in just 5 minutes I would see it in our files "I insisted before validating it confirmed to me with certainty, so we validated. The 5 minutes are over in 5 hours. Mr Younes very unpleasant towards us absolutely wanted cash (a wise person understands that it is cash that he wants). Mr Younes came out of the office saying "I had the director therefore you Mr Fabrice from the establishment and asks you to leave the establishment" he asked the reception to take our suitcases out of the establishment, which they did obviously done. In the meantime he called the police who intervened (who proved us right) and explained to us that a bank IMPRESSION was needed, which Mr Younes did not tell us... the security manager Mr Ahmed who was a SUGAR and very professional who intervened at the same time as the police. The next day we were received by Mr Ahmed and the reception manager (I forgot his name but very very professional) the situation was resolved and Sara and Younes' attitude was excused. The image they wanted to give us was unfortunately not convincing because every week we were looked at by all the employees of this establishment as if the problem had been heard in all the establishment, mr Younes, no hello from him. A waiter who snatches the tickets because there are no tips, really I do not recommend you. The nikel room! Top concerts! And 1 server (tall, black hair with a large white wick) who welcomed us beautifully. The swimming pool ? A horror !
Dear Mr. Fabrice, we are French of Moroccan and Senegalese origin, we know the "schemes" you have a lot of cleaning to do.
Do not delete my comment I kept it in copy, our generation "thirties" attach a lot of importance to the opinions left on google. Your Radisson is just disappointing, moreover your employees sell off the prices such at the Souk! You really don't deserve a 5 star THANK YOU TO AHMED, OUMAIMA, BASMA THE MANAGER, THE WAITER and the cleaners.
(Original)
A LIRE JUSQU'A LA FIN
Pour avoir fair le Radisson blue Eden a Dakar sur Diamandio et celui près de l aeroport du Blaise Diagne, ont peux dire que le votre est d'un niveau lamentable. A vous Mr le Directeur Mr Fabrice du lundi 25 juillet au samedi 30 juillet, bien des choses ce sont passer. Nous avons eu a faire a Mlle Sara depuis la france au téléphone nous demandons de prendre une chambre en plus au vu de notre arrivée le dimanche a 1h du matin coût de la chambre 174.20e trreeees exactement, + la réservation de la navette de l aéroport a l hôtel. Booking avait contacté l établissement pour la reservation de la chambre nous etions en copie, donc une preuve. La navette bien présente, arrivée a l hôtel nous avons eu a faire Younes et non accueilli car Mr ne sais pas accueillir les clients, de la commence les problèmes, Mr Younes nous fait part qu'aucune reservation n'a été faites pour cette nuit là qu'il était pad au courant de notre arrivée ok....donc la navette venait chercher qui ??? et nous demande de payer 250e en 1er temps, suivis d'un geste commercial type souk " aller je descends a 200e " car ma collègue Sara s'est trompée lorsqu'elle nous a dit que c etait 174.20e. Nous avons regardez une réservation sur Booking a 1h30 du matin et nous avons trouver moins cher, nous avons donc demander a ce Cher Younes si nous fesont la réservation aussi tard, aurait-il la reponse il nous a repondu " en 5 minute a peine je le verrais dans nos fichier " jai insisté avant de validé il m'a confirmé avec certitude, nous avons donc validé. Les 5 min ce sont fini en 5h de temps. Mr Younes très désagréable envers nous voulais absolument du cash ( une personne sencé comprends que c est du cash qu il veux ). Mr Younes est sorti du bureau en disant " j'ai eu le directeur donc vous Mr Fabrice de l établissement et vous demande de sortir de l'établissement " il a demander a la réception de sortir nos valises de l établissement ce qu ils ont bien évidemment fait. Entre temps il a appler la police qui sont intervenu ( qui nous ont donner raison) et nous ont expliquer qu il faillait une EMPREINTE bancaire ce que Mr Younes ne nous a pas dit... le responsable de secrurité Mr Ahmed qui etait un SUCRE et tres professionnel qui est intervenu en même temps que la police. Le lendemain nous avons été reçu par Mr Ahmed et la responsable de l accueil ( j'ai oublié son nom mais tres tres pro ) la situation a été reglé et ce sont escusée de l attitude de Sara et de Younes. L'image qu ils ont voulu nous donner a malheureusement pas été convainquante car toutes la semaines nous avons été regardez par tous les employez de cette établissement comme ci le problème avait été ebruitée dans tous l établissement, mr Younes, aucun bonjour de sa part. Un serveur qui arrache les billets parce qu il y a pas de pourboires, vraiment je ne vous recommande pas. La chambre nikel ! Les concert top ! Et 1 serveur ( grand, cheveux noir grande meche blanche ) qui nous accueillai magnifiquement bien. La piscine ? Une horreur !
Cher Mr Fabrice, nous sommes Français d'origine Marocaine et Sénégalaise nous connaissons les " combines " vous avez un sacré ménage a faire.
Ne supprimez pas mon commentaire je l ai garder en copie, notre génération " trentenaires " attachons beaucoups d'importance sur les avis laisser sur google. Votre Radisson est juste decevant,de plus vos employer brade les prix tel au Souk! Vous ne meritez vraiment pas un 5 étoiles MERCI A AHMED, OUMAIMA, BASMA LA RESPONSABLE, LE SERVEUR et les femmes de ménage.
Trip typeVacation
Rooms5.0
Service1.0
Location2.0
Response from the owner2 months ago

(Translated by Google) Dear Madam,

Thank you for your recent stay at the Radisson Blu Hotel Marrakech.

We have received your comments and since then, as you know, we have been able to discuss your feelings widely.

First of all, to confirm to you that there was, of course, no desire to extract any sum from you, just an application of our usual procedures. If no credit card is provided as a guarantee, the room can and must be paid for in cash to access it. In the same way, I understood that you had arrived, with many a priori, in the country of origin of your husband but as I was able to write to you, it is regrettable to stop at these clichés, at least in our hotel where we make absolutely no discrimination.

No doubt, in terms of form, we could have done better the night of arrival (check-in takes place at 3:00 p.m. in our hotels, not at 1:00 a.m.) and that is why several of my managers, including Ahmed, my security director (whom you seem to like like candy) and my reception manager saw you immediately the day after your arrival to re-explain our reception procedures.

I myself have exchanged many times with you and you said that the incident was forgotten because the vast majority of the team who in your words treated you like their own children. In any case, we will be delighted to welcome you again with the 3 of yours, as I was able to offer you. You will appreciate, I hope this time, our “Yes I Can!” spirit. and the legendary Moroccan hospitality and generosity.

Good for you,

Fabrice Castellorizios

General director

(Original)

Chère Madame,

Nous vous remercions pour votre séjour passé récemment au sein du Radisson Blu Hotel Marrakech.

Nous avons bien reçu vos commentaires et depuis, comme vous le savez, nous avons pu largement échanger à propos de votre ressenti.

Tout d’abord, pour vous confirmer qu’il n’y avait eu, bien entendu, aucune volonté de vous soutirer quelque somme que ce soit, juste une application de nos procédures habituelles. Si pas de remise de carte bleue en garantie, c’est effectivement en espèce que la chambre peut et doit être réglée pour y accéder. De la même manière, j’ai bien compris que vous étiez arrivés, avec de nombreux à priori, dans le pays d’origine de votre mari mais comme j’ai pu vous l’écrire, il est regrettable de s’arrêter à ces clichés, en tout cas dans notre hôtel où nous ne faisons absolument aucune discrimination.

Sans doute, au niveau de la forme, nous aurions pu faire mieux la nuit de l’arrivée (le check in a lieu à 15h00 dans nos hôtels, pas à 1h00 du matin) et c’est pour cela que plusieurs de mes managers dont Ahmed, mon directeur sécurité (que vous semblez apprécier comme un bonbon) et ma responsable réception vous ont vu immédiatement le lendemain de votre arrivée pour vous réexpliquer nos procédures d’accueil.

J’ai moi-même échangé à maintes reprises avec vous et vous disiez que l’incident était oublié du fait de la grande majorité de l’équipe qui selon vos termes vous traitait comme leurs propres enfants. Nous serons en tout cas ravis de vous recevoir à nouveau avec les 3 vôtres, comme j’ai pu vous le proposer. Vous apprécierez, j’espère cette fois-ci, notre esprit « Yes I Can ! » et la légendaire hospitalité et générosité marocaine.

Bien à vous,

Fabrice Castellorizios

Directeur Général

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L3 weeks ago on Google
4/5
(Translated by Google) Hotel very well located, have can move on foot. Good breakfast. Elevator problem. (You have to take 2 different elevators, to go up or down). Bathroom not practical. …
(Translated by Google) Hotel very well located, have can move on foot. Good breakfast. Elevator problem. (You have to take 2 different elevators, to go up or down). Bathroom not practical.
(Original)
Hotel très bien situé, ont peut se déplacer à pied.bon petit déjeuner. Problème d ascenseur. (Il faut prendre 2 ascenseur différent, pour monté ou descendre ) .SDB pas pratique.
Rooms4.0
Service3.0
Location4.0
Response from the owner3 weeks ago

(Translated by Google) Dear Madam, Dear Sir,

Thank you for your very positive sharing following your experience at the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to count you among our valued customers and we hope to welcome you back among us and offer you an experience full of memorable moments.

Good for you.

(Original)

Chère Madame, Cher Monsieur,

Merci pour votre partage très positif suite à votre expérience au Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes ravis de vous compter parmi nos chers clients et nous espérons vous accueillir de nouveau parmi nous et vous offrir une expérience pleine de moments mémorables.

Bien à vous.

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Mina Ezzouinea month ago on Google
3/5
(Translated by Google) We only had a drink there. The place is great. A beautiful outdoor terrace at the foot of the swimming pool.
Cozy living room with large armchair. …
(Translated by Google) We only had a drink there. The place is great. A beautiful outdoor terrace at the foot of the swimming pool.
Cozy living room with large armchair.
Only downside, the organization in the room was a bit disjointed.
(Original)
Nous n y avons pris qu un verre.l endoit est super .une belle terrasse extérieure au pied de la piscine.
Salon cosy avec large fauteuil.
Seul bémol, l organisation en salle etait un peu décousu.
Trip typeVacation
Location5.0
Response from the owner3 weeks ago

(Translated by Google) Dear Mina,

Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for sharing these positive and constructive comments with us. We apologize for the inconvenience and your comment has been taken into consideration. Our teams are at your service, always in our “Yes I Can!” spirit. » Hoping to see you again for your next visit to Marrakech and make you live a new positive and memorable experience.

Sincerely.

(Original)

Chère Mina,

Nous vous remercions d'avoir choisi le Radisson Blu Hotel, Marrakech Carré Eden et d'avoir partagé avec nous ces commentaires positifs et constructifs. Nous sommes désolés pour le désagrément ressenti et votre remarque est bien prise en considération. Nos équipes sont à votre écoute, toujours dans notre esprit « Yes I Can ! » en espérant vous revoir de nouveau pour votre prochaine visite à Marrakech et vous faire vivre une nouvelle expérience positive et mémorable.

Très Cordialement.

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Soon Bel2 months ago on Google
4/5
(Translated by Google) excellent location in gueliz
impeccable service as dhab
a big thank you to faicel for his smile and his availability to all requests. …
(Translated by Google) excellent location in gueliz
impeccable service as dhab
a big thank you to faicel for his smile and his availability to all requests. thank you for the chocolate shakes of my daughters every pti dej
small flat the music is loud in the morning at the pri dej to see again
but overall perfect
(Original)
excellente emplacement à gueliz
service impeccable comme dhab
un grand merci à faicel pour son sourire et sa disponibilité à toutes demande. merci pour les chocolats frappés de mes filles chaque pti dej
petit bémol la musique a fond des le matin au pri dej à revoir
mais dans l ensemble parfait
Trip typeBusiness · Family
Rooms4.0
Service5.0
Location5.0
Response from the owner2 months ago

(Translated by Google) Dear Madam,

Thank you for your positive sharing following your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to count you among our dear customers and delighted that you have generally appreciated our establishment as well as our teams. Your comment has been taken into account to make the necessary adjustments. We all hope to welcome you back among us and offer you an experience full of memorable moments.

Good for you.

(Original)

Chère Madame,

Merci pour votre partage positif suite à votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes ravis de vous compter parmi nos chers clients et ravis que vous ayez globalement appréciée notre établissement ainsi que nos équipes. Votre remarque est bien retenue pour apporter les ajustements nécessaires. Nous espérons tous vous accueillir de nouveau parmi nous et vous offrir une expérience pleine de moments mémorables.

Bien à vous.

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Mohamed El Asria week ago on Google
5/5
(Translated by Google) Very good stay me and my little family this is our second in this hotel superb team thank you see you soon …
(Translated by Google) Very good stay me and my little family this is our second in this hotel superb team thank you see you soon
(Original)
Très bon séjour moi et ma petite famille c’est notre deuxième dans cet hôtel superbe équipe merci à bientôt
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
Response from the ownera week ago

(Translated by Google) Dear Mohammad,

Thank you for your positive sharing following your experience at the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to count you among our valued customers and we hope to welcome you back among us and offer you an experience full of memorable moments.

Good for you.

(Original)

Cher Mohamed,

Merci pour votre partage positif suite à votre expérience au Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes ravis de vous compter parmi nos chers clients et nous espérons vous accueillir de nouveau parmi nous et vous offrir une expérience pleine de moments mémorables.

Bien à vous.

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David Azuelos3 months ago on Google
2/5
(Translated by Google) Catering within the chaotic hotel!
Room Service never answers the phone from 9 p.m., more than 12 attempts to reach them, nothing to do! …
(Translated by Google) Catering within the chaotic hotel!
Room Service never answers the phone from 9 p.m., more than 12 attempts to reach them, nothing to do!
I call the reception telling him the room number, he no longer answers...
I'm disappointed…
(Original)
Restauration au sein de l’hôtel chaotique !
Le Room Service ne répond jamais au téléphone à partir de 21h, plus de 12 tentatives suivi pour les joindre rien à faire !
J’appelle la réception en lui annonçant le numéro de chambre, il ne répondait plus…
Je suis déçu…
Response from the owner3 months ago

(Translated by Google) Dear David,

Thank you for your constructive feedback following your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We are sincerely sorry that you were not fully satisfied with your experience in relation to these very unusual inconveniences. We apologize for this. Also, we will be delighted to welcome you back among us and will ensure that you are, this time, perfectly settled for a positively memorable experience.

Good for you

(Original)

Cher David,

Nous vous remercions pour votre retour constructif suite à votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes sincèrement désolés que vous n’ayez pas été pleinement satisfaits de votre expérience par rapport à ces désagréments bien inhabituels. Nous vous prions de bien vouloir nous en excuser. Aussi, nous serons ravis de vous accueillir de nouveau parmi nous et veillerons à ce que vous soyez, cette fois-ci, parfaitement installés pour vivre une expérience positivement mémorable.

Bien à vous

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earths home2 months ago on Google
5/5
(Translated by Google) We stayed for a week this summer. The service is perfect, the welcome and the cleanliness. Frankly very satisfied with our stay! …
(Translated by Google) We stayed for a week this summer. The service is perfect, the welcome and the cleanliness. Frankly very satisfied with our stay!
(Original)
Nous avons séjourné une semaine cette été. Le service est parfait, l'accueil et la propreté. Franchement très satisfait de notre séjour !
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 months ago

(Translated by Google) Dear Madam, Dear Sir,

We are delighted that you were satisfied with your stay at the Radisson Blu Hotel, Marrakech Carré Eden and that you appreciated the service, the cleanliness and the welcome. All the teams of the Radisson Blu Hotel, Marrakech Carré Eden are delighted to count you among our dear customers in the hope of welcoming you again for a new stay full of memorable moments.

Thanks.

(Original)

Chère Madame, Cher Monsieur,

Nous sommes enchantés que vous ayez été satisfaits de votre séjour au Radisson Blu Hotel, Marrakech Carré Eden et que vous ayez apprécié le service, la propreté et l’accueil. Toutes les équipes du Radisson Blu Hotel, Marrakech Carré Eden sont ravies de vous compter parmi notre chère clientèle dans l’espoir de vous recevoir de nouveau pour un nouveau séjour plein de moments mémorables.

Merci.

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Oussama Dlimi Fadil3 months ago on Google
3/5
(Translated by Google) Good points :
.Very welcoming and professional staff
.Beautiful swimming pool …
(Translated by Google) Good points :
.Very welcoming and professional staff
.Beautiful swimming pool
. Varied and tasty food
.Good location in Guéliz
.Responsive concierge service
Negative points :
.Premium room and furniture quite degraded for a 5 star (wood, duvet, armchair, etc.), which is quite incomprehensible
.Poor insulation between the rooms, I heard the discussions of my neighbors, yet they were not shouting. Too bad, when you want to rest
.Check-in which lasted 40 minutes, yet I was the only customer at that time
(Original)
Points positifs :
.Personnel très accueillant et professionnel
.Belle piscine
.Nourriture variée et qui a du goût
.Bon emplacement à Guéliz
.Service de conciergerie réactif
Points négatifs :
.Chambre premium et mobilier assez dégradés pour un 5 étoiles (bois, couette, fauteuil,...), ce qui est assez incompréhensible
.Mauvaise isolation entre les chambres, j'entendais les discussions de mes voisins, pourtant ils ne criaient pas. Dommage, lorsqu'on veut se reposer
.Check-in qui a duré 40 minutes, pourtant j'étais le seul client à ce moment là
Response from the owner2 months ago

(Translated by Google) Dear Osama,

We are delighted that you were satisfied with your stay at the Radisson Blu Hotel, Marrakech Carré Eden. All our teams are delighted to count you among our dear guests and will be again as soon as you come back among us to serve you, always in our usual spirit "Yes I Can!" », and make you live new memorable moments.

Thanks.

(Original)

Cher Oussama,

Nous sommes enchantés que vous ayez été satisfait de votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Toutes nos équipes sont ravies de vous compter parmi nos chers hôtes et le seront encore dès que vous reviendrez parmi nous pour vous servir, toujours dans notre esprit habituel « Yes I Can ! », et vous faire vivre de nouveaux moments mémorables.

Merci.

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93bouake5 months ago on Google
5/5
(Translated by Google) Top-notch establishment... impeccable room, fast and efficient maintenance service... and top-notch staff.
There is a playroom for small children. …
(Translated by Google) Top-notch establishment... impeccable room, fast and efficient maintenance service... and top-notch staff.
There is a playroom for small children.
2 indoor and outdoor ping pong tables.
And the buffet as well as the restaurant a real treat
(Original)
Établissement au top... chambre impeccable, service maintenance rapide et efficace... et le personnels au top du top.
Il y a une salle de jeux pour les petits enfants.
2 tables de ping pong intérieure et extérieure.
Et le buffet ainsi que le restaurant un vrai régale
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Madam, Dear Sir,

We are delighted that you enjoyed your stay at the Radisson Blu Hotel, Marrakech Carré Eden, in particular the room offered, the service provided by our staff and the children's playroom. All our teams will always be happy to serve you, in our “Yes I Can! » and they are entirely available to you to offer you memorable moments.

Thanks.

(Original)

Chère madame, Cher Monsieur,

Nous sommes enchantés que vous ayez apprécié votre séjour au Radisson Blu Hotel, Marrakech Carré Eden, en particulier la chambre proposée, le service déployé par notre personnel ainsi que la salle des jeux pour enfants. Toutes nos équipes seront toujours heureuses de vous servir, dans notre esprit deservie «Yes I Can ! » et elles vous sont entièrement disponibles pour vous offrir des moments mémorables.

Merci.

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abderrahim skalli2 months ago on Google
2/5
(Translated by Google) We took a glass of orange juice 60 dh and a sparkling water total 100 dh it's a bit far-fetched …
(Translated by Google) We took a glass of orange juice 60 dh and a sparkling water total 100 dh it's a bit far-fetched
(Original)
Nous avons pris un verre de jus d'orange 60 dh et une eau gazeuse total 100 dh c est un peu tiré par les cheveux
Trip typeVacation · Family
Response from the owner2 months ago

(Translated by Google) Dear Abderrahim,

Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for taking the time to write this review. We hope you were well served during your visit and have you back with us for a totally positive and memorable experience.

Sincerely.

(Original)

Cher Abderrahim,

Merci pour votre choix du Radisson Blu Hotel, Marrakech Carré Eden et pour avoir pris ce temps pour rédiger ce commentaire. Nous espérons que vous ayez été bien servis pendant votre visite et vous avoir de nouveau parmi nous pour vous faire vivre une expérience totalement positive et mémorable.

Très cordialement.

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amine belbachir3 months ago on Google
5/5
(Translated by Google) Located in the heart of Marrakech, with a cozy atmosphere and impeccable service, it's the perfect place for a vacation or even a drink with friends for the merrakchis. …
(Translated by Google) Located in the heart of Marrakech, with a cozy atmosphere and impeccable service, it's the perfect place for a vacation or even a drink with friends for the merrakchis.
I valid !!
(Original)
Situé en plein coeur de marrakech, avec une ambiance cosy et un service impeccable, c'est l'endroit rêvé pour des vacances ou même boire un pot entre potes pour les merrakchis.
Je valide !!
Trip typeVacation · Friends
Rooms5.0
Service5.0
Location5.0
Response from the owner3 months ago

(Translated by Google) Dear Amine,

Thank you for your choice of the Radisson Blu Hotel, Marrakech Carré Eden and for this very positive and encouraging comment. All of our teams thank you in the hope of seeing you again among us for a new experience full of memorable moments.

Sincerely.

(Original)

Cher Amine,

Merci pour votre choix du Radisson Blu Hotel, Marrakech Carré Eden et pour ce commentaire très positif et encourageant. L’ensemble de nos équipes vous remercie dans l’espoir de vous retrouver de nouveau parmi nous pour une nouvelle expérience pleine de moments mémorables.

Très cordialement.

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Khadija Angade4 days ago on Google
5/5
(Translated by Google) Hotel located in the center of Guiliz if you plan to go shopping, …
(Translated by Google) Hotel located in the center of Guiliz if you plan to go shopping,
(Original)
Hôtel situé en plein centre de Guiliz si vous prévoyez faire du shopping,
Rooms4.0
Service5.0
Location5.0
Response from the ownera day ago

(Translated by Google) Dear Khadija,

Thank you for your positive sharing following your experience at the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to count you among our valued customers and we hope to welcome you back among us and offer you an experience full of memorable moments.

Good for you.

(Original)

Chère Khadija,

Merci pour votre partage positif suite à votre expérience au Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes ravis de vous compter parmi nos chers clients et nous espérons vous accueillir de nouveau parmi nous et vous offrir une expérience pleine de moments mémorables.

Bien à vous.

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Mery Nadifi6 months ago on Google
2/5
(Translated by Google) Bad experience
We booked for a Ramadan ftour but unfortunately we were very disappointed in every way: …
(Translated by Google) Bad experience
We booked for a Ramadan ftour but unfortunately we were very disappointed in every way:
Very average quality of the ftour, a poor buffet in terms of quality and quantity compared to what they mentioned on the Ramadan advertisement (no grills, 2 kinds of tagine, few salads ....) in short, a buffet that does not is not worthy of a hotel like the Radisson in addition there was no entertainment (very sad atmosphere).
The service was also very average.
Poor value for money
We are very disappointed with our experience.
(Original)
Mauvaise expérience
Nous avons réservé pour un ftour du ramadan mais malheureusement nous étions très déçus dans tous les sens :
Qualité du ftour très moyenne, un buffet pauvre au niveau qualité et quantité par rapport à ce qu ils ont mentionné sur la publicité du ramadan ( pas de grillades 2 sortes de tagine, peu de salades ....) bref, un buffet qui n est pas digne d un hôtel comme le radisson en plus il y avait pas d animation ( ambiance très triste ) .
Le service était aussi très moyen.
Un mauvais rapport qualité/prix
Nous sommes très déçus de notre expérience .
Trip typeFamily
Response from the owner6 months ago

(Translated by Google) Dear Mery,

We thank you for your constructive sharing following your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We are extremely sorry that you had to undergo this treatment. We apologize! We take note of the points raised and the necessary is done with our kitchen and catering teams. We reiterate our apologies in the hope of seeing you soon among us to make your stay, this time, a completely positive and memorable one.

Good for you.

(Original)

Chère Mery,

Nous vous remercions pour votre partage constructif suite à votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes extrêmement désolés que vous ayez eu à subir ce traitement. Nous nous en excusons ! Nous prenons bien note des points évoqués et le nécessaire est fait auprès de nos équipes de cuisine et de restauration. Nous réitérons nos excuses dans l’espoir de vous retrouver prochainement parmi nous pour vous faire passer, cette fois ci, un séjour complétement positif et mémorable.

Bien à vous.

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Lydia El kourdia year ago on Google
3/5
(Translated by Google) Positive points: the comfort of the rooms, the cleanliness, the location of the hotel, very good mention for the hotel's cuisine.
The availability of staff especially interns who do everything to satisfy …
(Translated by Google) Positive points: the comfort of the rooms, the cleanliness, the location of the hotel, very good mention for the hotel's cuisine.
The availability of staff especially interns who do everything to satisfy customers and with a smile.
Negative points: the small swimming pool not big enough for the number of customers. We had to go swimming in another hotel to have room ... The unbearable wait for the elevator.
I recommend this establishment not for a family stay but as a duo or solo it is possible.
(Original)
Points positifs: le confort des chambres, la propreté, la situation géographique de l'hôtel, mention très bien pour la cuisine de l'hôtel.
La disponibilité du personnel surtout des stagiaires qui font tout pour satisfaire les clients et avec le sourire.
Points negatifs: la petite piscine pas assez grande pour le nombre de clients. Nous avons due aller nous baigner dans un autre hôtel pour avoir de la place...L'attente insupportable pour prendre l'ascenseur.
Cet établissement je vous le conseille pas pour un séjour en famille mais en duo ou solo c'est possible.
Trip typeVacation · Family
Rooms4.0
Service3.0
Location4.0
Response from the ownera year ago

(Translated by Google) Dear Lydia,

Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for taking the time to write this review. It is a pleasure to learn that you have appreciated the kindness of our trainees, the comfort in the rooms, the location of our establishment and its cleanliness. We are also very sorry that you found it difficult to access the elevator and that our pool size was not large as you would like. All your comments have been taken into account to make the necessary improvements and all of our teams will be delighted to welcome you again and make you spend very memorable moments.

Sincerely yours.

(Original)

Chère Lydia,

Merci pour votre choix du Radisson Blu Hotel, Marrakech Carré Eden et pour avoir pris ce temps pour rédiger ce commentaire. C’est un plaisir d’apprendre que vous ayez apprécié la gentillesse de nos stagiaires, le confort en chambre, l’emplacement de notre établissement et sa propreté. Nous sommes aussi très désolés que vous ayez trouvé des difficultés pour avoir accès à l’ascenseur et que la taille de notre piscine ne soit pas grande comme vous le désirez. Toutes vos remarques ont bien été pris en compte pour apporter les améliorations nécessaires et l’ensemble de nos équipes sera enchanté de vous accueillir à nouveau et vous faire passer des moments très mémorables.

Très cordialement.

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Sarah Sussman5 months ago on Google
5/5
(Translated by Google) very nice establishment, a team at the service of customers, personally I recommend and hicham at the swimming pool is really great, with little care!!! …
(Translated by Google) very nice establishment, a team at the service of customers, personally I recommend and hicham at the swimming pool is really great, with little care!!!
(Original)
très bel établissement, une équipe au service des clients, perso je recommande et hicham à la piscine est vraiment génial, au petit soin!!!
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Sarah,

We are delighted to learn that your experience at the Radisson Blu Hotel, Marrakech Carré Eden went very well. All our teams also thank you for this positive feedback in favor of our establishment in the hope of seeing you again soon for a new memorable experience.

Thanks.

(Original)

Chère Sarah,

Nous apprenons avec enchantement que votre expérience au Radisson Blu Hotel, Marrakech Carré Eden s’est très bien déroulée. Toutes nos équipes vous remercient aussi pour ce retour positif en faveur de notre établissement dans l’espoir de vous retrouver à nouveau prochainement pour une nouvelle expérience mémorable.

Merci.

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Celia Habouba4 months ago on Google
5/5
(Translated by Google) The Radisson Blu is an institution in Marrakech in the Gueliz district! Very well located, the welcome is warm with quality service. I highly recommend …
(Translated by Google) The Radisson Blu is an institution in Marrakech in the Gueliz district! Very well located, the welcome is warm with quality service. I highly recommend
(Original)
Le radisson Blu est une institution à Marrakech dans le quartier Gueliz ! Très bien situé, l’accueil est chaleureux avec un service de qualité. Je recommande vivement
Trip typeFriends
Rooms5.0
Service5.0
Location5.0
Response from the owner4 months ago

(Translated by Google) Dear Celia,

We are delighted that you were positively impressed by our services during your recent stay at the Radisson Blu Hotel, Marrakech Carré Eden, and more particularly by our location and by our staff. We all wish to see you again among us for your next visit to Marrakech in order to make you live a new experience full of memorable moments.

Thanks.

(Original)

Chère Celia,

Nous sommes enchantés que vous ayez été positivement marquée par nos prestations lors de votre récent séjour au Radisson Blu Hotel, Marrakech Carré Eden, et plus particulièrement par notre emplacement que par notre personnel. Nous souhaitons tous vous retrouver de nouveau parmi nous pour votre prochaine visite à Marrakech afin de vous faire vivre une nouvelle expérience pleine de moments mémorables.

Merci.

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Maxime Maunier4 months ago on Google
5/5
(Translated by Google) Very nice hotel. The dishes are hearty and good I recommend. …
(Translated by Google) Very nice hotel. The dishes are hearty and good I recommend.
(Original)
Très bel hôtel. Les plats sont copieux et bons je recommande.
Trip typeBusiness · Solo
Rooms5.0
Service5.0
Location4.0
Response from the owner4 months ago

(Translated by Google) Dear Maxim,

We are delighted to learn that your experience at the Radisson Blu Hotel, Marrakech Carré Eden went perfectly and we thank you very much for this positive comment, recommending our establishment. All our teams hope to welcome you again soon for a new memorable experience.

Thanks.

(Original)

Cher Maxime,

Nous apprenons avec enchantement que votre expérience au Radisson Blu Hotel, Marrakech Carré Eden s’est parfaitement déroulée et nous vous remercions vivement pour ce commentaire positif, recommandant notre établissement. Toutes nos équipes espèrent vous recevoir à nouveau prochainement pour une nouvelle expérience mémorable.

Merci.

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Na dia Ta nia4 months ago on Google
1/5
(Translated by Google) Very bad experience at the restaurant during a lunch Very long service, tasteless cocktail and bad dishes that do not correspond to the description. …
(Translated by Google) Very bad experience at the restaurant during a lunch Very long service, tasteless cocktail and bad dishes that do not correspond to the description.
(Original)
Très mauvaise expérience au restaurant lors d’un déjeuner Service très long, cocktail sans goût et les plats mauvais qui ne correspondent pas au descriptif.
Trip typeFriends
Response from the owner4 months ago

(Translated by Google) Dear Nadia,

Thank you for your constructive sharing following your experience at the Lila Restaurant of the Radisson Blu Hotel, Marrakech Carré Eden. We are extremely sorry that you were not served diligently and that the dishes ordered were not appreciated. We hope to have the opportunity to make you forget this very regrettable and unusual experience by welcoming you back among us. Also, our catering team, always in the spirit of "Yes I Can!" », will do what is necessary in relation to your requests and comments in order to offer you a positively memorable experience.

Good for you.

(Original)

Chère Nadia,

Merci pour votre partage constructif suite à votre expérience au Lila Restaurant du Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes extrêmement désolés que vous n’ayez pas été servie avec diligence et que les plats commandés n’aient pas été appréciés. Nous espérons avoir l’opportunité de vous faire oublier cette expérience bien regrettable et inhabituelle en vous recevant de nouveau parmi nous. Aussi, notre équipe de restauration, toujours dans son esprit « Yes I Can ! », fera le nécessaire par rapport à vos demandes et remarques dans le but de vous offrir une expérience positivement mémorable.

Bien à vous.

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José-Luis Benhamouche6 months ago on Google
5/5
(Translated by Google) I had a stay from March 26 to 31, 2022. Very professional and very pleasant welcome.
Great breakfast and heated pool. …
(Translated by Google) I had a stay from March 26 to 31, 2022. Very professional and very pleasant welcome.
Great breakfast and heated pool.
The best hotel in Gueliz.
(Original)
J'ai passé un séjour du 26 au 31 mars 2022. Accueil très professionnel et très agréable.
Super petit déjeuner et piscine chauffée.
Le meilleur hôtel de Gueliz.
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Response from the owner6 months ago

(Translated by Google) Dear Jose Luis,

Thank you for your very positive sharing following your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to count you among our valued customers and we hope to welcome you back among us and offer you an experience full of memorable moments.

Good for you.

(Original)

Cher José Luis,

Merci pour votre partage très positif suite à votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes ravis de vous compter parmi nos chers clients et nous espérons vous accueillir de nouveau parmi nous et vous offrir une expérience pleine de moments mémorables.

Bien à vous.

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Avi talbi6 months ago on Google
4/5
(Translated by Google) Hotel in the city center Beautiful rooms with a balcony facing the garden and the pool. Excellent service responds to every request and a good breakfast. There are insignificant small minuses, such as: some rooms are …
(Translated by Google) Hotel in the city center Beautiful rooms with a balcony facing the garden and the pool. Excellent service responds to every request and a good breakfast. There are insignificant small minuses, such as: some rooms are very far from the elevator, weak current in the toilet flush in the toilet.Breakfast is not in a hurry to complete finished products.
(Original)
מלון במרכז העיר חדרים יפים עם מרפסת פונה לגן ולברכה. שרות מעולה נענים לכל בקשה ארוחת בוקר טובה . יש מינוסים קטנים לא משמעותיים, כמו: חלק מהחדרים מרוחקים מאוד מהמעלית, זרם חלש בשטיפת האסלה בשרותים.בארוחת הבוקר לא ממהרים להשלים מוצרים שנגמרו.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner6 months ago

Dear Avi,

Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for sharing this positive review. We also do apologize for the inconvenience caused while you were having your breakfast. We will be delighted to have you back among us and serve you, with our usual “Yes I can!” spirit of service, and offer you a memorable stay.

Kind regards.

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moustafa sene7 months ago on Google
5/5
(Translated by Google) I stayed 4 nights, this experience will remain etched in my memory for a long time. an incredible welcome, the room and the service great, you will find typical Moroccan flavors and food at breakfast, the chef lived …
(Translated by Google) I stayed 4 nights, this experience will remain etched in my memory for a long time. an incredible welcome, the room and the service great, you will find typical Moroccan flavors and food at breakfast, the chef lived up to all my expectations,
Thank you to all the equipment of the Radisson Hotel as well as to security.
(Original)
Je suis resté 4 nuits ,cette expérience restera longtemps gravée dans ma mémoire. un accueil incroyable, la chambre et le service super , vous trouverait au petit déjeuné des saveurs et des aliment typique du Maroc , le chef a étais a la hauteur de toutes mes attentes ,
Merci à toutes l’équiper du radisson hôtel ainsi qu’à la sécurité .
Response from the owner6 months ago

(Translated by Google) Dear Mustafa,

It is with pleasure that we learn that you had an excellent experience at the Radisson Blu Hotel, Marrakech Carré Eden. All our teams are available to serve you, always in our “Yes I Can!” spirit. », and make you spend a new experience full of memorable moments.

Cordially.

(Original)

Cher Moustafa,

C’est avec plaisir que nous apprenons que vous avez passé une excellente expérience au Radisson Blu Hotel, Marrakech Carré Eden. Toutes nos équipes vous sont disponibles pour vous servir, toujours dans notre esprit « Yes I Can ! », et vous faire passer une nouvelle expérience pleine de moments mémorables.

Cordialement.

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Emmanuel Meuniera month ago on Google
5/5
(Translated by Google) Not to be missed in pliens center of Gueliz two minutes from all shops superb service !!!! Thank you Blu …
(Translated by Google) Not to be missed in pliens center of Gueliz two minutes from all shops superb service !!!! Thank you Blu
(Original)
A ne pas manquer en pliens centre de Gueliz a deux minutes de tous commerce superbe service !!!! Merci a vous Blu
Rooms5.0
Service5.0
Location5.0
Response from the ownera month ago

(Translated by Google) Dear Emanuel,

We are delighted that you were satisfied with your stay at the Radisson Blu Hotel, Marrakech Carré Eden. Still guided by his usual “Yes I Can!” spirit. », we remain entirely at your disposal and invite you to come back to our establishment to make you live a new experience full of memorable moments.

Thanks.

(Original)

Cher Emmanuel,

Nous sommes enchantés que vous ayez été satisfait de votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Toujours guidé par son esprit habituel « Yes I Can ! », nous restons entièrement à votre disponibilité et vous invitons à revenir dans notre établissement pour vous faire vivre une nouvelle expérience pleine de moments mémorables.

Merci.

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Karima Lamkadame2 months ago on Google
5/5
(Translated by Google) Hotel very well located and consistent with the photos very clean and the staff very kind. …
(Translated by Google) Hotel very well located and consistent with the photos very clean and the staff very kind.
(Original)
Hotel très bien situé et conforme au photos très propre et le personnel très gentil.
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
Response from the owner2 months ago

(Translated by Google) Dear Karima,

We thank you for your very positive sharing following your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted that you appreciated our location and the friendliness of our staff. Hoping to see you soon among us to make your stay completely positive and memorable.

Good for you.

(Original)

Chère Karima,

Nous vous remercions pour votre partage très positif suite à votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes enchantés que vous ayez apprécié notre emplacement ainsi que la gentillesse de notre personnel. Dans l’espoir de vous retrouver prochainement parmi nous pour vous faire passer un séjour complétement positif et mémorable.

Bien à vous.

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VENAULT PICARD Jane11 months ago on Google
5/5
(Translated by Google) Top-notch !!! 👏👍😊 top-notch staff 👌.
Sublime hotel in the city center with lots of shops around. Well served by taxis 🚕, restaurants ... The hotel has a superb gym 🏋️‍♀️ Open 24 hours. A quality …
(Translated by Google) Top-notch !!! 👏👍😊 top-notch staff 👌.
Sublime hotel in the city center with lots of shops around. Well served by taxis 🚕, restaurants ... The hotel has a superb gym 🏋️‍♀️ Open 24 hours. A quality care and hamam service, the restaurant is also very very good. The swimming pool is permanently heated to 28 degrees. The suites are really very comfortable. The bedding is very comfortable. The breakfast is rich and diverse. But the big plus of this hotel is the kindness, availability and professionalism of the staff. Value for money: nothing to complain about! 👌. Go ahead with your eyes closed ❤️❤️❤️✅✅✅
(Original)
Topissime!!!👏👍😊 personnel au top 👌.
Hôtel sublime en plein centre ville avec beaucoup de commerces autour. Bien desservi par taxis 🚕, restaurants… L hôtel est doté d’une superbe salle de sport 🏋️‍♀️ Ouvert H24. Un service soin et hamam de qualité, le restaurant est très très bien également. La piscine est chauffée à 28 degrés en permanence. Les suites sont vraiment grand confort. La literie est très confortable. Le petit déjeuner est riche et diversifié. Mais le grand + de cet hôtel, c est vraiment la gentillesse, la disponibilité et le professionnalisme du personnel. Rapport qualité prix : rien à redire!👌. Allez-y les yeux fermés ❤️❤️❤️✅✅✅
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner11 months ago

(Translated by Google) Dear Jane,

We are delighted to learn that your stay at the Radisson Blu Hotel, Marrakech Carré Eden went well and that you particularly appreciated our staff, always available with our usual "Yes I Can!" ". We thank you very much for your recommendations in favor of our loyalty establishment. The entire hotel team will be delighted to welcome you again to offer you a new, memorable experience.

Thank you.

(Original)

Chère Jane,

Nous apprenons avec enchantement que votre séjour au Radisson Blu Hotel, Marrakech Carré Eden s’est bien déroulé et que vous avez apprécié tout particulièrement notre personnel, toujours disponible avec notre esprit habituel « Yes I Can ! ». Nous vous remercions vivement pour vos recommandations en faveur de notre établissement fidélité. Toute l’équipe de l’hôtel sera ravie de vous recevoir de nouveau pour vous offrir une nouvelle expérience mémorable.

Merci.

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Riyad Hamili7 months ago on Google
5/5
(Translated by Google) Pleasant week-long stay in this establishment worthy of its renown due to its location but also the beauty of the place without forgetting the very available, fast and efficient staff. …
(Translated by Google) Pleasant week-long stay in this establishment worthy of its renown due to its location but also the beauty of the place without forgetting the very available, fast and efficient staff.
A big thank you to Ahmed who checked us in and who was able to satisfy our requests as well as Hicham who supervises the service at the pool in an impeccable way.
In general thank you to the staff.
I highly recommend this hotel!
(Original)
Agréable séjour d’une semaine dans cet établissement digne de sa renommer de part sa localisation mais aussi de la beauté des lieu sans oublier le personnel très disponible, rapide et efficace.
Un grand merci a Ahmed qui nous a fais le check in et qui a su satisfaire nos demandes ainsi que Hicham qui supervise le service a la piscine d’une façon impeccable.
De facon générale merci au personnel.
Je recommande cet hôtel vivement !
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
Response from the owner7 months ago

(Translated by Google) Dear Riyadh,

We thank you for your support for the Radisson Blu Hotel, Marrakech Carré Eden. Ahmed, Hicham and all the staff are delighted to count you among our dear customers and we all hope to see you again among us for another memorable experience.

Thank you.

(Original)

Cher Riyad,

Nous vous remercions pour votre partage en faveur du Radisson Blu Hotel, Marrakech Carré Eden. Ahmed, Hicham et l'ensemble du personnel sont ravis de vous compter parmi notre chère clientèle et nous espérons tous vous retrouver de nouveau parmi nous pour une nouvelle expérience mémorable.

Merci.

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Sacha Lalouma year ago on Google
5/5
(Translated by Google) Excellent experience with this hotel!
I highly recommend the staff this establishment to small guests. …
(Translated by Google) Excellent experience with this hotel!
I highly recommend the staff this establishment to small guests.
Good advice given upon arrival by Mehdi, the table service is very professional.
The food is good for the restaurant part and the breakfast excellent.
Fast room service with a nice presentation.
This hotel deserves its 5 stars for the service and the services provided.
Pleasant standard room with nice decoration. The balcony is a real plus.
Relaxing and warm stay in this beautiful country.
(Original)
Excellente expérience auprès de cet hôtel !
Je recommande vivement le personnel cet établissement aux petits pour les clients.
De bon conseils apportés dès l'arrivé par Mehdi, le service à table est très professionnel.
La nourriture est bonne pour la partie restaurant et le petit déjeuner excellent.
Room service rapide avec une belle présentation.
Cet hôtel mérite ses 5 étoiles pour le service et les prestations apportés.
Chambre standard agréable avec une belle décoration. Le balcon est un vrai plus.
Séjour reposant et chaleureux dans ce beau pays.
Trip typeVacation · Couple
Rooms4.0
Service5.0
Location4.0
Response from the owner11 months ago

(Translated by Google) Dear Sacha,

Thank you for your visit to the Radisson Blu Hotel, Marrakech Carré Eden as well as for your very positive sharing. We are glad you were happy with your stay. Mehdi as well as all our teams, in our spirit “Yes I Can! Are available to welcome you again and provide you with a memorable experience.

Yours truly.

(Original)

Cher Sacha,

Merci pour votre visite au Radisson Blu Hotel, Marrakech Carré Eden ainsi que pour votre partage très positif. Nous sommes heureux que vous ayez été satisfaits de votre séjour. Mehdi ainsi que toutes nos équipes, dans notre esprit « Yes I Can ! », vous sont disponibles pour vous accueillir de nouveau et vous faire passer une expérience mémorable.

Bien à vous.

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Ahmed El Oufir5 months ago on Google
5/5
(Translated by Google) We just tried the restaurant twice. Long story short, everything was excellent both times. I highly recommend. …
(Translated by Google) We just tried the restaurant twice. Long story short, everything was excellent both times. I highly recommend.
(Original)
On a juste testé le restaurant à deux reprises. Pour faire court, tout était excellent les deux fois. Je recommande vivement.
Trip typeCouple
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Ahmed,

We thank you for your support for the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted that your experience went very well and we hope to see you again with us for another memorable experience.

Thanks.

(Original)

Cher Ahmed,

Nous vous remercions pour votre partage en faveur du Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes ravis que votre expérience se soit très bien déroulée et nous espérons vous retrouver de nouveau parmi nous pour une nouvelle expérience mémorable.

Merci.

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mass mbaye5 months ago on Google
5/5
(Translated by Google) I recommend it: very spacious rooms; Top notch customer service and very friendly staff …
(Translated by Google) I recommend it: very spacious rooms; Top notch customer service and very friendly staff
(Original)
Je vous le recommande : chambres très spacieuses ; service client au Top et personnel très accueillant
Response from the owner5 months ago

(Translated by Google) Dear Mbaye,

We thank you for your choice of the Radisson Blu Hotel, Marrakech Carré Eden as well as for your positive sharing. We can only be delighted to have you among our dear customers and our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.

Thanks.

(Original)

Cher Mbaye,

Nous vous remercions pour votre choix du Radisson Blu Hotel, Marrakech Carré Eden ainsi que pour votre partage positif. Nous ne pouvons qu’être enchantés de vous avoir parmi notre chère clientèle et nos équipes vous restent entièrement disponibles dans l’espoir de vous retrouver pour un prochain séjour plein de moments mémorables.

Merci.

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Cristelle Page3 months ago on Google
5/5
(Translated by Google) Hotel very well located, rooms and service at the top
(Original) …
(Translated by Google) Hotel very well located, rooms and service at the top
(Original)
Hôtel très bien situé, chambres et service au top
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner3 months ago

(Translated by Google) Dear Cristelle,

Thank you for staying at the Radisson Blu Hotel, Marrakech Carré Eden and for taking the time to share this positive sharing with us. We also remain entirely at your disposal in the hope of welcoming you again and providing you with a new memorable experience.

Thanks.

(Original)

Chère Cristelle,

Nous vous remercions d’avoir séjourné au Radisson Blu Hotel, Marrakech Carré Eden et d’avoir pris le temps de nous faire part de ce partage positif. Nous restons aussi entièrement à votre disposition dans l’espoir de vous accueillir à nouveau et vous faire passer une nouvelle expérience mémorable.

Merci.

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Mustapha EL ALAOUI4 months ago on Google
4/5
(Translated by Google) Nice place with a great location. Good for business trip and seminars. …
(Translated by Google) Nice place with a great location. Good for business trip and seminars.
(Original)
Bel endroit avec un excellent emplacement. Bon pour voyage d'affaires et séminaires.
Service5.0
Location5.0
Response from the owner4 months ago

(Translated by Google) Dear Mustafa,

We are delighted that you enjoyed your experience at the Radisson Blu Hotel, Marrakech Carré Eden, and more particularly our location. All our teams, always in our spirit "Yes I Can!" », will be delighted to have you back with us to offer you a new experience full of memorable moments.

Thanks.

(Original)

Cher Mustapha,

Nous sommes ravis que vous ayez apprécié votre expérience au Radisson Blu Hotel, Marrakech Carré Eden, et plus particulièrement notre emplacement. Toutes nos équipes, toujours dans notre esprit « Yes I Can ! », seront enchantées de vous avoir de nouveau parmi nous pour vous offrir une nouvelle expérience pleine de moments mémorables.

Merci.

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Fitzone Almere4 months ago on Google
5/5
(Translated by Google) Service is great! Rooms are nicely decorated and clean.
(Original) …
(Translated by Google) Service is great! Rooms are nicely decorated and clean.
(Original)
Service is super! Kamers zijn mooi ingericht en schoon.
Rooms5.0
Service5.0
Location5.0
Response from the owner4 months ago

Dear Fitzone,

We are delighted to have you as one of our dear guests in Radisson Blu Hotel, Marrakech Carré Eden. We are also grateful for taking this time and share this positive review. Thank you! All our staff will be always pleased and fully available to serve you again, with our usual attitude of “Yes I Can!”, and make you live another memorable experience.

Very best regards.

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Meriem Lakrima2 months ago on Google
5/5
(Translated by Google) I had dinner in front of the pool it was great 👍🏻
(Original) …
(Translated by Google) I had dinner in front of the pool it was great 👍🏻
(Original)
J’ai pris un dîner devant la piscine c’était génial 👍🏻
Response from the owner2 months ago

(Translated by Google) Dear Meriem,

Thank you for your very positive sharing following your experience at the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted that you were satisfied with your experience and we will be delighted to welcome you again and make you live a new memorable experience.

Sincerely.

(Original)

Chère Meriem,

Merci pour votre partage très positif suite à votre expérience au Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes ravis que vous ayez été satisfaite de votre expérience et nous serons très enchantés de vous accueillir de nouveau et vous faire vivre une nouvelle expérience mémorable.

Très Cordialement.

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mohamed youssfi2 months ago on Google
5/5
(Translated by Google) We went back there again this summer with the family and nothing to say, despite the big influence and the summer period, the hotel and its staff remain up to par in every way. CONGRATULATIONS and thank you! …
(Translated by Google) We went back there again this summer with the family and nothing to say, despite the big influence and the summer period, the hotel and its staff remain up to par in every way. CONGRATULATIONS and thank you!
(Original)
Nous y sommes à nouveau retourné cet été en famille et rien à dire, malgré la grosse influence et la période estivale, l'hôtel ainsi que son personnel reste à la hauteur en tout point. BRAVO et merci !
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Mohamed,

Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for this very positive and encouraging comment. All of our teams thank you in the hope of seeing you again with us for a new experience full of memorable moments.

Sincerely yours.

(Original)

Cher Mohamed,

Merci pour votre choix du Radisson Blu Hotel, Marrakech Carré Eden et pour ce commentaire très positif et encourageant. L'ensemble de nos équipes vous remercie dans l’espoir de vous retrouver de nouveau parmi nous pour une nouvelle expérience pleine de moments mémorables.

Très cordialement.

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Nisrine Docteur Nsiri5 months ago on Google
4/5
(Translated by Google) Nice room
Good service
The pool is small …
(Translated by Google) Nice room
Good service
The pool is small
Plus side: location
(Original)
Belle chambre
Bon service
La piscine est petite
Côté positif: emplacement
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Nisrin,

We thank you for your choice of the Radisson Blu Hotel, Marrakech Carré Eden as well as for your sharing. We can only be delighted to have you among our dear customers and all our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.

Thanks.

(Original)

Chère Nisrine,

Nous vous remercions pour votre choix du Radisson Blu Hotel, Marrakech Carré Eden ainsi que pour votre partage. Nous ne pouvons qu’être enchantés de vous avoir parmi notre chère clientèle et toutes nos équipes vous restent entièrement disponibles dans l’espoir de vous retrouver pour un prochain séjour plein de moments mémorables.

Merci.

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asmae alaoui10 months ago on Google
3/5
(Translated by Google) A good experience in the hotel is clean. The requests we requested were made for a children’s bed, two rooms on each other, but they increased the price of the reservation. He says we have two adults and four rooms, …
(Translated by Google) A good experience in the hotel is clean. The requests we requested were made for a children’s bed, two rooms on each other, but they increased the price of the reservation. He says we have two adults and four rooms, and my daughter is 12 years old. She must pay an adult, she is the girl. Ok, I say, we settled two rooms. He said, “The bathrooms are not enough. They have great suffering without a shower, and I have children.” They clean themselves with tissues, so I bring water bottles and rinse for them. The rest is all excellent. The view was on a street opposite the roofs. It doesn’t matter because we didn’t sit a lot, but it was good.
(Original)
تجربة جيدة بالفندق نظيف الطلبات اللي طلبناه تمت سرير اطفال غرفتين على بعض بس زادو سعر الحجز يقول حطينا شخصين بالغين واربع غرف وبنتي عمرها 12 هي لازم ندفع شخص بالغ هي البنت طيب اقول احنا مسوين غرفتين قال مايكفي الحمامات عندهم معانات كبيرة بدون شطاف وعندي اطفال ماتعودو بس ينظفو بالمناديل لحالهم فاضر اجيب قوارير ماء واشطف لهم الباقي كله ممتاز الاطلالة كانت على شارع قبالة السطوح مايهم لانا ماجلسنا كتير بس جيد
Response from the owner10 months ago

(Translated by Google) Dear Asma

Thank you for your visit to the Radisson Blu Hotel, Marrakech Carré Eden, as well as for your positive review. We are glad that you were generally satisfied with your stay. We apologize for the lack of a shower cap. In the spirit of “Yes I can!”, we remain available to welcome you back and make your experience an unforgettable one.

Thanks

(Original)

عزيزتي أسماء

شكرًا لك على زيارتك فندق راديسون بلو، مراكش كاريه عدن، وكذلك على مشاركتك الإيجابية. يسعدنا أنك كنت راضيًا بشكل عام عن إقامتك. نعتذر لعدم وجود شطاف الحمام. .بروحنا "نعم أستطيع! »، نبقى متاحون للترحيب بكم مرة أخرى وجعل لكم تجربة لا تنسى.

شكرًا

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karima ouahmanea year ago on Google
5/5
(Translated by Google) My stay was very comfortable, the staff very professional and very friendly. The service pleasant. The variable breakfast there is plenty. …
(Translated by Google) My stay was very comfortable, the staff very professional and very friendly. The service pleasant. The variable breakfast there is plenty.
Location of the hotel at GUELIZ level facilitates access to several places. Frankly I loved it ♥ ️ ♥ ️
(Original)
Mon séjour était très confortable le staff très professionnel et très sympa. Le service agréable. Le petit déjeuner variable y on plein de chose.
Emplacement de l'hôtel au niveau de GUELIZ facilite l'accès à plusieurs endroits. Franchement j'ai adoré ♥️♥️
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Karima,

Thank you for your visit to the Radisson Blu Hotel, Marrakech Carré Eden as well as for your positive sharing. We are delighted that you were satisfied with your stay and more accurately appreciated the service, breakfast, and our location. All our teams, in our spirit “Yes I Can! », Are available to welcome you again and make you have a memorable experience.

Yours truly.

(Original)

Chère Karima,

Merci pour votre visite au Radisson Blu Hotel, Marrakech Carré Eden ainsi que pour votre partage positif. Nous sommes ravis que vous ayez été satisfaite de votre séjour et appréciée plus exactement le service, le petit déjeuner, et notre emplacement. Toutes nos équipes, dans notre esprit « Yes I Can ! », vous sont disponibles pour vous accueillir de nouveau et vous faire passer une expérience mémorable.

Bien à vous.

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Ismaël Le Suisse11 months ago on Google
5/5
(Translated by Google) Lila restaurant at radisson blu was a great experience with my mom.
The service and the dishes were above our expectations. We took 2 main courses …
(Translated by Google) Lila restaurant at radisson blu was a great experience with my mom.
The service and the dishes were above our expectations. We took 2 main courses and 2 desserts prepared with care and finesse.
The person who served us a big thank you to her, for her dedication and kindness.
(Original)
Lila restaurant au radisson blu a été une très belle expérience en compagnie de ma maman.
Le service comme les plats ont été au top de nos attentes. Nous avons prit 2 plats principaux et 2 desserts préparés avec soin et finesse.
La personne qui nous a servit un grand merci à elle, pour son dévouement et sa gentillesse.
Response from the owner11 months ago

(Translated by Google) Dear Ishmael,

Thank you for your very positive sharing following your stay at the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted to count you among our dear customers and we hope to welcome you back among us and offer you a new experience full of memorable moments.

Good for you.

(Original)

Cher Ismaël,

Merci pour votre partage très positive suite à votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes très enchantés de vous compter parmi nos chers clients et nous espérons vous accueillir de nouveau parmi nous et vous offrir une nouvelle expérience pleine de moments mémorables.

Bien à vous.

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ofir lombrozo6 months ago on Google
4/5
(Translated by Google) Winning position. In the center of Marrakech. Adjacent to the mall. Large rooms, with a balcony overlooking the pool.
The pool is heated. It was wonderful to come back from a long walk and enjoy …
(Translated by Google) Winning position. In the center of Marrakech. Adjacent to the mall. Large rooms, with a balcony overlooking the pool.
The pool is heated. It was wonderful to come back from a long walk and enjoy swimming.
(Original)
מיקום מנצח. במרכז העיר מרקש. צמוד לקניון. חדרים גדולים , עם מרפסת הצופה לבריכה.
הבריכה מחוממת. היה ניפלא לחזור מטיול ארוך ולהנות משחייה.
Trip typeVacation · Family
Rooms5.0
Service4.0
Location5.0
Response from the owner6 months ago

Dear Ofir,

We thank you for your choice of the Radisson Blu Hotel, Marrakech Carré Eden as well as for your sharing. We can only be delighted to have you among our dear customers and all our teams remain fully available to you in the hope of meeting you for a next stay full of memorable moments.

Thank you.

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Avital Amsellema year ago on Google
5/5
(Translated by Google) The reception of the hotel is top! The staff are pleasant and meet all of our expectations. The rooms were spacious. The heated and clean swimming pool. Room service available 24/7 and a full and satisfying breakfast. …
(Translated by Google) The reception of the hotel is top! The staff are pleasant and meet all of our expectations. The rooms were spacious. The heated and clean swimming pool. Room service available 24/7 and a full and satisfying breakfast. If you hesitate to spend your vacation there, go ahead!
(Original)
L'accueil de l'hôtel est top ! Le personnel est agréable et répond à toutes nos attentes. Les chambres étaient spacieuse. La piscine chauffée et propre. Le room service accessible 24/7 et le petit déjeuner complet et rassasiant. Si vous hésitez à passer vos vacances là-bas, n'hésitez plus !
Trip typeFriends
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Avital

We are delighted to learn that your stay at the Radisson Blu Hotel, Marrakech Carré Eden went very well. We also thank you for your recommendations in favor of our establishment and for this positive comment in the hope of seeing you again soon for a new memorable experience.

Thanks.

(Original)

Cher Avital

Nous apprenons avec enchantement que votre séjour au Radisson Blu Hotel, Marrakech Carré Eden s’est très bien déroulé. Nous vous remercions aussi pour vos recommandations en faveur de notre établissement et pour ce commentaire positif dans l’espoir de vous retrouver à nouveau prochainement pour une nouvelle expérience mémorable.

Merci.

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Mouhanad EL FILALI9 months ago on Google
1/5
(Translated by Google) I have just abandoned this hotel, after a reservation two days in advance, on arriving, my pregnant wife, me and a child, block me at the reception for a marriage certificate, the girl at the reception does not …
(Translated by Google) I have just abandoned this hotel, after a reservation two days in advance, on arriving, my pregnant wife, me and a child, block me at the reception for a marriage certificate, the girl at the reception does not control anything, call a certain Hamid, and come back to see me after 10 minutes of waiting to tell me sorry, you need a marriage certificate, ..... I spoke with this hamid explaining to him that as a hotelier you must be able to distinguish people and not to block a family after 3 hours of driving and a pregnant woman, I changed the hotel on the spot with another of the same price and better rated, and a professional reception. The behavior of the radison hotel explains that this hotel is poorly attended ..... I do not recommend for families
(Original)
Je viens d'abandonner cet hôtel, après une réservation deux jours a l avance, en arrivant, ma femme enceinte, moi et un enfant, me bloque a la réception pour un acte de mariage, la fille a la réception ne maîtrise rien, appel un certain Hamid, et reviens me voir après 10 minutes d'attente pour me dire désolé, il faut un acte de mariage,.....j ai parlé avec ce hamid en lui expliquant que en tant d hotelier tu dois être capable de distinguer les gens et ne pas bloquer une famille après 3 heures de route et une femme enceinte, j ai changé sur place l hôtel avec un autre du même prix et mieux noté, et une réception professionnelle. Le comportement de l hôtel radison explique que cet hotel est mal fréquenté.....je ne ge recommande pas pour les familles
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
Response from the owner9 months ago

(Translated by Google) Dear Mr Mouhanad,

Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in Marrakech. We are sorry that you did not agree to spend your stay with us following this misunderstanding. As explained by our Duty Manager Hamid, we have to respect Moroccan law which requires us to ask all of our Dear Guests to present the necessary documents in order to be registered. We are available to ensure your comfort and solve any possible problem in the hope that you will give us another chance to be able to welcome you and make you have a positively memorable experience.

Sincerely.

(Original)

Cher Monsieur Mouhanad,

Nous vous remercions d’avoir choisi le Radisson Blu Hotel, Marrakech Carré Eden pour votre récent séjour à Marrakech. Nous sommes désolés que vous n’ayez pas accepté de passer votre séjour parmi nous suite à ce malentendu. Comme expliqué par notre Duty Manager Hamid, nous sommes amenés à respecter la loi marocaine qui nous exige de demander à l’ensemble de nos Chers Hôtes de présenter les documents nécessaires pour pouvoir être enregistrés. Nous nous tenons disponibles pour assurer votre confort et résoudre tout éventuel souci dans l’espoir que vous nous accordiez une nouvelle chance pour pouvoir vous accueillir et vous faire passer une expérience positivement mémorable.

Très cordialement.

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ELMOUJADDIDI Mohamed Anouara year ago on Google
5/5
(Translated by Google) First time in this hotel.
I loved it, top staff, hearty breakfast, beautiful heated pool.
Located in the city center with good sound insulation. …
(Translated by Google) First time in this hotel.
I loved it, top staff, hearty breakfast, beautiful heated pool.
Located in the city center with good sound insulation.
Negative point room that smells of cigarettes (even if it is forbidden to smoke)
(Original)
Première fois dans cet hôtel.
J’ai adoré , personnel au top, petit déjeuner copieux, belle piscine chauffée.
Situé en plein centre ville avec une bonne isolation sonore.
Point négatif chambre qui sent la cigarette (même si c’est interdit de fumée)
Response from the ownera year ago

(Translated by Google) Dear Mohamed Anouar,

We are delighted to learn that your stay at the Radisson Blu Hotel, Marrakech Carré Eden went well and that you particularly appreciated our hearty breakfast, the heated swimming pool, the location of our establishment as well as our staff, always available with our usual “Yes I Can!” ". At the same time, we apologize for the inconvenience caused by the smell of smoke in your room and we will take note of it so that it does not happen again. The entire hotel team will be delighted to welcome you again to offer you a new memorable experience.

Thanks.

(Original)

Cher Mohamed Anouar,

Nous apprenons avec enchantement que votre séjour au Radisson Blu Hotel, Marrakech Carré Eden s’est bien déroulé et que vous avez apprécié tout particulièrement notre petit déjeuner copieux, la piscine chauffée, l’emplacement de notre établissement ainsi que notre personnel, toujours disponible avec notre esprit habituel « Yes I Can ! ». En même temps, nous nous excusons pour le désagrément engendré à cause de l’odeur de fumée dans votre chambre et nous ne manquons pas d’en prendre note pour que cela ne se reproduise pas. Toute l’équipe de l’hôtel sera ravie de vous recevoir de nouveau pour vous offrir une nouvelle expérience mémorable.

Merci.

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Hanane Dera year ago on Google
4/5
(Translated by Google) The hotel is well located, it is clean the staff are pleasant and helpful.
The breakfast is varied. …
(Translated by Google) The hotel is well located, it is clean the staff are pleasant and helpful.
The breakfast is varied.
The pool is not large.
(Original)
L'hôtel est bien situé, c'est propre le personnel est agréable et serviable à l'écoute.
Le petit déjeuner est varié.
La piscine n est pas grande .
Response from the ownera year ago

(Translated by Google) Dear Hanane,

Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for sharing. We can only be delighted to have you among our dear customers and our teams remain entirely available to you in the hope of meeting you for a future stay full of memorable moments.

Thank you.

(Original)

Chère Hanane,

Nous vous remercions pour votre choix du Radisson Blu Hotel, Marrakech Carré Eden ainsi que pour votre partage. Nous ne pouvons qu’être enchantés de vous avoir parmi notre chère clientèle et nos équipes vous restent entièrement disponibles dans l’espoir de vous retrouver pour un prochain séjour plein de moments mémorables.

Merci.

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D Ba year ago on Google
5/5
(Translated by Google) A service and an infrastructure worthy of 5 stars. Undoubtedly the best 5 * in Marrakech. I extended my stay by a week following the well-being provided by this establishment. A breakfast that combines variety and …
(Translated by Google) A service and an infrastructure worthy of 5 stars. Undoubtedly the best 5 * in Marrakech. I extended my stay by a week following the well-being provided by this establishment. A breakfast that combines variety and taste. Little daily touches that make us feel important. The bedding is just super comfortable, the rooms spacious. Thank you to Yasir and Oumaïma for their professionalism, their sympathy capital, their kindness and their reactivity.
(Original)
Un service et une infrastructure digne d'un 5 étoiles. Incontestablement le meilleur 5 * de Marrakech. J ai prolongé mon séjour d une semaine suite au bien être que procure cet établissement. Un petit déjeuner qui additionne la variété et le goût. Des petites attentions quotidiennes qui font que nous nous sentons important. La literie est juste hyper confortable, les chambres spacieuses . Merci à Yasir et Oumaïma pour leur professionalisme ,leur capital sympathie, leur gentillesse et leur réactivité.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Brahim

We thank you very much for your choice of the Radisson Blu Hotel, Marrakech Carré Eden as well as for your very positive sharing. We can only be delighted to have you among our dear customers and thank you for extending your stay with us. Oumaima, Yassir and all of our teams remain fully available to you in the hope that you have an excellent continuation and a memorable experience in our establishment.

Thank you.

(Original)

Cher Brahim

Nous vous remercions infiniment pour votre choix du Radisson Blu Hotel, Marrakech Carré Eden ainsi que pour votre partage très positive. Nous ne pouvons qu’être enchantés de vous avoir parmi notre chère clientèle et vous remercions pour avoir prolongé votre séjour parmi nous. Oumaima, Yassir et l'ensemble de nos équipes vous restent entièrement disponibles dans l’espoir que vous ayez une excellente continuation et une expérience mémorable dans notre établissement

Merci.

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ramón galbert9 months ago on Google
5/5
(Translated by Google) excellent spa/hammam and fitness center as well as a shop with many unique items. The ideal place to enjoy the morning or the afternoon in the heart of Marrakech. …
(Translated by Google) excellent spa/hammam and fitness center as well as a shop with many unique items. The ideal place to enjoy the morning or the afternoon in the heart of Marrakech.
(Original)
excellent spa / hammam et centre de remise en forme ainsi qu'une boutique proposant de nombreux articles uniques. L'endroit idéal pour profiter de la matinée ou de l'après-midi au cœur de Marrakech.
Response from the owner9 months ago

(Translated by Google) Dear Ramon,

We are delighted that you were satisfied with your experience at the Radisson Blu Hotel, Marrakech Carré Eden and that you enjoyed our Lila Store and Lila Spa. We remain entirely at your disposal and invite you to come back to our establishment to make you live a new experience full of memorable moments.

Thank you.

(Original)

Cher Ramón,

Nous sommes enchantés que vous ayez été satisfait de votre expérience au Radisson Blu Hotel, Marrakech Carré Eden et que vous ayez apprécié notre Lila Store Et Lila Spa . Nous restons entièrement à votre disponibilité et vous invitons à revenir dans notre établissement pour vous faire vivre une nouvelle expérience pleine de moments mémorables.

Merci.

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Adama year ago on Google
5/5
(Translated by Google) Excellent hotel in the city center of Marrakech. A stay in this establishment allows you to combine comfort and practicality. The staff is qualified and responds perfectly to the needs of its customers! The only …
(Translated by Google) Excellent hotel in the city center of Marrakech. A stay in this establishment allows you to combine comfort and practicality. The staff is qualified and responds perfectly to the needs of its customers! The only downside is that the hotel pool is a bit small compared to the size of the hotel and the number of people staying there.
(Original)
Excellent hôtel en plein centre ville de Marrakech. Un séjour dans cet établissement permet d’allier confort et praticité. Le personnel est qualifié et répond parfaitement aux besoins de ses clients ! Seul petit bémol, la piscine de l’hotel est un peu petite par rapport à la taille de l’hotel et du nombre de personne qui y séjourne.
Response from the ownera year ago

(Translated by Google) Dear Adam,

Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden and for taking the time to write this review. It is a pleasure to learn that you appreciated the comfort in the room, the location of our establishment as well as the welcome of the staff, who are very attentive. All your comments have been taken into account to make the necessary improvements and all of our teams will be delighted to welcome you again and make you spend very memorable moments.

Sincerely.

(Original)

Cher Adam,

Merci pour votre choix du Radisson Blu Hotel, Marrakech Carré Eden et pour avoir pris ce temps pour rédiger ce commentaire. C’est un plaisir d’apprendre que vous ayez apprécié le confort en chambre, l’emplacement de notre établissement ainsi que l’accueil du personnel, très à l’écoute. Toutes vos remarques ont bien été pris en compte pour apporter les améliorations nécessaires et l’ensemble de nos équipes sera enchanté de vous accueillir à nouveau et vous faire passer des moments très mémorables.

Très cordialement.

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SALWA NAJIa year ago on Google
5/5
(Translated by Google) Excellent hotel in the city center of Marrakech. A pleasant stay in this establishment. The rooms are very comfortable and very clean the breakfast variable and top. The very professional and very friendly staff a top …
(Translated by Google) Excellent hotel in the city center of Marrakech. A pleasant stay in this establishment. The rooms are very comfortable and very clean the breakfast variable and top. The very professional and very friendly staff a top team I put a special mention for Fatimazahra El Bahri who ensures that all our stay goes as well as possible without forgetting Mr Yassine catering a big thank you to you both and to all the staff.
I highly recommend it 100,000%
I will definitely stay there again inchaallah.
(Original)
Excellent hôtel en plein centre ville de Marrakech. Un séjour agréable dans cet établissement. Les chambres sont très confortables et très propre le petit déjeuner variable et top. Le staff très professionnel et très sympathique une équipe au top je mets une mention spéciale pour Fatimazahra El Bahri qui veille a ce que tous nos séjour se passe au mieux sans oublier Mr Yassine restauration un grand merci a vous deux et a tous le staff.
Je le recommande vivement 100000%
J y retournerai certainement inchaallah.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Salwa,

It is with pleasure that we learn that your experience at the Radisson Blu Hotel, Marrakech Carré Eden was greatly appreciated and we thank you very much for this very encouraging feedback that we share with Fatimazahra, Yassine and all the teams. We can only be delighted to count you among our dear guests. All our teams hope to have the pleasure of seeing you among us, and to offer you another stay full of memorable moments.

Thank you.

(Original)

Chère Salwa,

C’est avec plaisir que nous apprenons que votre expérience au Radisson Blu Hotel, Marrakech Carré Eden était grandement appréciée et nous vous remercions vivement pour ce retour très encourageant que nous partageons avec Fatimazahra, Yassine et l’ensemble des équipes. Nous ne pouvons qu’être ravis de vous compter parmi nos chers hôtes. Toutes nos équipes espèrent avoir le plaisir de vous retrouver parmi nous, et vous offrir un autre séjour plein de moments mémorables.

Merci.

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Sarah Martinellia year ago on Google
5/5
(Translated by Google) Hotel very well located where you can feel the pulse of the ocher city!
The rooms are very spacious and comfortable! Very good and varied breakfast with …
(Translated by Google) Hotel very well located where you can feel the pulse of the ocher city!
The rooms are very spacious and comfortable! Very good and varied breakfast with natural products!
Thank you to this very professional and attentive team, allowing you to have a great stay at the Radisson!
Hurry to go back
(Original)
Hôtel très bien situé où l ‘on peut sentir le poul de la cité ocre !
Les chambres sont très spacieuses confortables ! Très bon petit déjeuner bien varié avec des produits naturels !
Merci à cette équipe très professionnelle et à l ‘écoute , permettant de passer un super séjour au Radisson !
Hâte d ‘y retourner
Trip typeVacation
Rooms5.0
Service5.0
Response from the ownera year ago

(Translated by Google) Dear Sarah

We would like to thank you for your return, we are very happy to hear that you had a memorable stay with us and that you particularly appreciated the location of the hotel, the comfort of the rooms, the quality of the breakfast. lunch and the “Yes I Can! »That we instill in our teams. We will be delighted to meet you very soon for a new memorable experience.

cordially

(Original)

Chère Sarah

Nous tenons à vous remercier pour votre retour, nous sommes très heureux d’apprendre que vous avez eu un séjour mémorable parmi nous et que vous ayez apprécié en particulier l’emplacement de l’hôtel, le confort des chambres, la qualité du petit-déjeuner et l’esprit « Yes I Can ! » que nous insufflons à nos équipes. Nous serons ravis de vous retrouver très prochainement pour une nouvelle expérience mémorable.

Cordialement

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יוסי דהן5 months ago on Google
4/5
(Translated by Google) Reasonable rooms...reasonable breakfast
Fun heated pool …
(Translated by Google) Reasonable rooms...reasonable breakfast
Fun heated pool
(Original)
חדרים סבירים...ארוחת בוקר סבירה
בריכה מחוממת כיפית
Trip typeVacation · Family
Rooms4.0
Service4.0
Location5.0
Response from the owner5 months ago

Dear Yossi,

We have read your review with great delight and we thank you for this positive review, also shared with Sara and all our staff. We will always be at your disposal in case of need and we invite you to come back in Radisson Blu Hotel, Marrakech Carré Eden for your next visit to the city of Marrakech and live other memorable moments.

Thank you.

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Cecile Sacuto10 months ago on Google
5/5
(Translated by Google) Magnificent hotel in the city center of Marrakech, very well managed by Mr. Castelorizos, surrounded by a friendly and warm team who will pamper you. Chef Younes Trini will offer you delicious Moroccan cuisine as well …
(Translated by Google) Magnificent hotel in the city center of Marrakech, very well managed by Mr. Castelorizos, surrounded by a friendly and warm team who will pamper you. Chef Younes Trini will offer you delicious Moroccan cuisine as well as international dishes worthy of a star restaurant. Treat yourself !
(Original)
Magnifique hôtel en plein centre ville de Marrakech, très bien dirigé par M. Castelorizos, entouré d'une sympathique et chaleureuse équipe qui vous cocoonera. Le chef Younes Trini vous proposera une délicieuse cuisine marocaine ainsi que des plats internationaux dignes d'un restaurant étoile. Regalez-vous !
Response from the owner10 months ago

(Translated by Google) Dear Cecile,

Thank you for your visit to the Radisson Blu Hotel, Marrakech Carré Eden as well as for your very positive sharing. We are happy that you were satisfied with your stay. M Castellorizios, Chef Trini as well as all our teams, in our spirit “Yes I Can! », are available to welcome you again and provide you with a memorable experience.

Good for you.

(Original)

Chère Cecile,

Merci pour votre visite au Radisson Blu Hotel, Marrakech Carré Eden ainsi que pour votre partage très positif. Nous sommes heureux que vous ayez été satisfaits de votre séjour. M Castellorizios, Chef Trini ainsi que toutes nos équipes, dans notre esprit « Yes I Can ! », vous sont disponibles pour vous accueillir de nouveau et vous faire passer une expérience mémorable.

Bien à vous.

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Roberto Turolla3 years ago on Google
4/5
(Translated by Google) Hotel milto buono, located in a convenient position to reach on foot the most interesting parts of the city. Courteous staff, even if sometimes you get the impression that there is no systematic training, because in …
(Translated by Google) Hotel milto buono, located in a convenient position to reach on foot the most interesting parts of the city. Courteous staff, even if sometimes you get the impression that there is no systematic training, because in the face of simple requests they seem to get lost. Excellent restaurant with both local and international dishes and in our case high-level New Year's Eve dinner. Very pleasant indoor outdoor area with heated pool and solarium. I would definitely stay there again.
(Original)
Hotel milto buono, situato in una posizione comoda per raggiungere anche a piedi le parti più interessanti della città. Personale cortese anche se a volte si ha l'impressione che non ci sia un training sistematico, perché a fronte di semplici richieste sembrano perdersi. Ottimo ristorante con piatti sia locali che internazionali e nel nostro caso Cenone di Capodanno di alto livello. Molto piacevole l'area interna all'aperto con piscina riscaldata e solarium. Ci tornerei sicuramente.
Response from the owner2 years ago

Dear Roberto Turolla,

Thank you very much for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in the red city.

We are delighted that you appreciated your experience at Radisson blu Hotel, Marrakech Carré Eden especially the hotel's location, the professionalism of our staff, the restaurant, the indoor and outdoor areas, and the heated pool.

We look forward to welcoming you again soon for an even more memorable stay!

Best regards,

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Emile David3 years ago on Google
5/5
(Translated by Google) Top hotel very well placed for those who like the tourist and shopping streets (we are not in the old town there). Very nice interior setting. Super varied breakfast with tables in the inner courtyard. …
(Translated by Google) Top hotel very well placed for those who like the tourist and shopping streets (we are not in the old town there). Very nice interior setting. Super varied breakfast with tables in the inner courtyard.
Very pleasant swimming pool. Gym but inaccessible to children under 14 years old.
(Original)
Hôtel top très bien placé pour ceux qui aiment les rues touristiques et commerçantes ( on n'est pas dans la vieille ville là). Cadre intérieur très beau. Petit-déjeuner hyper varié avec tables dans la cours intérieure.
Piscine très agréable. Salle de sport mais inaccessible aux enfants de moins de 14 ans.
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Ramon Galbert9 months ago on Google
5/5
(Translated by Google) Excellent hotel and spa in the center of gueliz. I often visit the hammam, gym and breakfast when I visit Marrakech. High! …
(Translated by Google) Excellent hotel and spa in the center of gueliz. I often visit the hammam, gym and breakfast when I visit Marrakech. High!
(Original)
Excellent hôtel et spa au centre de gueliz. Je visite souvent le hammam, la salle de sport et le petit-déjeuner lorsque je visite Marrakech. Haut!
Response from the owner9 months ago

(Translated by Google) Dear Ramon,

We thank you very much for your loyalty to the Radisson Blu Hotel, Marrakech Carré Eden and we are very delighted to count you among our Dear Guests. Hoping to always receive you every time you visit Marrakech to offer you memorable moments.

Thank you.

(Original)

Cher Ramon,

Nous vous remercions infiniment pour votre fidélité au Radisson Blu Hotel, Marrakech Carré Eden et nous sommes très enchanté de vous compter parmi nos Chers Hôtes. Dans l’espoir de vous recevoir toujours à chaque fois que vous visitez Marrakech pour vous offrir des moments mémorables.

Merci.

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Amira El Alaouia year ago on Google
5/5
(Translated by Google) Very clean hotel with a very good location
Friendly and very helpful staff
Beautiful, well-equipped and very comfortable room …
(Translated by Google) Very clean hotel with a very good location
Friendly and very helpful staff
Beautiful, well-equipped and very comfortable room
The food is very good in their restaurant
They welcome your canine companions with joy and I congratulate them for this point frankly bravo
(Original)
Hotel tres propre avec un tres bon emplacement
Personnel sympa et tres serviable
Belle chambre bien équipée et tres confortable
La nourriture est tres bonne dans leur restaurant
Ils accueillent vos compagnons canin avec joie et je les félicite pour ce point franchement bravo
Response from the ownera year ago

(Translated by Google) Dear Amira,

We thank you for your support for the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted that your stay went well and we hope to see you again with us for another memorable experience.

Thanks.

(Original)

Chère Amira,

Nous vous remercions pour votre partage en faveur du Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes ravis que votre séjour se soit bien déroulé et nous espérons vous retrouver de nouveau parmi nous pour une nouvelle expérience mémorable.

Merci.

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Nasera Difa year ago on Google
2/5
(Translated by Google) Slow service but professional waiters on the other hand the restaurant is to be avoided. A Caesar salad reinvented with frozen and breaded chicken, it's a first for a 5 star!!!!! …
(Translated by Google) Slow service but professional waiters on the other hand the restaurant is to be avoided. A Caesar salad reinvented with frozen and breaded chicken, it's a first for a 5 star!!!!!
(Original)
Service lent mais serveurs professionnels en revanche le restaurant est à éviter. Une salade césar réinventée avec du poulet surgelé et pané, c est une première pour un 5 étoiles !!!!!
Trip typeVacation
Response from the owner11 months ago

(Translated by Google) Dear Nasera,

Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden for your recent stay in Marrakech and for your review. We are sorry that you were disappointed with our service. However, we point out that breaded chicken is never frozen. With our teams, and always in our spirit "Yes I Can!" », we are available to ensure your comfort and solve any possible problem. We reiterate our apologies and will ensure that you have a positively memorable experience this time.

Thanks.

(Original)

Chère Nasera,

Nous vous remercions d’avoir choisi le Radisson Blu Hotel, Marrakech Carré Eden pour votre récent séjour à Marrakech et pour votre commentaire. Nous sommes désolés que vous ayez été déçue par notre prestation. Nous précisons toutefois que le poulet pané n’est jamais surgelé. Avec nos équipes, et toujours dans notre esprit « Yes I Can ! », nous nous tenons disponibles pour assurer votre confort et résoudre tout éventuel souci. Nous réitérons nos excuses et allons veiller à ce vous passiez cette fois-ci une expérience positivement mémorable.

Merci.

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Maria Bennania year ago on Google
5/5
(Translated by Google) Excellent hotel, excellent and varied breakfast, service and rooms are top notch. Very friendly staff, I recommend this hotel …
(Translated by Google) Excellent hotel, excellent and varied breakfast, service and rooms are top notch. Very friendly staff, I recommend this hotel
(Original)
Excellent hôtel, petit-déjeuner excellent et varié, le service et les chambres sont top. Personnel très accueillant, je recommande cet hôtel
Response from the ownera year ago

(Translated by Google) Dear Maria,

We are delighted that you enjoyed your stay at the Radisson Blu Hotel, Marrakech Carré Eden. All our teams will always be happy to serve you in our “Yes I Can! And are fully available to provide you with memorable moments.

Thank you.

(Original)

Chère Maria,

Nous sommes enchantés que vous ayez apprécié votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Toutes nos équipes seront toujours heureuses de vous servir dans notre esprit «Yes I Can ! » et vous sont entièrement disponibles pour vous offrir des moments mémorables.

Merci.

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Mimouni salah eddinea year ago on Google
1/5
(Translated by Google) The condition of the room is dismal compared to its price. Catastrophic bedding. The sink blocked. Taking a shower is an adventure, due to the way it is constructed there is a risk of falling. …
(Translated by Google) The condition of the room is dismal compared to its price. Catastrophic bedding. The sink blocked. Taking a shower is an adventure, due to the way it is constructed there is a risk of falling.
The worst hotel in Marrakech and the worst hotel I have visited in 7 years.
(Original)
L'état de la chambre est lamentable par rapport a son prix. Literie catastrophique. Le lavabo bloqué. Prendre une douche est une aventure, vu la façon qu il est construit, ya un risque de tomber.
Le pire hôtel de Marrakech et le pire hotel quz j'ai visité depuis 7 ans.
Trip typeVacation
Rooms1.0
Service3.0
Location2.0
Response from the ownera year ago

(Translated by Google) Dear Madam, Dear Sir,

Thank you for staying at the Radisson Blu Hotel, Marrakech Carré Eden and for taking the time to share your thoughts with us. We are also very sorry that you had to endure this inconvenience during your stay. We find that we have not been able to meet your expectations even if this is not our real level of service quality, usually imbued with our "Yes I Can!" Spirit. ". All your comments are taken into account. We apologize for any inconvenience while ensuring that we will make every effort to change the image we have given you, if you give us another chance to come back with us for your next visit to Marrakech. We remain at your entire disposal and assure you that we will know how to make your next experience positively memorable.

Yours sincerely.

(Original)

Chère Madame, Cher Monsieur,

Nous vous remercions d’avoir séjourné au Radisson Blu Hotel, Marrakech Carré Eden et d’avoir pris le temps de nous faire part de vos impressions. Nous sommes également tout à fait désolés que vous ayez eu à supporter ces désagréments durant votre séjour. Nous constatons que nous n’avons pas su répondre à vos attentes même si cela n’est pas notre réel niveau de qualité de service, habituellement imprégné par notre esprit « Yes I Can ! ». Toutes vos remarques sont bien prises en compte. Nous vous prions de bien vouloir nous excuser pour ces désagréments tout en vous assurant que nous allons déployer tous les efforts nécessaires pour changer l’image que nous vous avons donnée, si vous nous accordez une nouvelle chance de revenir parmi nous pour votre prochaine visite à Marrakech. Nous restons à votre entière disposition et vous assurons que nous saurons rendre votre prochaine expérience positivement mémorable.

Très cordialement.

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maria mnebhia year ago on Google
5/5
(Translated by Google) Very pleasant hotel, the staff are very friendly and helpful. The rooms are spacious and comfortable. I highly recommend this hotel. …
(Translated by Google) Very pleasant hotel, the staff are very friendly and helpful. The rooms are spacious and comfortable. I highly recommend this hotel.
(Original)
Très agréable hotel, le personnel est très aimable et serviable. Les chambres sont spacieuses et confortable. Je recommande vivement cet hotel.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Maria,

We are delighted that you enjoyed your stay at the Radisson Blu Hotel, Marrakech Carré Eden. All our teams will always be happy to serve you in our “Yes I Can! And are fully available to provide you with memorable moments.

Thank you.

(Original)

Chère Maria,

Nous sommes enchantés que vous ayez apprécié votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Toutes nos équipes seront toujours heureuses de vous servir dans notre esprit «Yes I Can ! » et vous sont entièrement disponibles pour vous offrir des moments mémorables.

Merci.

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Maria Jose Farah2 years ago on Google
3/5
(Translated by Google) Very good location, clean but not very functional room. Bad sound insulation from the corridor and very bad lighting. The curtains do not isolate the light well, the bathroom with the separate toilet seemed horrible …
(Translated by Google) Very good location, clean but not very functional room. Bad sound insulation from the corridor and very bad lighting. The curtains do not isolate the light well, the bathroom with the separate toilet seemed horrible to us.
Breakfast is excellent and they change money to a very good cup.
(Original)
Muy buena ubicación, habitación limpia pero poco funcional. Mala aislación sonora con respecto al pasillo y muy mala iluminación. Las cortinas no aíslan bien la luz, el baño con el inodoro por separado nos pareció horrible.
El desayuno es excelente y cambian dinero a muy buena taza.
Response from the owner2 years ago

(Translated by Google) Dear Maria Jose Farah:

Thank you for your comments and for taking the time to write about your experience.

We are delighted to know that you enjoyed your stay at the Radisson Blu Marrakech Carré Eden, especially the location of the hotel and room.

Instead, we regret that some services have not lived up to your expectations and assure that their comments have been addressed directly to the departments concerned to give explanations.

We hope to see you on your next stay.

(Original)

Estimado Maria Jose Farah :

Gracias por sus comentarios y por tomarse el tiempo para escribir sobre su experiencia.

Estamos encantados de saber que disfrutó su estancia en el Radisson Blu Marrakech Carré edén, sobre todo la ubicación del hotel y la habitación.

En cambio, lamentamos que algunos servicios no hayan estado a la altura de sus expectativas y le aseguramos que sus observaciones se han dirigido directamente a los departamentos interesados para que den explicaciones.

Esperamos recibirlo en su próxima estancia.

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Merouane NAGHMOUCHI7 months ago on Google
5/5
(Translated by Google) Very corporate hotel for professional stays. Well equipped and very attentive staff …
(Translated by Google) Very corporate hotel for professional stays. Well equipped and very attentive staff
(Original)
Hotel très corporate pour des séjours professionnels. Bien équipé et personnel très attentif
Response from the owner7 months ago

(Translated by Google) Dear Merouane,

We thank you for your very positive sharing in favor of the Radisson Blu Hotel, Marrakech Carré Eden. We are delighted that your stay went well and we hope to see you again with us for another memorable experience.

Good for you.

(Original)

Cher Merouane,

Nous vous remercions pour votre partage très positif en faveur du Radisson Blu Hotel, Marrakech Carré Eden. Nous sommes ravis que votre séjour se soit bien déroulé et nous espérons vous retrouver de nouveau parmi nous pour une nouvelle expérience mémorable.

Bien à vous.

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최현정2 years ago on Google
5/5
(Translated by Google) Centrally located, you can travel safely until late at night. The facilities of the hotel are pleasant and clean. Friendly staff. Breakfast and prepared tea were really good. …
(Translated by Google) Centrally located, you can travel safely until late at night. The facilities of the hotel are pleasant and clean. Friendly staff. Breakfast and prepared tea were really good.
(Original)
센트럴에 위치하고 있어 늦은 밤까지 안전하게 여행할 수 있습니다. 호텔의 시설들이 쾌적하고 깨끗하게 관리되어 있습니다. 직원들 모두에게 친절한 서비스를 받았습니다 . 조식과 준비되어 있는 차(tea)가 정말 맛있었습니다💕
Response from the owner2 years ago

(Translated by Google) Dear Choi,

Thank you for taking the time to comment on your experience.

I'm very happy that you stayed scared. We look forward to seeing you again next time.

(Original)

최현정 님,

고객님의 경험에 대해 시간을 내어 의견 주셔서 감사합니다.

겁게 머무셨다니 매우 기쁘게 생각합니다. 다음에 또 뵙기를 고대합니다.

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Dominique Valiton4 months ago on Google
4/5
(Translated by Google) Magnificent rooms. Very Sombrero welcome.
(Original) …
(Translated by Google) Magnificent rooms. Very Sombrero welcome.
(Original)
Magnifique chambres. Accueil très Sombrero.
Rooms5.0
Service4.0
Location3.0
Response from the owner4 months ago

(Translated by Google) Dear Dominique,

We had the pleasure of welcoming you to the Radisson Blu Hotel, Marrakech Carré Eden and we are delighted that you appreciated the welcome by our teams as well as our rooms. Thank you for your positive sharing. Hoping to have the pleasure of welcoming you again and offering you a memorable experience.

Thanks.

(Original)

Chère Dominique,

Nous avons eu le plaisir de vous accueillir au Radisson Blu Hotel, Marrakech Carré Eden et nous sommes enchantés que vous ayez apprécié l’accueil par nos équipes ainsi que nos chambres. Merci pour votre partage positif. Dans l’espoir d’avoir encore le plaisir de vous accueillir de nouveau et vous offrir une expérience mémorable.

Merci.

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Resize Smith2 years ago on Google
4/5
(Translated by Google) Great location in the Gueliz district, excursion suggestions, but more expensive than elsewhere. …
(Translated by Google) Great location in the Gueliz district, excursion suggestions, but more expensive than elsewhere.
Pool and deckchairs quickly taken over when the weather is nice, and when we had a little time, we could not take advantage of it because it rained and got colder.
Breakfasts that change almost every day, with specialties and a bit of everything. We also had snacks during the day, such as the burger or club sandwich, very good, on the small terrace.
The rooms are comfortable, you have to "just" cross the whole hotel to reach the rooms opposite, given its square design.
The elevators are a bit complicated, some don't go to all floors, you have to change, and you waste a little time.
The staff are very friendly, whether at breakfast or at the reception, as is the security. It is generally a good hotel, but we were almost better in a nice riad for the price
(Original)
Très bien situé dans le quartier de Gueliz, propositions d'excursions, mais plus cher qu'ailleurs.
Piscine et transats vite pris d'assaut quand il fait beau, et quand nous avons eu un peu de temps, nous n'avons pas pu en profiter car il a plu et fait plus froid.
Petit déjeuners qui changent presque tous les jours, avec des spécialités et un peu de tout. Nous avons aussi pris des snacks en journée, comme le burger ou club sandwich, très bien, sur la petite terrasse.
Les chambres sont confortables, il faut "juste" traverser tout l'hôtel pour atteindre les chambres à l'opposé, étant donné sa conception en carré.
Les ascenseurs sont un peu compliqués, certains ne vont pas à tous les étages, il faut changer, et on perd un peu de temps.
Le personnel est très sympa, que ce soit au petit-déjeuner ou à l'accueil, de même que la sécurité. C'est globalement un bon hôtel, mais nous étions presque mieux dans un beau riad pour le prix
Trip typeVacation · Couple
Rooms4.0
Service4.0
Location4.0
Response from the owner2 years ago

(Translated by Google) Dear Resize Smith,

Thank you for sharing your thoughts with us and for taking the time to describe your experience.

We are delighted to hear that you had a pleasant stay and that you appreciated all of our services.

We look forward to welcoming you for your next stay!

best regards,

(Original)

Cher Resize Smith ,

Nous vous remercions de nous avoir fait part de vos impressions et d’avoir pris le temps de décrire votre expérience.

Nous sommes ravis d’apprendre que vous avez passé un agréable séjour et que vous ayez apprécier l'ensemble de nos services.

Nous sommes impatients de vous accueillir pour votre prochain séjour !

très cordialement,

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Gianluca Perfetto4 years ago on Google
3/5
(Translated by Google) The hotel is beautiful, it is located in a very central area of ​​Marrakech. The pool is of an excellent design. Good breakfast. I did not like the room, it is not 5-star: small, the bathroom (water area) has no …
(Translated by Google) The hotel is beautiful, it is located in a very central area of ​​Marrakech. The pool is of an excellent design. Good breakfast. I did not like the room, it is not 5-star: small, the bathroom (water area) has no window and no suction. Honestly, I expected more
(Original)
L’hotel è bello, è situato in una zona molto centrale di Marrakech. La piscina è di un design eccellente. Buona la colazione. La stanza non mi è piaciuta, non è da 5 stelle: piccola, il bagno (zona water) è senza finestra e senza aspirazione. Sinceramente mi aspettavo di più
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Youssef FAJR EL IDRISSI11 months ago on Google
5/5
(Translated by Google) A peaceful and quiet hotel, the staff is more than pleasant, the rooms spotless. Service at the height of the reputation of the establishment. …
(Translated by Google) A peaceful and quiet hotel, the staff is more than pleasant, the rooms spotless. Service at the height of the reputation of the establishment.
Congratulations to the radison blu team.
I recommend
(Original)
Un hôtel paisible et calme, le personnel est plus qu'agréable, les chambres impeccables. Service à la hauteur de la renommée de l'établissement.
Bravo la radison blu team.
Je recommande
Response from the owner11 months ago

(Translated by Google) Dear Youssef,

We are delighted that you were satisfied with your stay at the Radisson Blu Hotel, Marrakech Carré Eden and that you particularly appreciated the calm, the staff, the rooms and the service. All our teams are delighted to count you among our dear guests and will be again as soon as you come back among us to serve you, always in our usual spirit "Yes I Can!" », And make you live new memorable moments.

Thank you.

(Original)

Cher Youssef,

Nous sommes enchantés que vous ayez été satisfait de votre séjour au Radisson Blu Hotel, Marrakech Carré Eden et que vous ayez particulièrement apprécié le calme, le personnel, les chambres ainsi que le service. Toutes nos équipes sont ravies de vous compter parmi nos chers hôtes et le seront encore dès que vous reviendrez parmi nous pour vous servir, toujours dans notre esprit habituel « Yes I Can ! », et vous faire vivre de nouveaux moments mémorables.

Merci.

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Gueliz

The wide, French-era streets of Gueliz are home to upscale Moroccan and European restaurants, cabarets and chic bars, as well as art galleries and mainstream fashion stores. Created by the eponymous painter, and later owned by Yves Saint Laurent, the Majorelle Garden has grasses, cactuses, flowers and various elements painted cobalt blue. Near El-Harti Park, the Church of the Holy Martyrs has Moorish-style arches.

Hotel location score

Great location overall for sightseeing, recreation, dining, and getting around
3.2 Good for proximity to things to do
4.8 Excellent for proximity to restaurants
4.8 Excellent for proximity to transit
4.5 Great for airport access
Scores are calculated based on data from Google Maps and Google reviews
166-176 Bd Mohamed Zerktouni, Marrakech 40000
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Rating
4.1
Distance
9 min
7,927 reviews
8. Yves Saint Laurent Museum
Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.
Rating
4.4
Distance
16 min
2,105 reviews
9. Badi Palace
Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.
Rating
4.4
Distance
11 min
4,973 reviews
10. Medina of Marrakesh
Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.
Rating
3.9
Distance
9 min
441 reviews
11. Menara Gardens
12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.
Rating
4.1
Distance
10 min
4,643 reviews
12. Le Jardin Secret
Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.
Rating
4.3
Distance
9 min
1,647 reviews
13. Dar Si Said
Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.
Rating
4.3
Distance
12 min
989 reviews
14. House of Photography in Marrakech
Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.
Rating
4.4
Distance
13 min
2,002 reviews
15. Les Jardins de La Koutoubia
Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.
Rating
4.5
Distance
9 min
1,014 reviews
1. Lila Restaurant & Patio
Restaurant
Rating
3.3
Distance
4 sec
6 reviews
2. Le Catanzaro
Pizza restaurant
Rating
4.4
Distance
2 min
1,168 reviews
3. Le Loft
French restaurant
Rating
4.3
Distance
2 min
404 reviews
4. Le Tire Bouchon Marrakech
French restaurant
Rating
4.7
Distance
3 min
210 reviews
5. Mamma Mia
Italian restaurant
Rating
4.2
Distance
2 min
1,172 reviews
6. Le Petit Cornichon
Restaurant
Rating
4.5
Distance
3 min
211 reviews
7. Entrepotes
Tapas bar
Rating
4.3
Distance
2 min
739 reviews
8. Bagatelle
Restaurant
Rating
4.4
Distance
3 min
580 reviews
9. Grand Café de la Poste
Restaurant
Rating
4.3
Distance
4 min
2,428 reviews
10. La Collégiale
French restaurant
Rating
4.5
Distance
2 min
162 reviews
From
Marrakesh Menara Airport
Taxi 17 min
Transit 25 min
Caree Eden 4 min
Grand Poste 4 min
Caree Eden 32 sec
Ben Tbib 14 min
Gare Oncf 13 min

About this hotel

Check-in time: 2:00 PM
Check-out time: 12:00 PM

Address & contact information

166-176 Bd Mohamed Zerktouni, Marrakech 40000
0525-077000

Health & safety

Health & safety measures are provided by the hotel. Contact the hotel for more details.

Amenities

Popular amenities

  • Pool
  • Spa
  • Breakfastfree
  • Wi-Fifree

Internet

  • Wi-Fifree

Activities

  • Bicycle rental
  • Game room

Children

  • Kid-friendly
  • Babysitting
  • Activities for kids

Pools

  • Outdoor pool
  • No hot tub

Wellness

  • Fitness center
  • Sauna
  • Spa

Accessibility

  • Accessible
  • Accessible parking
  • Accessible elevator

Rooms

  • Air conditioning
  • Coffee maker

Food & drink

  • Restaurant
  • Bar
  • Room service
  • Breakfastfree

Services

  • Front desk24 hour
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Gift shop

Parking & transportation

  • Parking
  • Airport shuttle
  • Car rental onsite
  • Local shuttle

Business & events

  • Business center
  • Meeting rooms

Pets

  • Pet-friendly
  • Dogs allowed

Bathrooms

  • Private bathroom
  • Shower

Sustainability

This hotel is committed to environmental sustainability. Learn more

Energy efficiency

  • Energy-efficient heating and cooling systems
  • Energy-efficient lighting

Waste reduction

  • Recycling program
  • Food waste reduction program
  • Donates and composts excess food
  • Soap and toiletry donation program
  • Safely handles hazardous substances
  • Refillable toiletry containers
  • Water bottle filling stations
  • No single-use plastic straws

Water conservation

  • Water-efficient faucets, toilets, and showers
  • Towel and linen reuse program

Sustainable sourcing

  • Responsible purchasing policy
  • Organic food and beverages
  • Locally sourced food and beverages
  • Responsibly sourced seafood
  • Vegetarian and vegan meals
  • Eco-friendly toiletries
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Radisson Blu Hotel, Marrakech Carre Eden
MAD 1,963Nov 30–Dec 1
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